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Restaurant General Manager
Location: Cleveland, OH
Job Type: Full Time
Company: Superior Talent Source
Salary: 65k/year - 75k/year
Category: Restaurant Manager
Restaurant General Manager (GM) – Fast-Casual Restaurant
Are you passionate about leading teams and delivering exceptional guest experiences in the fast-casual dining industry? We are seeking a dedicated Restaurant General Manager (GM) to join our rapidly growing restaurant group. As a Restaurant General Manager, you will play a crucial role in overseeing all aspects of daily restaurant operations, fostering a positive team culture, and ensuring every guest leaves with a memorable dining experience. This full-time leadership opportunity is ideal for individuals who thrive in a high-energy environment and are committed to operational excellence, staff development, and driving restaurant growth.
Located in a vibrant culinary scene, our fast-casual restaurant group is recognized for its commitment to serving healthy, craveable food in a welcoming atmosphere. The Restaurant General Manager will be empowered to inspire their team, drive sales, implement brand-aligned marketing strategies, and uphold the highest standards of hospitality and integrity. If you are eager to further your management career in a supportive, growth-oriented environment, we encourage you to apply now by clicking the application button.
Restaurant General Manager – Summary
- Lead all day-to-day restaurant operations, ensuring both Front-of-House (FOH) and Back-of-House (BOH) teams deliver consistent quality and service.
- Champion a culture of hospitality, teamwork, and growth among staff members.
- Serve as the primary brand ambassador for our fast-casual restaurant group, embodying company values in every interaction with guests and team members.
- Work closely with upper management to align the restaurant’s goals with the broader brand mission.
- Leverage your leadership skills to build, coach, and empower a high-performing team that excels in delivering guest satisfaction.
Duties & Responsibilities
- Supervise daily restaurant operations, ensuring compliance with company policies and industry standards.
- Develop and maintain a culture where team members are motivated, supported, and encouraged to advance in their careers.
- Recruit, hire, train, and retain top talent, focusing on developing future leaders within the organization.
- Recognize and celebrate team achievements while providing coaching and constructive feedback to address challenges.
- Deliver outstanding guest experiences by upholding standards for food quality, cleanliness, and hospitality.
- Build and nurture relationships with guests, professionally resolving conflicts and addressing feedback with urgency.
- Communicate company updates and initiatives to the team to ensure engagement and alignment with brand goals.
- Manage labor scheduling and implement cost control strategies to optimize operational efficiency.
- Drive sales and guest traffic through local marketing campaigns and innovative, brand-aligned promotional initiatives.
- Act as a visible brand ambassador, representing the restaurant at community events and networking opportunities.
Salary & Benefits
- Competitive base salary with eligibility for performance-based incentives.
- Comprehensive medical and dental insurance plans available to employees.
- Opportunities for career growth and advancement within our expanding restaurant group.
- Employee meal discounts and additional perks to reward hard work and dedication.
- Supportive work culture that values excellence, teamwork, and continuous improvement.
Qualifications & Requirements
- Previous experience in a leadership role within the restaurant or hospitality industry, ideally in fast-casual or quick-service environments.
- Demonstrated ability to manage and motivate teams, drive operational efficiencies, and achieve business targets.
- Exceptional communication and interpersonal skills, with a focus on building positive relationships with both guests and team members.
- Proven track record of recruiting, training, and developing high-performing staff.
- Strong organizational, problem-solving, and decision-making abilities.
- Ability to work in a fast-paced environment, adapting to changing priorities and guest needs.
- Commitment to upholding company values of hospitality, integrity, and growth.
Ideal Candidate Snapshot
- Natural leader with a passion for the restaurant industry and people development.
- Energetic, positive, and solution-oriented approach to challenges.
- Goal-driven self-starter who thrives on achieving results and inspiring others.
- Strong sense of accountability, professionalism, and attention to detail.
- Flexible and adaptable, able to lead by example in dynamic, high-volume settings.
Other Relevant Information
- This is a full-time position offering substantial opportunities for advancement as our brand continues to grow.
- Our company is committed to fostering an inclusive, supportive, and equitable workplace for all employees.
- All inquiries are held in strict confidence to protect candidate privacy throughout the application process.
- As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, you consent to communication via SMS text message moving forward.
Take the next step in your restaurant management career and join our fast-casual restaurant group as a Restaurant General Manager. Click the application button to apply today and become part of a team that values growth, excellence, and guest satisfaction!