Vice President, Commercial Auto Claims
Location: Ft. Lauderdale, FL
Job Type: Direct Placement
Company: ARC Group
Category: Administration
Job Description Apply Now
Vice President, Commercial Auto Claims
ARC Group, a nationally recognized leader in executive search and staffing, is seeking a results-driven Vice President, Commercial Auto Claims for a prominent client in the commercial insurance industry. This full-time leadership position is based in Fort Lauderdale, FL, and features a hybrid work environment, providing an excellent opportunity for professionals who are passionate about claims management and operational leadership. As a Vice President, Commercial Auto Claims, you will play a pivotal role in shaping the direction and performance of the commercial auto claims division, directly impacting the organization’s growth and success.
The Vice President, Commercial Auto Claims is responsible for overseeing all aspects of commercial auto claims operations, collaborating closely with executive leadership, including the President, to ensure the achievement of corporate goals and optimal claims outcomes. This role is ideal for experienced claims executives seeking to apply their expertise in a fast-paced setting, where their strategic vision and leadership skills will drive continuous improvement and operational excellence. Working in Fort Lauderdale, FL offers the added benefit of being part of a vibrant business community, further enhancing career growth and professional satisfaction.
Primary responsibilities for the Vice President, Commercial Auto Claims include providing strategic oversight of the claims department, developing and implementing best practices, and ensuring compliance with all regulatory requirements. The role requires a strong focus on monitoring claims performance metrics, maintaining policies and procedures to support quality claims management, and fostering a collaborative team culture. Mentoring and empowering department leaders, managing budgets, and aligning claims operations with broader corporate objectives are integral to this position. The Vice President, Commercial Auto Claims also serves as an escalation point for complex, high-exposure claims, ensuring exceptional service delivery to policyholders and stakeholders.
Key qualifications for the Vice President, Commercial Auto Claims role include extensive experience leading high-performing claims operations, in-depth knowledge of commercial auto insurance, and proficiency with claims systems and analytics tools. Exceptional interpersonal and communication skills are essential, as is the ability to manage teams effectively and collaborate across departments to drive results. The ideal candidate will possess a minimum of six years of progressive claims experience, with at least five years in a senior management capacity focused on commercial auto claims. A bachelor’s degree in a relevant field is required, and advanced degrees or professional certifications such as AIC or CPCU are highly desirable.
If you are a forward-thinking claims leader who thrives in a dynamic environment and is committed to delivering operational excellence, we encourage you to apply for the Vice President, Commercial Auto Claims position in Fort Lauderdale, FL. Join ARC Group’s network of top-tier professionals and contribute to a culture of integrity, excellence, and partnership. Submit your application today by clicking the job application button and take the next step in your career as a Vice President, Commercial Auto Claims.
Vice President, Commercial Auto Claims - Summary- Executive leadership role managing all facets of commercial auto claims operations.
- Full-time hybrid position based in Fort Lauderdale, FL.
- Opportunity to collaborate directly with senior company leadership.
- Strategically oversee the commercial auto claims function to ensure operational excellence and alignment with business objectives.
- Develop, refine, and implement best practices, workflows, and key performance indicators (KPIs) for the claims team.
- Foster a collaborative and high-performance team culture; mentor and empower department leaders.
- Monitor loss trends, reserves, and claims expense performance while making data-driven adjustments as needed.
- Ensure compliance with state and federal claims regulations, including the Unfair Claims Practices Act.
- Serve as an escalation point for complex, high-exposure claims and oversee serious loss management.
- Manage budgets, resource planning, and departmental alignment with overall corporate goals.
- Collaborate with other departments to support organizational objectives and enhance customer satisfaction.
- Provide ongoing technical and regulatory training for claims professionals.
- Maintain and update policies, procedures, and controls to support quality claims outcomes.
- Competitive salary commensurate with executive-level experience in the commercial insurance industry.
- Comprehensive benefits package (details provided during the interview process).
- Hybrid work schedule for optimal work-life balance.
- Minimum of six years of progressive claims experience in the insurance industry.
- At least five years of management experience overseeing commercial auto claims at a senior level.
- Bachelor’s degree in a relevant field required; advanced degree or industry-recognized certification (such as AIC, CPCU) preferred.
- Strong knowledge of commercial auto insurance products, claims practices, and compliance requirements.
- Proficiency with claims management systems and analytics tools.
- Exceptional leadership, communication, and interpersonal skills.
- Experienced claims executive with a proven track record in commercial auto claims operations.
- Demonstrated ability to lead, mentor, and inspire teams in a dynamic environment.
- Analytically driven with a focus on continuous improvement and operational efficiency.
- Strong collaborator, able to work effectively with cross-functional teams and executive leadership.
- Committed to compliance, quality service, and customer satisfaction.
- ARC Group is a Forbes-ranked Top 20 executive search and staffing firm with over 35 years of industry success.
- The organization is dedicated to integrity, excellence, and partnership in all business operations.
- ARC Group is proud to be an equal opportunity employer committed to building a diverse and inclusive workforce.
- To apply for the Vice President, Commercial Auto Claims position, click the job application button and submit your resume online.
ARC Group is proud to be an equal opportunity employer dedicated to building a diverse and inclusive workforce.