UAT Analyst
Location: Nashville, TN
Job Type: Contract
Company: IDR
Category: Quality Assurance
Job Description Apply Now
The UAT Analyst plays a critical role in supporting user acceptance testing (UAT) for complex offender management systems within government agencies. This dynamic position is designed for individuals who possess a strong background in business analysis, software testing, and quality assurance, with direct experience supporting or coordinating UAT efforts for large-scale system implementation projects. The UAT Analyst collaborates closely with state agencies, IT partners, and system integrators to facilitate streamlined testing activities, ensure readiness, and manage communication among stakeholders.
Working as a UAT Analyst, you will leverage your expertise with tools such as Mi-Case, JIRA, Azure DevOps, or SpiraTest, and apply your knowledge to track defects, manage documentation, and produce reporting materials. Your efforts will be instrumental in identifying and resolving issues, supporting effective client enablement, and contributing to the successful deployment of critical government technology systems. This is an exciting opportunity to join a reputable organization with a proven track record of industry leadership and employee support, offering competitive compensation, robust benefits, and the chance to further develop your skills in a collaborative environment.
The UAT Analyst position is ideal for detail-oriented professionals who thrive in coordinating activities across multiple teams and managing the complexities of large-scale projects. As a valued member of the team, you will help ensure the smooth execution of UAT processes and play an essential role in delivering high-quality technology solutions that make a meaningful impact.
UAT Analyst - Summary- Supports user acceptance testing activities for offender management systems within a government agency environment.
- Acts as a liaison between state agencies, IT partners, and system integrators to coordinate and facilitate UAT processes.
- Maintains UAT planning artifacts, updates test plans, and supports defect management and reporting activities.
- Leverages experience with Mi-Case and defect tracking tools for comprehensive quality assurance support.
- Coordinate overall UAT efforts, ensuring effective communication and collaboration between all stakeholders involved in testing.
- Maintain and update UAT documentation, including the master UAT Test Plan and Work Plan, to track progress and identify readiness tasks.
- Manage the defect management process, including scheduling and leading triage meetings, tracking defect lifecycles, and accurately documenting issues.
- Prepare and distribute UAT reporting materials such as status reports on testing progress, defect trends, and project risks.
- Develop and implement templates, frameworks, and guidance documents to support client enablement and knowledge transfer initiatives.
- Collaborate with cross-functional project teams to drive the successful completion of UAT activities and ensure high-quality system implementation.
- Competitive compensation package designed to attract top talent in the field.
- Comprehensive benefits including medical, dental, vision, and life insurance coverage.
- Employee Stock Ownership Program (ESOP) participation for long-term financial growth.
- Access to a dedicated Engagement Manager committed to your professional success and satisfaction.
- Opportunity to work with an industry-leading organization recognized for excellence and employee satisfaction.
- 3-5+ years of professional experience in business analysis, software testing, or quality assurance related to system implementation projects.
- Direct, hands-on experience with Mi-Case offender management system is required.
- Proven track record supporting or coordinating user acceptance testing for large-scale technology projects.
- Experience with defect tracking tools such as JIRA, Azure DevOps, or SpiraTest.
- Demonstrated ability to coordinate activities across multiple teams and manage stakeholder communications effectively.
- Detail-oriented and highly organized, with a focus on process improvement and quality assurance.
- Strong communicator able to bridge technical and non-technical stakeholders.
- Hands-on experience in developing documentation, tracking issues, and facilitating meetings.
- Comfortable working in a fast-paced, collaborative environment with shifting priorities.
- Possesses a proactive problem-solving mindset and a commitment to delivering high-quality results.
- Joining this team offers the chance to work with a reputable organization that has over 25 years of industry experience and a strong presence in multiple major markets.
- The company has been recognized with ClearlyRated's Best of Staffing® Client and Talent Award for 12 consecutive years, highlighting its commitment to excellence.
- The organization values diversity, equity, and inclusion, and is committed to providing a supportive environment for all employees.
- Applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
- For those who enjoy working remotely with a collaborative and innovative team, this opportunity provides a flexible and rewarding career path.
Take the next step in your career by applying for the UAT Analyst position today. Click the job application button to submit your application and join a team dedicated to technology excellence and professional growth.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.