Surgical Scheduler
Location: Santa Monica, CA
Job Type: Contract
Company: IDR
Category: Administrative / Clerical
Job Description Apply Now
The Surgical Scheduler is a vital role in healthcare organizations, responsible for the seamless coordination of surgical procedures and comprehensive patient care. This full-time Surgical Scheduler position offers the opportunity to join a respected company with a strong, team-oriented culture in Santa Monica, CA. As a Surgical Scheduler, you will directly impact the efficiency of surgical operations and patient satisfaction by managing the end-to-end scheduling process, serving as a communication hub between patients, physicians, and support teams. By ensuring all administrative and scheduling tasks are handled accurately and promptly, you will support both medical staff and patients throughout the surgical experience. If you are passionate about healthcare, excel in organizational tasks, and desire a rewarding career in a dynamic environment, we encourage you to apply by clicking the job application button.
Surgical Scheduler - SummaryThe Surgical Scheduler plays an essential role in organizing and managing all aspects of patient scheduling for surgeries, including pre-operative and post-operative appointments, insurance verification, and authorizations. This position acts as the primary point of contact for patients, providing guidance and support throughout their surgical journey. Working collaboratively with diverse teams, the Surgical Scheduler ensures a smooth flow of communication between patients, physicians, billing departments, and administrative staff. Located in Santa Monica, CA, this onsite role is ideal for individuals seeking to contribute to a high-performing, patient-focused healthcare environment.
Duties & Responsibilities- Coordinate all aspects of surgical and procedure scheduling, including pre-operative and post-operative appointments.
- Verify insurance coverage, obtain necessary authorizations, and ensure all required documentation is completed prior to procedures.
- Serve as the main liaison between patients, physicians, and other departments, facilitating clear and effective communication.
- Prepare, review, and update patient charts, ensuring demographic and insurance information is current and accurate.
- Work closely with the billing team to support audits and guarantee precise submission of surgical reports and charges.
- Provide concierge-level coordination and direct support to patients, addressing questions and resolving issues with professionalism and care.
- Manage physician correspondence, including handling referral work queues and ensuring all correspondence is responded to in a timely manner.
- Collaborate with other administrative and clinical staff to ensure the highest level of patient care and satisfaction.
- Competitive compensation package for Surgical Scheduler roles.
- Comprehensive benefits, including Medical, Dental, Vision, and Life Insurance.
- Access to Employee Stock Ownership Program.
- Opportunity to grow within a leading healthcare organization recognized for its strong, supportive workplace culture.
- Team-oriented environment that fosters collaboration and professional development.
- Recognition through industry awards, including ClearlyRated's Best of Staffing® for both client and talent satisfaction.
- High School Diploma or equivalent (GED) required.
- Minimum of one year of experience in surgery or procedure scheduling within a healthcare environment.
- Demonstrated strong organizational and communication skills with an ability to efficiently manage multiple tasks.
- Experience with physician correspondence and managing referral work queues preferred.
- Ability to work collaboratively with a diverse, multidisciplinary team while maintaining a patient-focused approach.
- Attention to detail, reliability, and a commitment to delivering high-quality administrative support.
- Professional who thrives in a fast-paced, detail-oriented healthcare setting.
- Excellent communicator with strong interpersonal skills, able to work effectively with patients, medical staff, and administrative teams.
- Proactive problem-solver who can anticipate scheduling needs and resolve conflicts efficiently.
- Brings a positive attitude and willingness to contribute to a collaborative, team-based culture.
- Values accuracy, confidentiality, and professionalism in all patient and team interactions.
- Position is based in Santa Monica, CA, providing the opportunity to work in a vibrant healthcare community.
- Organization has over 25 years of industry experience and operates across multiple major markets.
- Strong emphasis on employee growth, recognition, and a supportive workplace culture.
- Encourages applicants from all backgrounds to apply; committed to diversity and inclusion in the workplace.
- Applicants will receive full consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
- Compliant with governmental recordkeeping and reporting requirements for civil rights laws and regulations.
Take the next step in your healthcare career as a Surgical Scheduler by submitting your application today. Be part of a dedicated team making a difference in patient care and operational excellence.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.