User Research Associate
Location: Los Angeles, CA
Job Type: Contract
Company: IDR
Category: All Other
Job Description Apply Now
The User Research Associate position offers an exciting opportunity for individuals passionate about user research methodologies and the dynamic world of gaming. This full-time role is dedicated to supporting user experience initiatives and the development of innovative gaming products. As a User Research Associate, you will play a critical role in ensuring that player insights directly shape the features and direction of a leading game title. By collaborating with a cross-functional team, you will help design, execute, and analyze research studies that inform product development. Those who are eager to expand their expertise in research operations within the gaming industry will find this position both challenging and rewarding.
Located in Los Angeles, CA, this opportunity provides the chance to work in a vibrant city known for its creative and tech-forward atmosphere. The User Research Associate will operate in an environment where teamwork, open communication, and a shared commitment to user-centric design are highly valued. You will be integrated into a team that values innovation and collaboration, making this a perfect fit for someone who thrives in a fast-paced, ever-evolving workplace. Your ability to contribute to the success of new and existing products will be supported by a network of experienced professionals who are leaders in the industry.
User Research Associate - Summary- Collaborate closely with the Global Research Operations team to ensure the effective planning and execution of research studies.
- Assist with the design and setup of tests and surveys for playtests, maintaining alignment with research objectives.
- Moderate and observe usability studies and playtest sessions, ensuring accurate data collection and actionable insights.
- Compile, analyze, and support the creation of comprehensive research reports for internal stakeholders.
- Facilitate group discussions with players and contribute to the overall success of user testing events.
- Work with cross-functional teams to manage the recruitment, scheduling, and logistics of research participants.
- Set up and monitor surveys using industry-standard software platforms such as Qualtrics, SurveyMonkey, or Question Pro.
- Conduct playtests and usability sessions, collecting feedback that translates into product improvements.
- Support lead researchers by synthesizing playtest results and organizing findings into clear, actionable reports.
- Assist in the setup and breakdown of test environments to maintain a smooth research process.
- Engage in group discussions with players to better understand user experience and gather qualitative insights.
- Competitive compensation package designed to recognize expertise and performance.
- Comprehensive benefits including medical, dental, vision, and life insurance coverage.
- Employee Stock Ownership Program, providing a stake in the company’s success.
- Opportunities for professional growth and advancement within an industry-leading organization.
- Access to a supportive, team-oriented work culture that values diversity and inclusion.
- Minimum of 6 months experience in user research or facilitation of group discussions.
- Strong familiarity with gaming platforms, specifically with VALORANT or equivalent gaming systems.
- Proficiency in using survey platforms like Qualtrics, SurveyMonkey, or Question Pro.
- Demonstrated collaborative skills and ability to work effectively in an in-person, team-based setting.
- Excellent organizational and communication skills to support research and reporting activities.
- A passionate advocate for player experience and user-centric design in gaming.
- A detail-oriented professional with strong analytical and observational abilities.
- Comfortable working in a collaborative, fast-paced environment with shifting priorities.
- Adaptable and eager to learn new research tools and methodologies.
- Enthusiastic about contributing to the ongoing success of innovative gaming products.
- This position is based in Los Angeles, CA, offering exposure to a thriving local gaming and research community.
- The organization is recognized as an industry leader, providing exceptional opportunities for career development.
- Employees are encouraged to grow within a culture that champions teamwork, respect, and continuous learning.
- The company has received multiple awards for its commitment to staff and client satisfaction.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.
If you are ready to take the next step in your research career and contribute to leading-edge gaming experiences, we invite you to apply for the User Research Associate position today by clicking the job application button. Join a team that values your insights and supports your professional development.