UX Researcher
Location: Lehi, UT
Job Type: Contract
Company: IDR
Category: Development and Architecture
Job Description Apply Now
The role of a UX Researcher is a critical position within organizations focused on enhancing digital product experiences through user-centered research and design. As the demand for intuitive and engaging technology grows, the need for professionals skilled in user experience research (UX Research) continues to rise. This UX Researcher position offers the opportunity to work in a collaborative, innovative environment, driving impactful research initiatives that directly inform product development and strategy. By employing both qualitative and quantitative research methods, the UX Researcher will play a foundational role in shaping user journeys, personas, and overall digital experiences for customers, ensuring that products meet the needs and expectations of a diverse range of users.
This full-time opportunity is ideal for individuals who possess a passion for understanding user behavior, translating data into actionable insights, and advocating for customer-centric design principles. Successful candidates will have the chance to influence product teams, collaborate with cross-functional stakeholders, and contribute to the continuous improvement of user research methodologies across the organization. With a supportive work culture and access to industry-leading resources, joining the team as a UX Researcher offers rewarding challenges and the ability to make a measurable impact.
Working in Lehi, UT, you'll benefit from being part of a vibrant tech community known for its innovation and growth, making this an excellent location for advancing your career in UX research.
UX Researcher - Summary- Lead the development and implementation of UX research toolkits and best practices across product teams.
- Design and execute comprehensive research projects utilizing both qualitative and quantitative methodologies.
- Create user personas, customer journeys, and experience maps to inform product design and development.
- Communicate research findings through compelling storytelling to engage stakeholders across various departments.
- Promote a customer-centric mindset within long-term innovation projects and among stakeholders.
- Collaborate with experts in product management, data science, business strategy, and operations to ensure research aligns with organizational goals.
- Define and refine UX research processes, ensuring their adoption across multiple product teams.
- Lead qualitative and quantitative research studies, including interviews, surveys, usability testing, and data analysis.
- Develop customer profiles, experience maps, and personas based on empirical data and user feedback.
- Translate complex research insights into actionable recommendations and engaging narratives for diverse audiences.
- Foster a culture of customer empathy and data-driven decision making within the organization.
- Manage the setup and integration of new UX research tools and help maintain relationships with vendors.
- Work closely with interdisciplinary teams to ensure that research insights are integrated into product strategies and roadmaps.
- Competitive compensation package tailored to industry standards.
- Comprehensive benefits, including medical, dental, vision, and life insurance coverage.
- Employee Stock Ownership Program, providing opportunities for long-term investment in the company's success.
- Access to a dedicated engagement manager focused on supporting your professional development and career progression.
- Recognition as part of a team awarded the ClearlyRated's Best of Staffing® Client and Talent Award for 12 consecutive years.
- Opportunities for ongoing learning and growth within an industry-leading organization.
- Minimum of 2 years of professional experience in UX research.
- Bachelor's degree in Usability, Human Factors, Human-Computer Interaction, Psychology, or a related field.
- Demonstrated expertise with research methodologies, including both qualitative and quantitative techniques.
- Experience setting up and managing UX research tools and processes, as well as vendor relationships.
- Proven ability to collaborate with subject matter experts in product, data science, business, and operations.
- Strong communication skills, with the ability to translate research findings into clear, actionable insights.
- Adept at balancing multiple research projects and priorities within fast-paced environments.
- Proactive, with a solutions-oriented mindset and a passion for continuous improvement.
- Excellent interpersonal skills and the ability to build relationships across departments.
- Strong analytical and problem-solving abilities, with attention to detail in research design and execution.
- Comfortable working with ambiguity and adapting to evolving project requirements.
- Committed to fostering diversity, equity, and inclusion in all research activities and team interactions.
- This position offers the chance to work with an organization with over 25 years of proven industry experience.
- Comprehensive support structures are in place, including a dedicated engagement manager to assist with onboarding and career development.
- Work within a collaborative, innovative team environment that values diverse perspectives and continuous learning.
- Take advantage of the opportunity to contribute to high-impact projects, shaping products and services used by a wide audience.
- Enjoy the benefits of working in a thriving technology hub, with access to professional networks and resources for growth.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.
If you are a motivated professional seeking a dynamic opportunity as a UX Researcher, we encourage you to apply today by clicking the job application button and take the next step in advancing your career.