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Telemarketing Specialist
Location: FAYETTEVILLE, GA
Job Type: fulltime
Company: ZAN MCBRIDE - State Farm Agency
Salary: $35000.0 - $40000.0 per year
Category: Sales
Are you looking to build a rewarding career in the insurance industry without prior experience? Join our growing team as a Telemarketing Specialist and become an essential part of our agency's client outreach and acquisition efforts. We are committed to helping you succeed, offering comprehensive training and ongoing support. As a Telemarketing Specialist, you will play a vital role in connecting with prospective clients who have expressed interest in insurance products and ensuring they receive the information and service they need.
Working as a Telemarketing Specialist, you will contact individuals who have requested insurance information, engage in meaningful conversations, and transfer interested prospects to our experienced Agency Insurance Specialists. This position is ideal for someone who thrives in a fast-paced, team-oriented environment and enjoys building relationships over the phone. If you have a dynamic and energetic attitude, strong communication skills, and a passion for helping others, we encourage you to apply for this exciting opportunity.
Our agency is dedicated to maintaining a positive and inclusive workplace culture where every team member is valued. We believe in professional growth and offer opportunities to advance within the organization, including training for industry licensing. If you are enthusiastic, motivated, and ready to learn, you will find a supportive home here.
Telemarketing Specialist - Summary
- Engage with prospective clients who have requested information about insurance products.
- Initiate outbound calls to potential clients daily and facilitate warm handoffs to Agency Insurance Specialists.
- Deliver a positive and informative experience to every caller.
- Work as part of a professional, goal-oriented team in a collaborative office environment.
Duties & Responsibilities
- Make 50-100 outbound calls per day to leads who have shown interest in insurance products.
- Transfer qualified and interested prospects to licensed Agency Insurance Specialists.
- Build rapport and maintain a professional, friendly demeanor with every client interaction.
- Maintain accurate records of calls and outcomes using agency systems.
- Participate in ongoing training and professional development sessions to enhance telemarketing skills and product knowledge.
- Contribute to a supportive, energetic, and team-driven office culture.
Salary & Benefits
- Competitive base hourly pay with opportunities for performance-based bonuses.
- Flexible scheduling options including both full-time and part-time roles.
- Comprehensive training provided; no prior insurance experience required.
- Support for professional growth and advancement, including potential industry licensing.
- Work in a collaborative, fun, and professional environment with a team focused on success.
Qualifications & Requirements
- High school diploma or equivalent education is required.
- Strong verbal communication skills and the ability to build rapport over the phone.
- High energy, enthusiasm, and a positive attitude.
- Motivation to meet and exceed daily call goals.
- Professional, team-oriented mindset with a willingness to learn and grow.
Ideal Candidate Snapshot
- Enjoys speaking with people and excels at building relationships quickly.
- Thrives in a fast-paced, goal-driven environment.
- Open to learning new skills and developing a career in the insurance industry.
- Displays resilience, persistence, and a willingness to take initiative.
- Values teamwork and contributes to a positive, inclusive office culture.
Other Relevant Information
- Our mission is to help clients protect their risks and understand their insurance coverage, embodying the "good neighbor" philosophy every day.
- We take pride in transparency, aiming for no surprises on claim day and delivering outstanding client service.
- Our agency offers a supportive environment where great people can achieve great things together.
- If you are looking for a fulfilling opportunity to launch or grow your career, we encourage you to take the next step and apply for the Telemarketing Specialist position by clicking the job application button.
We are an Equal Opportunity Employer and do not discriminate based on race, gender, age, religion, national origin, disability, or any other protected status. All qualified applicants are encouraged to apply.