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Service Plumber
Location: Niagara Falls, NY
Job Type: Full-Time
Company: HireAligned
Salary: $23-$30/hr
Category: Plumbing
Service Plumber
Are you an experienced Service Plumber seeking a rewarding career and professional growth? Join our dynamic team at Mr. Frank's and become a vital part of a company committed to high-quality residential plumbing solutions. As a Service Plumber, you will have the opportunity to utilize your expertise to diagnose, repair, and maintain plumbing systems while delivering exceptional customer service. Our company is dedicated to fostering a supportive work environment where your skills are valued, and your career ambitions can be realized.
At Mr. Frank's, we pride ourselves on our commitment to employee development, providing ongoing training, and ensuring that our team members have access to the latest tools and resources in the industry. With a focus on professional appearance, efficient service, and continuous improvement, our Service Plumbers play a key role in upholding our reputation for excellence.
We offer competitive compensation packages, comprehensive benefits, and the chance for you to make a real impact in your field. If you are passionate about plumbing, skilled in troubleshooting and repairs, and eager to advance your career, we invite you to apply and join our dedicated team.
Service Plumber - Summary
- Diagnose, repair, and maintain residential plumbing systems with a focus on quality and customer satisfaction.
- Engage directly with customers, guiding them toward informed and confident decisions regarding their plumbing needs.
- Work collaboratively with dispatch, management, and installation teams to ensure efficient service delivery.
- Maintain a professional and clean appearance, representing the company’s values in every customer interaction.
- Leverage company-supplied vehicles, state-of-the-art tools, and integrated software to perform your duties efficiently.
Duties & Responsibilities
- Provide expert diagnosis and repair of residential plumbing systems, ensuring all work meets company and industry standards.
- Maintain effective communication with dispatch, management, and other team members to coordinate service calls.
- Keep company vehicle and inventory organized, clean, and well-stocked to ensure readiness for daily assignments.
- Accurately complete all required paperwork, service records, and customer documentation.
- Participate in the on-call rotation and respond promptly to emergency service requests as needed.
- Adhere to all safety protocols and maintain a clean driving record at all times.
- Engage in ongoing training and professional development to enhance skills and maintain required certifications.
- Uphold a positive and professional demeanor while working independently or as part of a team.
Salary & Benefits
- Competitive hourly wage with bonus and commission opportunities based on performance.
- Comprehensive medical, dental, vision, and life insurance plans.
- 401k retirement plan with company match to help you plan for the future.
- Paid time off, paid holidays, and a healthy work-life balance.
- Company-supplied vehicle, iPad, and access to integrated service management software.
- Access to state-of-the-art parts, supplies, and ongoing paid training.
Qualifications & Requirements
- Three to five years of experience in a related service plumber role.
- Journeyman Plumber certification preferred but not required; willingness to obtain certifications with company support.
- Proficiency in using service management software such as Service Titan is highly desirable.
- Strong attention to detail with the ability to manage multiple tasks and priorities.
- Excellent verbal and written communication skills.
- Demonstrated ability to work independently and as part of a collaborative team.
- Effective time management and problem-solving skills.
- Valid driver’s license with a clean driving record.
Ideal Candidate Snapshot
- Experienced Service Plumber who is passionate about delivering top-quality work and exceptional customer service.
- Adaptable professional eager to learn and grow within a supportive company environment.
- Technologically savvy, comfortable utilizing integrated software and mobile devices for daily tasks.
- Dedicated to maintaining a professional appearance and upholding company standards in every interaction.
- Motivated to participate in ongoing training and achieve professional certifications.
Other Relevant Information
- Mr. Frank's is committed to creating a diverse and inclusive workplace, welcoming applicants from all backgrounds.
- Working in Niagara Falls offers a vibrant community atmosphere and a supportive environment for career growth.
- For more information about our company values and mission, visit our website.
- If you are ready to take the next step in your plumbing career, click the application button to apply now and join our team as a Service Plumber.
- Equal Opportunity Employer