Salesforce Administrator
Location: Nashville, TN
Job Type: Contract To Hire
Company: IDR
Category: End User Support / Helpdesk
Job Description Apply Now
The Salesforce Administrator is responsible for ensuring the smooth operation, support, and maintenance of Salesforce-based applications used across a dynamic and collaborative environment. This full-time role focuses on day-to-day system administration, application troubleshooting, and continuous improvement for both internal teams and external users. As a Salesforce Administrator, you will utilize your technical and communication skills to optimize system performance, support evolving business processes, and empower users with reliable access to data and functionality. This is an excellent opportunity for professionals passionate about Salesforce administration, application support, and collaborative problem-solving.
As a Salesforce Administrator, you will directly contribute to the efficiency and success of enterprise systems. Your primary responsibilities will include managing user accounts, system configurations, data reporting, and troubleshooting to ensure uninterrupted service and data integrity. The position emphasizes teamwork, communication, and an analytical approach to overcoming challenges and supporting ongoing projects. Working as a Salesforce Administrator offers the opportunity to be part of a forward-thinking organization that values innovation, professional growth, and a supportive work culture.
Joining as a Salesforce Administrator means being at the heart of digital transformation efforts, where your technical expertise and attention to detail will make a noticeable impact. You will collaborate with cross-functional teams to implement new features, streamline workflows, and deliver high-quality support for Salesforce and related enterprise systems. This role is suited for self-starters who thrive in collaborative environments and are committed to operational excellence in system administration and user support.
Salesforce Administrator - Summary- Full-time position focused on Salesforce application support and system administration.
- Key role in ensuring optimal performance, user satisfaction, and data integrity.
- Collaborative, communicative, and problem-solving environment.
- Provide daily administration and support for Salesforce and other enterprise systems.
- Manage user accounts, access, permissions, and configuration settings within Salesforce.
- Troubleshoot software issues, respond to user requests, and ensure smooth operation of applications.
- Monitor data, generate reports, and perform backups to maintain data quality and system efficiency.
- Collaborate with internal teams to test new features, implement enhancements, and support project initiatives.
- Conduct user training, system audits, and process reviews to drive continuous improvement.
- Competitive compensation package designed to reward experience and expertise in Salesforce administration.
- Comprehensive benefits including medical, dental, vision, and life insurance coverage.
- Employee Stock Ownership Program (ESOP) contributing to long-term financial growth and engagement.
- Access to an experienced Engagement Manager dedicated to your success and professional development.
- Recognition in the industry with awards for client and talent satisfaction.
- 2-4 years of experience in application support or troubleshooting.
- Extensive experience (up to 13 years) in Salesforce application support or similar platforms.
- Proficiency in diagnosing and resolving software issues and supporting end-users effectively.
- Experience with user account management, access controls, and permissions within Salesforce.
- Strong skills in testing, including the development and execution of test plans and troubleshooting new features.
- Excellent communication skills and ability to work collaboratively across teams.
- Self-motivated professional with a passion for Salesforce administration and system optimization.
- Strong analytical and problem-solving skills with a focus on delivering timely solutions.
- Effective communicator able to collaborate with both technical and non-technical stakeholders.
- Detail-oriented, organized, and committed to maintaining high standards of data integrity and system performance.
- Adaptable to changing priorities and enthusiastic about learning new features and technologies.
- Work in a supportive, innovative environment with a mission-driven organization recognized for industry leadership.
- Opportunities for professional growth and career advancement within a reputable company.
- Access to resources, mentorship, and a culture that values diversity, equity, and inclusion.
- Enjoy being part of a collaborative team that values your contributions and encourages ongoing learning.
- If you are ready to advance your career as a Salesforce Administrator, click the application button to join our team.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.