Revenue Cycle Team Lead
Location: Charlotte, NC
Job Type: Temp to Hire
Company: TRC Talent Solutions
Salary: $60,000 - $65,000 Per Year
Category: Financial Services
Job Description Apply Now
The Revenue Cycle Team Lead plays a pivotal role in the healthcare revenue cycle management process, focusing on the oversight and direction of back-end accounts receivable (A/R) follow-up, aged account resolution, and denial management within hospital and physician billing. This full-time position offers professionals the opportunity to drive operational excellence from a remote location while supervising a team of dedicated patient account representatives. The Revenue Cycle Team Lead is responsible for ensuring productivity, compliance, and quality outcomes consistent with organizational standards and client expectations.
As a Revenue Cycle Team Lead, you will be expected to lead by example, promote a collaborative work environment, and leverage your expertise in healthcare revenue cycle management systems. This role requires a comprehensive understanding of third-party reimbursement processes, regulatory requirements, and the nuances of handling sensitive patient information. You will serve as a key resource for your team, providing ongoing training, mentorship, and support as they work to resolve complex billing issues and ensure timely account resolution.
Working in this role offers the unique benefit of joining a dynamic healthcare organization committed to professional growth and operational transparency. The company provides a comprehensive benefits package and a flexible work schedule, underscoring its dedication to employee well-being and work-life balance. Additionally, this position provides a clear pathway for career advancement in healthcare revenue cycle management, making it an ideal choice for individuals looking to expand their leadership skills in a remote setting.
The Revenue Cycle Team Lead will be actively involved in performance assessment, client interactions, and the continuous improvement of internal processes. You will coordinate closely with senior leadership, training specialists, and other stakeholders to ensure the team remains aligned with both productivity and compliance metrics. This position also plays a critical role in onboarding new employees, developing training materials, and adapting procedures to regulatory changes.
If you are seeking a challenging and rewarding leadership opportunity in healthcare revenue cycle management, we encourage you to apply for the Revenue Cycle Team Lead position by clicking the application button and starting your journey towards a fulfilling career.
Revenue Cycle Team Lead - Summary- Lead and supervise a remote team of patient account representatives.
- Oversee back-end A/R processes, including claim follow-up and aged account resolution for hospital and physician billing.
- Ensure adherence to organizational procedures and compliance with regulatory standards.
- Work closely with senior leadership and clients to address A/R issues and drive process improvement.
- Manage and provide oversight to assigned staff, tracking individual and team performance against key performance indicators.
- Ensure staff follow client-specific procedures as outlined in detailed playbooks and procedure documents.
- Serve as a point of escalation for complex issues, answer team questions, and provide policy clarification and feedback.
- Participate in client meetings, providing insight into A/R issues and denial trends.
- Assist in developing and assessing weekly client performance metrics and deliverables.
- Deliver timely and constructive feedback to employees to enhance job performance.
- Lead training sessions and continuing education for assigned staff members.
- Collaborate with organizational leadership and stakeholders to maintain productivity and quality standards.
- Coordinate with training specialists to stay current with regulatory changes and update training materials as needed.
- Assist in the orientation and onboarding of new hires.
- Maintain a comprehensive understanding of hospital and physician revenue cycle operations, specializing in billing, follow-up, and third-party A/R account resolution.
- Safeguard protected health information (PHI) and ensure compliance with all regulations.
- Exhibit strong verbal, written, and interpersonal communication skills.
- Demonstrate proficiency with Microsoft Office Suite and other revenue cycle management systems.
- Show a proven ability to manage and lead teams towards achieving common goals.
- Competitive salary commensurate with experience.
- Comprehensive health, dental, vision, and life insurance packages.
- Flexible work schedule designed to support work-life balance.
- Opportunities for career growth and professional development.
- Minimum of 2 years of healthcare revenue cycle experience with a focus on supervising staff and 3rd party A/R management.
- Associate degree or equivalent required; Bachelor’s degree preferred.
- Hands-on experience with industry-recognized revenue cycle management systems such as Epic, Cerner, Invision, Soarian, McKesson, or Allscripts preferred.
- Strong understanding of healthcare billing, follow-up, and denial management processes.
- Knowledge of privacy regulations and best practices for handling PHI.
- Experienced healthcare revenue cycle professional with proven leadership experience.
- Excellent communicator with the ability to provide clear direction and mentorship to team members.
- Detail-oriented and highly organized, capable of managing multiple priorities in a fast-paced remote environment.
- Proactive in identifying process improvement opportunities and committed to continuous learning.
- Demonstrates integrity, professionalism, and a collaborative approach to problem-solving.
- This is a full-time, remote position offering the flexibility to work from any location.
- The organization is committed to fostering an inclusive and equitable workplace.
- Legal disclaimer: TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Take the next step in your career by applying for the Revenue Cycle Team Lead position today. Click the application button to join a team that values your expertise and commitment to excellence in healthcare revenue cycle management.