Sales Operations Analyst
Location: Waltham, MA
Job Type: Contract
Company: IDR
Category: All Other
Job Description Apply Now
The Sales Operations Analyst plays a pivotal role in supporting business growth and operational efficiency within a leading software/SaaS organization. This full-time position is designed for individuals who excel at data-driven decision-making, process improvements, and providing actionable insights to drive sales performance. As a Sales Operations Analyst, you will collaborate with internal business partners and senior stakeholders to ensure that sales strategies and revenue operations are optimized for success. This role is integral to annual sales planning, forecasting, quota setting, and the continuous refinement of sales processes. Working closely with cross-functional teams, the Sales Operations Analyst is expected to develop key performance indicators, manage reporting, and contribute to the overall success of the sales organization.
Sales Operations Analyst - Summary- Support global revenue operations through data analysis, forecasting, and process improvement.
- Provide critical insights and reporting to drive business growth in a software/SaaS environment.
- Collaborate with various stakeholders to implement best practices in sales operations.
- Assist in annual planning, quota setting, and compensation plan design for the sales team.
- Leverage advanced tools such as Excel, Power BI, Tableau, and CRM platforms to deliver strategic analysis.
- Deliver meaningful and actionable insights to internal business partners regarding business drivers, financial performance, and risk factors through regular and ad hoc reporting.
- Collaborate in annual sales planning, including setting quotas and influencing compensation plan design to motivate and reward sales performance.
- Work cross-functionally with various departments to define, implement, and refine effective sales planning processes that align with organizational goals.
- Provide renewal sales leaders with up-to-date forecast data and information to accurately track monthly and quarterly sales projections.
- Develop, monitor, and evolve key performance indicators to drive revenue growth and enhance sales projections.
- Support the creation and maintenance of dashboards and analytical tools that enable business intelligence and performance tracking.
- Participate in process improvement initiatives designed to streamline operations and maximize the efficiency of sales teams.
- Provide data-driven support to senior stakeholders, including Directors and VPs, to inform strategic decision-making and continuous improvement efforts.
- Competitive compensation package tailored to attract top talent in the industry.
- Comprehensive benefits, including medical, dental, vision, and life insurance coverage.
- Employee Stock Ownership Program, allowing employees to have a stake in the company’s success.
- Access to an experienced Engagement Manager dedicated to supporting your professional growth and success.
- Opportunity to join an industry-leading organization recognized for excellence in staffing and client service.
- Recognition as a ClearlyRated Best of Staffing® Client and Talent Award winner for twelve consecutive years.
- Minimum of 5 years of proven experience in Sales Operations or Renewal Operations within a software/SaaS sales environment.
- Strong expertise in forecasting and pipeline analysis on both monthly and quarterly bases.
- Advanced proficiency in Excel and Power BI or Tableau for data analysis and reporting.
- Experience with CRM platforms such as Microsoft Dynamics or Salesforce.
- Demonstrated ability to support senior-level stakeholders, including Directors and VPs, with analytical insights and operational support.
- Analytical thinker with a deep understanding of sales operations processes in a high-growth software/SaaS environment.
- Proven ability to translate complex data into actionable insights that drive business outcomes.
- Collaborative team player who excels at cross-functional communication and project management.
- Self-motivated, detail-oriented, and able to balance multiple priorities in a dynamic operational landscape.
- Committed to continuous improvement and the pursuit of operational excellence.
- The Sales Operations Analyst position offers a unique opportunity to contribute to a recognized leader in the software/SaaS industry, with a supportive team culture and robust benefits.
- Joining this organization means working in a dynamic, forward-thinking environment where your contributions are valued and your career growth is supported.
- Applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, in compliance with all applicable laws and regulations.
- The company is committed to maintaining confidentiality of all applicant information and complying with all legal requirements for reporting and recordkeeping as required by civil rights laws.
- Pursue your next career move as a Sales Operations Analyst by clicking the job application button below and take the next step toward professional success.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.