Vice President of Operations
Location: , OH
Job Type: Full Time
Company: Core Linen Services
Job Description Apply Now
The Vice President of Operations (VP of Operations) plays a critical leadership role in overseeing multiple large-scale laundry facilities, ensuring business growth, operational excellence, and optimal financial performance throughout the region. As a core member of the executive team, the VP of Operations partners closely with corporate leadership to align strategic objectives, maintain compliance with corporate policies, and guarantee the consistent delivery of high-quality service to customers. This position is essential for driving continuous improvement, optimizing productivity, and fostering a culture of accountability and innovation within the organization.
The VP of Operations is tasked with providing strategic direction and operational oversight to regional plant operations, ensuring that each facility achieves operational efficiency, maintains quality standards, and operates consistently according to company protocols. The role also involves developing and mentoring plant leadership teams, implementing succession planning strategies, and promoting professional growth among staff to maintain a robust management pipeline. Additionally, the VP of Operations is responsible for setting and monitoring key performance indicators (KPIs) related to productivity, quality, safety, service delivery, and cost management, utilizing these metrics to guide continuous improvement initiatives.
Financial stewardship is a cornerstone of this position. The VP of Operations oversees fiscal performance for all facilities under their purview, managing revenue streams, controlling expenses, and executing budgeting and financial forecasting activities to ensure profitability and sustainability. This leader is also responsible for supporting the sales process, facilitating the successful onboarding of new accounts—particularly within healthcare and contract service environments—and maintaining strong customer relationships to support retention and contract renewals.
The VP of Operations maintains accountability for company assets, overseeing preventive maintenance programs, engineering initiatives, and cost-effective plant operations. Ensuring compliance with human resources requirements—including regulatory training, staffing, payroll, and benefits administration—is also essential. The role requires the execution of both short-term and long-term operational objectives, fostering agility and responsiveness in a dynamic, results-driven environment.
Collaboration and team building are integral to the success of the VP of Operations. This leader is expected to build and sustain cohesive, cross-functional teams that can drive the organization’s operational excellence and support broader company initiatives. By cultivating a culture of transparency, innovation, and high performance, the VP of Operations ensures the smooth implementation of strategic plans across all facilities within their region.
Vice President of Operations - Summary- Executive leadership role overseeing multi-facility operations within the laundry industry or similar operational environments.
- Responsible for aligning regional operational objectives with corporate strategy and ensuring compliance with company standards.
- Drives continuous improvement, financial performance, and superior customer service delivery across all regional plants.
- Leads cross-functional teams to support organizational growth and operational excellence.
- Provide overall direction and leadership for plant operations, ensuring efficiency, quality, and consistency.
- Lead, coach, and develop plant managers and leadership teams to ensure robust succession planning and professional development.
- Establish and monitor KPIs for productivity, quality, safety, service, and cost control, using data to drive improvements.
- Oversee fiscal performance, including budgeting, forecasting, and profit/loss management for each facility.
- Build and maintain strong client relationships, support contract renewals, and address service concerns proactively.
- Support new account onboarding and successful ramp-up of new contracts, especially within hospital environments.
- Manage company assets, oversee maintenance programs, and ensure cost-effective plant operations.
- Ensure compliance with HR regulations, training, staffing, payroll, and benefits administration.
- Develop and execute operational objectives to enhance responsiveness and efficiency.
- Promote teamwork and cross-functional collaboration to advance company initiatives.
- Competitive compensation structure commensurate with executive-level operations leadership in the industry.
- Comprehensive benefits package typically includes health insurance, retirement plans, paid time off, and professional development opportunities.
- Additional performance-based incentives may be available.
- Minimum of seven years of senior management experience in laundry operations or a similar operational environment.
- Proven expertise in customer and contract-based service management.
- Bachelor’s degree required; Master’s degree preferred.
- Experience in budgeting, forecasting, and supporting sales processes.
- Strong written and verbal communication skills and presentation abilities.
- Demonstrated ability to manage multiple priorities in a dynamic environment.
- Proven leadership experience with a high degree of initiative, accountability, and flexibility.
- In-depth knowledge of contract administration and office procedures.
- Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
- Willingness to travel as required to oversee operations across multiple facilities.
- Results-driven executive with a strong track record of operational leadership in multi-site environments.
- Exceptional communicator, motivator, and team builder who fosters a culture of performance and accountability.
- Adept at balancing strategic vision with hands-on operational management.
- Flexible and adaptable, capable of navigating change and driving continuous improvement initiatives.
- Committed to delivering exceptional customer service and supporting organizational growth.
- Candidates should reside within a reasonable driving distance of the designated operational region to facilitate effective oversight and management.
- This job description is not intended to be an exhaustive list of all duties, responsibilities, or working conditions associated with the role. Management reserves the right to modify, add, or assign additional responsibilities as business needs evolve.
- Apply today by clicking the job application button to take the next step in your career as a Vice President of Operations and join a dynamic team dedicated to operational excellence and growth.