Telecommunications Technician (Telecom Technician)
Location: Fort Worth, TX
Job Type: Contract
Company: IDR
Category: End User Support / Helpdesk
Job Description Apply Now
The role of a Telecommunications Technician (Telecom Technician) is essential in today’s rapidly evolving digital landscape. As organizations rely heavily on seamless communication networks, the expertise of a Telecommunications Technician ensures that video, data, and voice communication systems remain reliable, secure, and efficient. Our client, a leading organization in the public sector, is seeking an experienced Telecommunications Technician to join their growing, collaborative team. This full-time role is based in Fort Worth, Texas, and offers the chance to work in a dynamic environment where technical expertise and teamwork are highly valued. If you are passionate about supporting mission-critical communication systems and want to contribute to a team-oriented culture, we invite you to apply and take the next step in your telecommunications career by clicking the job application button below.
Telecommunications Technician (Telecom Technician) - SummaryAs a Telecommunications Technician (Telecom Technician), you will serve as a technical specialist responsible for the design, installation, configuration, testing, and maintenance of enterprise-level communication systems. This includes supporting video, voice, and data networks, and ensuring their optimal operation. You will work with cross-functional teams, oversee system implementation projects, and troubleshoot complex technical issues as they arise. Your expertise will directly impact the organization’s ability to communicate efficiently and securely, making you a key contributor to the organization’s overall mission.
Duties & Responsibilities- Design and implement enterprise communication systems, including video, data, and voice networks.
- Install, configure, and maintain telecommunications hardware and software, ensuring systems are up-to-date and functioning as intended.
- Oversee the installation and maintenance of communication infrastructure, including troubleshooting and repairing issues as they arise.
- Support and administer Cisco Call Manager (CUCM) systems, including configuration, maintenance, and issue resolution.
- Test communication systems to ensure reliability, quality, and security.
- Collaborate with IT teams and end-users to identify needs and provide technical solutions that align with organizational goals.
- Document system configurations, maintenance activities, and technical procedures accurately for future reference and compliance.
- Stay current with emerging technologies and best practices in telecommunications to recommend improvements and optimizations.
- Manage multiple priorities effectively, working both independently and as part of a team.
- Competitive compensation package designed to attract and retain experienced telecommunications professionals.
- Comprehensive benefits including medical, dental, vision, and life insurance coverage.
- Access to employee stock ownership programs, supporting long-term financial growth and investment in the organization.
- Opportunities for advancement within an industry-leading company with over 25 years of proven experience.
- Work within a close-knit, supportive, and team-oriented culture dedicated to professional success and personal growth.
- Recognition as a Best of Staffing® Client and Talent Award winner for multiple consecutive years, reflecting a strong commitment to workforce excellence.
- Minimum of 4 years’ experience in designing, implementing, supporting, and troubleshooting voice, video, and data communication systems in an enterprise environment.
- Hands-on experience with Cisco Certified Network Associate (CCNA) Collaboration or related communication technologies.
- Strong knowledge and experience with Cisco Call Manager (CUCM) administration, including configuration, maintenance, and issue resolution. Cisco Call Manager certification is preferred.
- Excellent analytical skills and the ability to communicate technical information effectively to a variety of stakeholders.
- Demonstrated ability to work independently, manage multiple projects simultaneously, and support ongoing maintenance and installation of communication systems.
- Technically proficient and detail-oriented, with a deep understanding of enterprise telecommunications systems.
- Proactive in identifying issues and implementing effective solutions to maintain system integrity.
- Demonstrates strong organizational skills and the ability to balance multiple projects and deadlines.
- Collaborative and adaptable, thriving in environments that value teamwork and open communication.
- Committed to ongoing professional development and keeping pace with the latest industry trends and certifications.
- Opportunity to work in Fort Worth, Texas, a city known for its vibrant business community and diverse workforce, offering a supportive environment for career growth in telecommunications.
- Work with a dedicated engagement manager focused on supporting your professional journey and success within the organization.
- Join a reputable company recognized for its commitment to both client and employee satisfaction, as evidenced by industry awards and long-term success.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.
If you are ready to take your career as a Telecommunications Technician (Telecom Technician) to the next level and be part of a team that values innovation, dedication, and professional growth, apply today by clicking the job application button below.