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Restaurant General Manager (QSR)
Location: Hagerstown, MD
Job Type: Full Time
Company: Superior Talent Source
Salary: 65k/year - 75k/year
Category: Zip Recruiter Cross-Posting Hashtag
The Restaurant General Manager (QSR) is responsible for leading all aspects of daily operations within a quick service restaurant environment. This role is vital for ensuring that both employees and guests experience a high standard of service, food quality, and operational efficiency. As a Restaurant General Manager (QSR), you will manage team performance, uphold brand standards, and drive financial results in Central Square, NY. This position offers a dynamic opportunity for professionals passionate about food service management, customer satisfaction, and team leadership within the quick service restaurant sector.
In the position of Restaurant General Manager (QSR), you will be responsible for overseeing all restaurant activities, including staff supervision, training, and development, as well as maintaining compliance with food safety standards. You will also work to optimize the financial performance of the restaurant by managing costs and implementing strategies to increase revenue. Your ability to foster a productive and positive work environment will be essential for sustaining a culture of excellence and continuous improvement.
Restaurant General Managers (QSR) are expected to lead by example, making customer satisfaction a top priority. This includes responding to guest inquiries, resolving issues promptly, and continually seeking new ways to elevate the dining experience. You will serve as the key point of contact between staff, customers, and upper management, ensuring seamless communication and smooth operations.
In Central Square, NY, the role of Restaurant General Manager (QSR) provides a unique opportunity to work within a thriving community and fast-paced market. The city offers a vibrant setting for hospitality professionals looking to advance their careers in the quick service restaurant industry.
If you are ready to take your career to the next level, we encourage you to apply for the Restaurant General Manager (QSR) position and become a valued leader within our organization. Click the application button to begin your journey toward making a significant impact in the quick service restaurant industry.
Restaurant General Manager (QSR) - Summary
- Lead daily operations in a fast-paced quick service restaurant environment
- Drive operational excellence and uphold brand standards
- Supervise, train, and develop a diverse team of restaurant staff
- Ensure compliance with all food safety and quality control regulations
- Optimize financial performance through effective cost management and sales strategies
Duties & Responsibilities
- Oversee all aspects of restaurant operations, including staffing, inventory, and customer service
- Recruit, train, and mentor kitchen staff, cashiers, and front-of-house team members
- Monitor inventory levels and order supplies as needed to maintain efficiency
- Ensure food safety standards are met and maintained at all times
- Maintain a clean, organized, and welcoming restaurant environment
- Address customer inquiries, resolve complaints, and ensure guest satisfaction
- Analyze financial reports and implement strategies to improve profitability
- Monitor food preparation processes and conduct regular quality inspections
- Implement corrective actions to ensure regulatory compliance and operational excellence
- Collaborate with upper management to align restaurant goals with company objectives
Salary & Benefits
- Competitive salary commensurate with experience
- Direct deposit for convenient and secure pay
- 401(k) retirement savings plan
- Comprehensive health benefits package
- Paid time off (PTO) to support work-life balance
- Employee discounts on meals and related offerings
- Clear pathways for career growth and advancement within the company
Qualifications & Requirements
- Proven experience as a General Manager in a quick service or fast food restaurant
- Demonstrated leadership skills with the ability to inspire and motivate a team
- Strong communication and interpersonal abilities
- Thorough understanding of restaurant operations, food preparation, and safety protocols
- Financial acumen for budget management and financial reporting
- Proficiency in using POS systems and restaurant management software
- Ability to remain effective in a fast-paced environment and manage pressure situations
- Flexibility to work evenings, weekends, and holidays as required
Ideal Candidate Snapshot
- Passionate about delivering outstanding customer experiences
- Results-driven and committed to achieving operational targets
- Adaptable, resourceful, and solution-oriented in managing challenges
- Strong organizational skills and attention to detail
- Positive attitude with a focus on team development and engagement
Other Relevant Information
- As part of the recruiting process, candidates may be contacted about additional positions that align with their skills and experience.
- Applicants consent to communication via SMS text message as part of the application process by submitting their application.
- Our company is committed to equal employment opportunity and a fair, inclusive hiring process for all qualified candidates.
If you are ready to make a significant impact as a Restaurant General Manager (QSR), click the application button and take the next step in your hospitality management career today!