Surgical Scheduler
Location: Santa Monica, CA
Job Type: Contract
Company: IDR
Category: Administrative / Clerical
Job Description Apply Now
The Surgical Scheduler plays a crucial role in facilitating the smooth coordination of surgical procedures and patient care. Working in a fast-paced medical environment, the Surgical Scheduler ensures that every aspect of the scheduling process is handled efficiently and with a patient-first approach. As a vital link between patients, physicians, and multidisciplinary teams, the Surgical Scheduler is responsible for organizing appointments, verifying insurance, and maintaining accurate patient records. This full-time, onsite role is ideal for detail-oriented professionals seeking to contribute to a collaborative team within a respected healthcare organization.
Surgical Scheduler - SummaryThe Surgical Scheduler is responsible for managing all aspects of scheduling surgical and procedural appointments. The position requires strong organizational abilities, clear communication skills, and the capacity to handle sensitive information with confidentiality. By acting as the central coordinator between patients, surgeons, clinical staff, and administrative departments, the Surgical Scheduler helps ensure a seamless surgical experience for each patient. This role is instrumental in enhancing patient satisfaction and supporting healthcare operations in Santa Monica, CA. Employees in this position benefit from being part of a supportive, team-oriented culture committed to high-quality patient care and professional growth.
Duties & Responsibilities- Coordinate all facets of patient scheduling, including pre-operative and post-operative appointments, insurance verification, and obtaining surgery authorizations.
- Serve as the main liaison for communication between patients, physicians, and various medical departments, ensuring accuracy and clarity throughout the surgical scheduling process.
- Prepare and review patient records, updating demographic and insurance information as needed to maintain data accuracy.
- Collaborate with the billing department to facilitate audits and ensure timely and accurate submission of surgical reports and billing charges.
- Deliver concierge-level support to patients by addressing inquiries, resolving scheduling issues, and providing guidance regarding their surgical appointments.
- Manage physician correspondence, handle referral work queues, and support the administrative workflow for surgical procedures and patient care coordination.
- Work closely with clinical and administrative teams to support overall departmental operations and enhance patient experience.
- Competitive compensation package commensurate with experience and qualifications.
- Comprehensive benefits, including medical, dental, vision, and life insurance coverage.
- Access to Employee Stock Ownership Program (ESOP).
- Opportunities for ongoing professional development within an industry-leading organization.
- Team-oriented, collaborative work environment that prioritizes employee well-being.
- High School Diploma or GED required.
- At least one year of experience in surgery or procedure scheduling within a healthcare setting.
- Demonstrated organizational skills and ability to manage multiple tasks efficiently in a dynamic environment.
- Excellent verbal and written communication abilities, with a focus on patient-centered service.
- Experience in managing physician correspondence and referral work queues preferred.
- Strong teamwork skills with the ability to collaborate effectively with diverse colleagues and support a positive workplace culture.
- A commitment to maintaining confidentiality and compliance with healthcare regulations and policies.
- Highly organized, detail-oriented, and able to prioritize competing demands.
- Dedicated to delivering excellent patient care and service throughout the surgical scheduling process.
- Adaptable and resourceful, with the capacity to resolve scheduling challenges proactively.
- Motivated to work collaboratively in a team-focused environment.
- Eager to grow professionally within a reputable healthcare organization.
- Working as a Surgical Scheduler in Santa Monica, CA, offers the opportunity to be part of a vibrant medical community recognized for innovation and excellence in patient care.
- Employees have access to supportive leadership and resources for career advancement.
- The organization is celebrated for its inclusive culture and recognition as a Best of Staffing® Client and Talent Award winner for multiple years.
- As an equal opportunity employer, all applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
- The employer complies with all legal requirements regarding voluntary self-identification and upholds confidentiality in accordance with federal and state regulations.
If you are a skilled scheduler who is passionate about supporting patient care and enjoys working in a dynamic, team-oriented healthcare environment, we encourage you to apply for the Surgical Scheduler position today by clicking the job application button. Join a leading organization and help make a difference in the surgical care experience for patients and providers alike.