Telemarketing Representative
Location: ALPHARETTA, GA
Job Type: fulltime
Company: Lasha Hammett - State Farm Agency
Salary: $30000.0 - $55000.0 per year
Category: Insurance
Job Description Apply Now
The Telemarketing Representative position offers a dynamic opportunity for individuals passionate about customer engagement, outbound sales, and growing within the insurance industry. As a key member of a high-performing insurance agency team, the Telemarketing Representative will play a vital role in expanding business by generating leads and setting appointments for the sales team. This full-time opportunity is based in Alpharetta, GA and provides a positive, team-oriented environment where motivated professionals can thrive and advance their careers. The role is designed for individuals who are energized by connecting with people, enjoy setting and achieving goals, and are interested in building a lasting career in insurance sales and customer service.
Working as a Telemarketing Representative, you will be responsible for making outbound calls to prospective customers, both from warm and cold lead sources. Your main objective is to introduce insurance products, identify customer needs, and set qualified appointments for the sales team. The position also involves following up with leads to maintain a healthy sales pipeline, accurately tracking your activities in a Customer Relationship Management (CRM) system, and consistently delivering a professional and positive customer experience.
Alpharetta, GA is known for its thriving business community and high quality of life, offering an excellent setting for career advancement in the insurance industry. The Telemarketing Representative role provides a solid foundation for those seeking to become licensed insurance professionals, with opportunities for paid training and ongoing coaching, as well as pathways for career growth within the organization.
Telemarketing Representative - Summary- Engage with prospective insurance customers through outbound telemarketing efforts.
- Serve as the first point of contact for new business opportunities, helping to grow the agency’s customer base.
- Work collaboratively with the sales team to support business development and appointment setting goals.
- Benefit from a supportive environment and structured career path in the insurance sector.
- Make outbound calls to potential clients using a mix of warm and cold leads provided by the agency.
- Set qualified appointments for the sales team, ensuring a steady flow of new business opportunities.
- Identify and assess customer needs to generate interest in insurance products and services.
- Follow up with leads regularly to nurture relationships and maintain a consistent pipeline of prospects.
- Track and record all activities, appointments set, and outcomes in the agency’s CRM system.
- Deliver a positive, professional, and customer-focused experience during every interaction.
- Competitive base pay structure with additional uncapped commission on every policy sold.
- Bonus pay for every successful appointment set, with no cap on potential earnings.
- Paid training and ongoing coaching provided to ensure career development and success in the role.
- Opportunities to obtain insurance licenses, with potential reimbursement for licensing costs.
- Career growth options into licensed sales roles or other positions within the agency, based on performance and interest.
- Supportive and collaborative team environment that encourages professional growth.
- Strong communication and interpersonal skills, with the ability to connect effectively with diverse customers over the phone.
- Comfortable making a high volume of outbound calls on a daily basis.
- Previous experience in sales, telemarketing, or customer service is preferred but not required.
- Goal-oriented mindset with a drive for results and a competitive spirit.
- Self-motivated, dependable, and able to work independently as well as part of a team.
- Ability to multitask, stay organized, and manage time efficiently in a fast-paced setting.
- Enthusiastic and resilient, with a genuine desire to help others and contribute to team goals.
- Quick learner who is adaptable to new processes, technologies, and coaching feedback.
- Excited about building a career in the insurance industry and open to pursuing further training or licensing opportunities.
- Has a strong sense of accountability and personal responsibility for meeting targets.
- Values a positive team culture and enjoys working toward common objectives.
- This position is with a State Farm independent contractor agent and not directly with State Farm Insurance Companies.
- Employees of State Farm agents must complete any applicable licensing requirements and training programs.
- State Farm agents are independent contractors who hire and manage their own employees. Employees of State Farm agents are not employees of State Farm.
- The role offers a clear pathway for advancement and skill development for those interested in a long-term insurance career.
If you are motivated to succeed and can see yourself thriving in this Telemarketing Representative role in Alpharetta, GA, we encourage you to apply today by clicking the application button to take the next step in your career journey.
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