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Technical Oversight Analyst – CAPPS
Location: Austin, TX
Job Type: Contract
Company: IDR
Category: 3rd Party Applications
The role of Technical Oversight Analyst – CAPPS offers an exciting opportunity to work with enterprise-level applications in a dynamic public sector environment. As a Technical Oversight Analyst – CAPPS, you will play a critical part in supporting vital system transitions, ensuring the continued reliability, security, and accessibility of complex application platforms. You will work closely with both vendors and internal teams to maintain the highest standards in system performance, while also contributing to the implementation of innovative solutions that enhance user experience and system functionality.
As a valued member of the technical team, you will be responsible for providing expert-level technical support and consulting services for the CAPPS program. Your expertise in system analysis, workflow assessment, and compliance monitoring will help drive continuous improvement and ensure systems meet rigorous accessibility and security standards. The Technical Oversight Analyst – CAPPS position requires a strategic mindset, strong project management skills, and the ability to communicate effectively across a variety of stakeholder groups.
This remote opportunity allows you to support key public sector initiatives from any location, collaborating with cross-functional teams to drive the success of mission-critical application systems. Working with an organization renowned for its commitment to innovation and reliability, you will have the chance to develop your skills further and contribute to impactful projects that serve a broad community of users. The Technical Oversight Analyst – CAPPS role is ideal for professionals with a background in public sector technology, application system management, and technical project oversight.
Technical Oversight Analyst – CAPPS Summary
- Work as a subject matter expert providing highly advanced technical support for CAPPS program applications.
- Ensure system transitions are smooth and compliant with all relevant accessibility and security standards.
- Collaborate with both vendors and internal teams to drive the continuous improvement of enterprise application platforms.
- Maintain a strategic focus on reliability, security, and user experience across all supported systems.
- Leverage your expertise in technical project management and system analysis to enhance system performance and data quality.
Duties & Responsibilities
- Deliver highly advanced technical support and consulting services for CAPPS program applications.
- Collaborate with cross-functional teams and external vendors to ensure optimal system performance, reliability, and continuous system improvement.
- Manage technical requests, facilitate system transitions, and uphold strict compliance with accessibility and security standards.
- Analyze system designs and workflows to evaluate fit, performance, security, and data quality impacts.
- Develop and prepare technical scenarios and test cases, providing oversight and feedback during system design reviews.
- Facilitate communication between stakeholders, ensuring alignment on technical objectives and project milestones.
Salary & Benefits
- Competitive compensation package designed to attract top technical talent in the industry.
- Comprehensive benefits including medical, dental, and vision insurance, as well as additional wellness programs.
- Opportunities for professional growth and advancement within a leading organization focused on technology and innovation.
- Access to an Employee Stock Ownership Program, supporting long-term career investment.
- Ongoing support from a dedicated engagement manager focused on your success and professional development.
- Recognition as part of an award-winning team, including consistent accolades for excellence in staffing and talent management.
Qualifications & Requirements
- Significant experience in the Texas public sector, specifically supporting or working with a Texas state government agency.
- Proven expertise in performing technical activities in support of CPA application systems, demonstrating a deep understanding of system architecture and management.
- Experience developing and managing strategic roadmaps that integrate technical planning, insight, and cross-functional communication.
- Strong background in preparing and delivering executive-level presentations, translating complex technical concepts for diverse audiences.
- Demonstrated ability to perform technical project management activities, particularly in support of CAPPS program initiatives.
Ideal Candidate Snapshot
- Technically proficient with a strong background in enterprise application support and public sector systems.
- Detail-oriented and analytical, capable of conducting in-depth system assessments for performance and compliance.
- Strategic thinker with proven project management skills and the ability to lead cross-functional teams.
- Excellent communicator, comfortable collaborating with technical and non-technical stakeholders alike.
- Driven to innovate and continuously improve system reliability, security, and accessibility.
Other Relevant Information
- This remote position supports critical technology infrastructure for a leading public sector organization, providing a unique opportunity to make a significant impact on essential services.
- Enjoy the benefits of working with an industry leader recognized for over 25 years of proven success and a strong commitment to employee satisfaction.
- The organization values diversity and adheres strictly to all equal employment opportunity guidelines and legal standards. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
- The company complies fully with governmental recordkeeping and reporting requirements for civil rights and encourages voluntary self-identification for race, ethnicity, gender, and veteran status, with all information kept strictly confidential and used solely for legal compliance purposes.
If you are ready to take the next step in your technical career and contribute to impactful projects as a Technical Oversight Analyst – CAPPS, we encourage you to apply now by clicking the job application button. Join an organization that values your expertise and supports your growth in a dynamic and inclusive work environment.