Voice Engineer (UC/VoIP)
Location: Macon, GA
Job Type: Contract To Hire
Company: IDR
Category: Network Engineering
Job Description Apply Now
The Voice Engineer (UC/VoIP) plays a critical role in supporting and maintaining advanced telecommunications infrastructure for a leading healthcare organization in Macon, GA. This position is responsible for ensuring the seamless operation of enterprise-level communication systems, with a focus on Cisco Unified Collaboration platforms such as Cisco Call Manager and Unity voicemail. As a Voice Engineer (UC/VoIP), you will work closely with internal teams and stakeholders to deliver reliable, secure, and high-performing voice and video communications that support both patient care and staff collaboration across multiple hospital sites.
In this full-time role, you will be tasked with a variety of technical responsibilities, including installation, configuration, and ongoing maintenance of unified communications systems. Your expertise in VoIP, video conferencing, and related technologies will be essential for troubleshooting issues, performing capacity planning, and supporting critical upgrades and disaster recovery procedures. The organization values innovation in healthcare communications, and your work will contribute directly to enhancing patient outcomes and staff efficiency.
The Voice Engineer (UC/VoIP) position demands strong analytical skills and the ability to work collaboratively with cross-functional teams. You will serve as a subject matter expert for enterprise communication systems, providing hands-on support for complex technical challenges. Your role will also require you to manage system redundancy, backups, and ensure compliance with rigorous security and performance standards unique to the healthcare environment. This is an excellent opportunity for an experienced telecommunications professional to grow within an industry-leading organization while making a meaningful impact on healthcare delivery in Macon, GA.
Voice Engineer (UC/VoIP) - Summary- Full-time opportunity in Macon, GA, supporting advanced healthcare communication systems.
- Focus on Cisco Unified Collaboration platforms, including Cisco Call Manager and Unity voicemail.
- Collaborates with on-site teams to deliver reliable voice and video communications in a healthcare setting.
- Install, configure, and maintain Cisco Unified Collaboration systems.
- Support enterprise telecommunications infrastructure, including VoIP and video conferencing systems.
- Conduct system testing, troubleshooting, and capacity planning for voice and video networks.
- Manage system redundancy, perform backups, and support disaster recovery protocols.
- Collaborate with hospital teams for daily operational support and technical initiatives.
- Administer telecom infrastructure and ensure system upgrades are properly implemented.
- Provide technical support across multiple hospital sites to facilitate seamless communication.
- Competitive compensation package designed to attract top Voice Engineer (UC/VoIP) talent in Macon, GA.
- Comprehensive benefits including medical, dental, vision, and life insurance.
- Employee Stock Ownership Program and additional wellness perks.
- Access to a dedicated Engagement Manager for ongoing support and career development.
- Recognition as a ClearlyRated Best of Staffing® Client and Talent Award winner for twelve consecutive years.
- Minimum of three years of hands-on experience with Cisco Call Manager and associated voice/video equipment.
- Demonstrated expertise in implementing, configuring, and maintaining telecommunications infrastructure.
- Strong knowledge of VoIP systems, video conferencing, and unified communications software.
- Excellent troubleshooting and capacity planning skills, particularly in a healthcare environment.
- Ability to work collaboratively with on-site teams at multiple hospital locations in Macon, GA.
- Proven track record as a Voice Engineer (UC/VoIP) in a healthcare or enterprise setting.
- Strong analytical and problem-solving abilities with a focus on delivering high-quality technical solutions.
- Effective communicator capable of working with cross-functional teams and stakeholders.
- Commitment to ongoing professional development and staying current with advancements in unified communications technologies.
- Dedicated to supporting the mission of delivering exceptional patient and staff communication experiences in Macon, GA.
- Join a team with over 25 years of proven industry experience in major markets.
- Work in a dynamic healthcare environment that values innovation and collaboration.
- Opportunities for growth and advancement within an industry-leading organization.
- Support the delivery of innovative communication solutions that enhance patient care and staff interactions.
- Experience the benefits of working in Macon, GA, a community known for its commitment to healthcare excellence.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.
If you are a skilled Voice Engineer (UC/VoIP) ready to take the next step in your career, click the job application button to apply and join a team committed to advancing healthcare communication in Macon, GA!