Surgical Scheduler
Location: Santa Monica, CA
Job Type: Contract
Company: IDR
Category: Administrative / Clerical
Job Description Apply Now
The Surgical Scheduler plays a crucial role in supporting healthcare operations by managing the coordination of surgical procedures and patient care services. This full-time, on-site position is essential for ensuring that all aspects of the surgical process—from pre-operative scheduling to post-operative follow-up—are seamlessly organized. By acting as a dedicated liaison between patients, physicians, and various healthcare departments, the Surgical Scheduler helps facilitate a smooth and positive experience for all parties involved. If you are seeking a rewarding opportunity in a collaborative, patient-centered environment, we encourage you to apply for the Surgical Scheduler position.
Working as a Surgical Scheduler offers the opportunity to be part of a respected organization renowned for its team-oriented culture and commitment to clinical excellence. Located in Santa Monica, CA, this role provides exposure to a dynamic healthcare setting and the chance to contribute to a leading medical team. The Surgical Scheduler will be responsible for maintaining high standards in patient communication, scheduling accuracy, and administrative efficiency, directly impacting the quality of care delivered to patients. This is an excellent opportunity for individuals who are detail-oriented, thrive in a fast-paced environment, and are passionate about patient support.
Surgical Scheduler - Summary- Coordinate all scheduling aspects for surgical procedures, including pre-op and post-op appointments.
- Serve as the main contact for patients and medical teams throughout the scheduling process.
- Ensure timely and accurate verification of insurance and surgery authorizations.
- Maintain and update patient records, including demographic and insurance information.
- Collaborate closely with billing teams to support audits and accurate reporting.
- Provide concierge-level support to patients, promptly addressing inquiries and concerns.
- Coordinate and schedule all surgical and procedural appointments in collaboration with physicians and clinical staff.
- Verify insurance coverage, secure authorizations, and communicate scheduling details to patients and providers.
- Update electronic health records with demographic and insurance data, ensuring accuracy and completeness.
- Prepare and review patient charts prior to procedures, confirming all required information is present.
- Act as the liaison between patients, physicians, and departments to facilitate clear communication.
- Collaborate with the billing department to support audits, ensure proper documentation, and facilitate charge submissions.
- Provide comprehensive support to patients, including addressing scheduling conflicts and resolving administrative issues.
- Manage physician correspondence and handle referral work queues efficiently.
- Support a positive and team-oriented culture by working collaboratively with diverse colleagues.
- Competitive compensation package.
- Comprehensive benefits including Medical, Dental, Vision, and Life Insurance.
- Employee Stock Ownership Program.
- Opportunities for professional growth within an industry-leading organization.
- Recognition as a ClearlyRated's Best of Staffing® Client and Talent Award winner for 12 consecutive years.
- Supportive, close-knit, and team-oriented workplace culture.
- High School Diploma or GED required.
- Minimum of one year experience in surgical or procedure scheduling.
- Strong organizational and multitasking abilities.
- Excellent communication skills, both written and verbal.
- Experience in managing physician correspondence and referral work queues.
- Demonstrated ability to work effectively with a diverse team and maintain a patient-focused approach.
- Attention to detail and commitment to maintaining confidentiality of patient information.
- Detail-oriented and adept at managing multiple priorities in a busy healthcare environment.
- Excellent interpersonal skills for effective patient and team communication.
- Proactive problem solver who can resolve scheduling or administrative challenges quickly.
- Driven to provide high-quality, compassionate service to patients and staff alike.
- Adaptable, with the ability to thrive in a collaborative and fast-paced workplace.
- Position is fully on-site, providing hands-on experience in a leading healthcare facility based in Santa Monica, CA.
- Opportunity to join a respected organization with over 25 years of industry experience and a presence in multiple major markets.
- Commitment to professional development and ongoing training for employees.
- Apply today to take the next step in your career as a Surgical Scheduler and become part of a team dedicated to patient care excellence.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.
If you are ready to make a difference in the field of healthcare scheduling, click the apply button to begin your application for the Surgical Scheduler position today.