Account Manager
Location: Albany, NY
Job Type: Full Time Regular
Company: Stark Tech Group
Category: Sales & Marketing
Job Description Apply Now
The Account Manager position is a key role within the Building Automation & Smart Buildings division, focusing on fostering strong client relationships and ensuring client satisfaction. The Account Manager acts as a strategic partner and trusted advisor for clients, driving both immediate and long-term profitability for assigned accounts. This role is integral to supporting business growth and maintaining a high standard of service delivery. Candidates considering this full-time Account Manager opportunity will join a company dedicated to providing innovative facilities and energy solutions, where their skills in relationship management, technical knowledge, and customer engagement will be highly valued.
As an Account Manager, you will be responsible for managing a portfolio of key accounts, with a focus on building long-lasting partnerships and understanding client needs. You will work collaboratively with internal teams and stakeholders to deliver integrated solutions that align with client goals. This involves maintaining regular communication with clients, identifying opportunities for upselling or cross-selling, and proactively addressing any issues to ensure a positive client experience.
Your expertise in building technology systems will be essential in providing clients with informed recommendations and tailored solutions. The Account Manager will be expected to stay current with industry trends, manage multiple tasks efficiently, and operate effectively under pressure to meet project deadlines and client expectations. Strong interpersonal skills, emotional intelligence, and proficiency in CRM platforms and the Microsoft Office Suite are necessary for success in this role.
Stark Tech, a recognized leader in the industry, offers a supportive and rewarding environment for Account Managers. Employees benefit from comprehensive benefits, ongoing professional development, and the opportunity to contribute to meaningful sustainability initiatives. With a focus on employee well-being and career advancement, Stark Tech is committed to creating a positive workplace where dedication and performance are recognized and rewarded.
Account Manager - Summary- Serve as the primary point of contact for designated accounts in the Building Automation & Smart Buildings division.
- Drive client satisfaction and long-term profitability through relationship building and strategic account management.
- Act as a trusted advisor and partner to clients, ensuring their needs are met and exceeded.
- Work full-time as part of a dynamic and innovative team focused on energy efficiency and system integration solutions.
- Manage a portfolio of assigned accounts, maintaining high levels of customer engagement and satisfaction.
- Develop and nurture relationships with key decision-makers and stakeholders in client organizations.
- Identify new business opportunities within existing accounts, including upselling and cross-selling additional services or solutions.
- Collaborate with internal technical and support teams to deliver solutions that align with client requirements.
- Provide regular updates, reports, and feedback to clients and internal leadership.
- Stay up-to-date on industry trends, best practices, and emerging technologies related to building automation, smart buildings, and energy solutions.
- Utilize CRM software and Microsoft Office Suite for efficient account management and communication.
- Effectively prioritize tasks, meet project deadlines, and manage multiple initiatives simultaneously.
- Competitive pay for Account Manager roles in the facilities and energy solutions industry.
- Comprehensive benefits package including paid time off, medical coverage, and wellness programs.
- 401(k) with employer match, supporting your long-term financial goals.
- Opportunities for professional growth and career development within a rapidly expanding organization.
- Positive and inclusive work environment that values employee contributions and well-being.
- Bachelor's degree or equivalent related work experience is required.
- Minimum of 3 years of experience as an Account Manager is essential.
- Previous background in Building Technology Systems is necessary for success in this position.
- Excellent interpersonal skills and a high degree of emotional intelligence are required.
- Strong computer skills, including proficiency with Microsoft Office Suite and CRM systems, are essential.
- Ability to multi-task, work effectively under pressure, and consistently meet deadlines is required.
- Experience in technical sales or design-build fundamentals is considered a plus.
- Background in mechanical, electrical, automation, or a related technical field is preferred.
- Self-motivated, detail-oriented, and adaptable professional with strong communication and problem-solving skills.
- Passion for delivering exceptional client service and driving account growth in the building automation sector.
- Stark Tech is committed to employee development and provides ongoing training and support for Account Managers.
- Employees have the opportunity to contribute to innovative projects that support sustainability and energy efficiency.
- Join a customer-focused organization recognized for its industry leadership and dedication to creating smart, efficient building solutions.
- If you are ready to advance your career as an Account Manager, click the apply button to submit your application today.
Stark Tech is an Equal Opportunity Employer and maintains a policy of nondiscrimination with respect to all employees and applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.