User Experience (UX) Coordinator
Location: Norwalk, CA
Job Type: Contractor
Company: Cornerstone Gigs
Salary: $500/project
Category: Information Technology
Job Description Apply Now
User Experience (UX) Coordinator Job OverviewWe are seeking a highly motivated and detail-oriented professional to join our remote team as a User Experience (UX) Coordinator. This full-time position plays a critical role in bridging the gap between users and development teams by systematically gathering, analyzing, and synthesizing user feedback for various online platforms. The User Experience (UX) Coordinator will contribute to ongoing improvements in platform functionality, usability, and user satisfaction, making a significant impact on how users interact with digital products.
Responsibilities- Coordinate and facilitate user feedback sessions for a range of online platforms, including websites, web applications, and community forums.
- Collect both qualitative and quantitative user feedback, focusing on platform features, usability, and areas where users encounter challenges.
- Analyze and categorize feedback to identify patterns, trends, and areas for improvement within the platform experience.
- Transform raw user input into actionable insights and prioritize recommendations for product and development teams.
- Monitor and track the resolution of reported issues and the implementation of user-suggested enhancements to ensure continuous improvement.
- Regularly prepare and deliver comprehensive reports on user feedback, platform sentiment, and the impact of implemented changes.
- Exceptional communication and interpersonal skills, with a strong attention to detail and accuracy.
- Experience using remote collaboration tools and familiarity with user feedback management systems or beta testing programs.
- Background in user research, quality assurance (QA), product management, or community management is preferred.
- Ability to work independently in a remote setting, with a reliable internet connection.
- Strong organizational skills and the capability to synthesize complex, diverse feedback into clear, concise reports.
As a User Experience (UX) Coordinator, you will have the unique opportunity to be the voice of users across a variety of online platforms. This remote, full-time role empowers you to directly influence the evolution of digital products by converting user feedback into practical enhancements. You will work in a flexible and supportive environment that values your insights and dedication to improving user experiences. As part of our remote team, you will enjoy the benefits of collaborating with professionals from different backgrounds and making a direct impact on user satisfaction and platform success. Working remotely offers flexibility and the ability to contribute from any location, supporting a positive work-life balance.