Revenue Cycle Trainer
Location: Atlanta, GA
Job Type: Temp to Hire
Company: TRC Talent Solutions
Salary: $24.00 - $26.00 Per Hour
Category: Financial Services
Job Description Apply Now
The Revenue Cycle Trainer plays a pivotal role in supporting healthcare organizations by providing comprehensive training and ongoing development for Patient Account Representatives (PARs) and other revenue cycle staff. As a key member of the revenue cycle management team, the Revenue Cycle Trainer is responsible for designing, updating, and facilitating training programs that align with industry best practices and organizational goals. This position is essential for ensuring that staff possess the knowledge and skills required to manage billing, insurance denials, accounts receivable, and other revenue cycle functions in accordance with healthcare regulations and client expectations.
This full-time opportunity is ideal for professionals with a deep understanding of medical billing, third-party accounts receivable, and revenue cycle management processes, who are passionate about coaching others, improving quality, and fostering a collaborative team environment. The Revenue Cycle Trainer role offers the chance to make a significant impact on the success of healthcare organizations by enhancing staff performance and maintaining compliance with all relevant policies, including HIPAA regulations.
In this position, you will have the opportunity to collaborate with operational leaders, subject matter experts, and learning and development teams to ensure training content is current and relevant to each client project. The Revenue Cycle Trainer is expected to identify training needs, recommend solutions, and measure the effectiveness of training initiatives by tracking key performance indicators and providing timely feedback. This role also offers a dynamic and supportive remote work environment, allowing for meaningful contributions to the healthcare community from any location.
Revenue Cycle Trainer - Summary- Responsible for developing, delivering, and evaluating training programs for revenue cycle staff.
- Works closely with leadership and subject matter experts to ensure training aligns with organizational needs.
- Focuses on quality assurance, compliance, and continuous improvement of revenue cycle processes.
- Provides support and coaching to staff members to enhance their skills and job performance.
- Facilitate training sessions for new hires and existing staff, covering areas such as general billing, follow-up procedures, healthcare payer processes, and client-specific guidelines.
- Develop, update, and maintain training materials and documentation to reflect current best practices and regulatory requirements.
- Conduct quality control checks and monitor staff performance during and after training sessions.
- Identify gaps in knowledge or skills and recommend targeted training initiatives to address these needs.
- Collaborate with operational and learning and development teams to address quality concerns and enhance training effectiveness.
- Engage in regular meetings with team members, clients, and project stakeholders to gather feedback and share updates.
- Build high-performing teams by fostering a culture of collaboration, innovation, and continuous learning.
- Provide constructive feedback to staff and track progress against key performance indicators.
- Maintain up-to-date knowledge of insurance company policies and governmental regulations to ensure compliance.
- Assist in developing quality assurance and training programs to support ongoing staff development.
- Competitive compensation for full-time employment.
- Potential for long-term, permanent placement with opportunities for career advancement.
- Remote work environment supporting work-life balance and flexibility.
- Access to professional development and training resources.
- Opportunity to make a meaningful impact in the healthcare revenue cycle field.
- Minimum of 3 years of experience in medical billing, third-party accounts receivable, or revenue cycle training.
- Associate degree or equivalent experience in a formal training or facilitator role required; bachelor’s degree preferred.
- Demonstrated ability to lead virtual classrooms with 15 or more participants.
- Proficiency with Microsoft Office applications and familiarity with industry-standard revenue cycle management systems (such as Epic, Cerner, Invision, Soarian, McKesson, Allscripts, Meditech).
- Thorough understanding of HIPAA regulations and protection of Protected Health Information (PHI).
- Strong verbal, written, and interpersonal communication skills.
- Experience with developing training materials and conducting quality assessments.
- Experienced in the full spectrum of healthcare revenue cycle operations, with a focus on training and staff development.
- Demonstrates leadership, initiative, and a commitment to delivering high-quality customer service.
- Possesses excellent communication and coaching skills, with the ability to provide constructive feedback and encourage team growth.
- Collaborative, adaptable, and driven to continuously improve training programs and team performance.
- Detail-oriented and capable of managing multiple priorities in a fast-paced, remote work environment.
- This position supports healthcare organizations and hospital partners in optimizing revenue cycle operations.
- The role requires strict adherence to HIPAA and privacy guidelines.
- Equal Opportunity Employer (EEO): All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
- Applicants are encouraged to apply by clicking the job application button to take the next step in their career as a Revenue Cycle Trainer.