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Restaurant General Manager
Location: Mooresville, NC
Job Type: FULL_TIME
Company: Superior Talent Source
Salary: 65k/year - 75k/year
Category: GM
The Restaurant General Manager is a key leadership role responsible for overseeing the daily operations of an upscale casual dining establishment. This position ensures the delivery of exceptional guest experiences, maintains operational excellence, and fosters a positive workplace culture. As a Restaurant General Manager, you will play a pivotal role in driving restaurant success by managing both front-of-house and back-of-house teams, supporting business growth, and upholding the highest standards of food quality, service, and compliance. This dynamic opportunity invites experienced hospitality professionals who are passionate about guest service and team development to join a thriving restaurant environment.
Working as a Restaurant General Manager provides unique opportunities for career advancement and professional growth. The role demands strong leadership abilities, a keen eye for detail, and a proactive approach to problem-solving. The ideal candidate will bring a wealth of experience in restaurant management, an unwavering commitment to operational standards, and the ability to inspire team members to excel. If you are seeking a rewarding leadership position in the hospitality industry, consider applying for the Restaurant General Manager role and make a meaningful impact on both guests and staff.
This position is available as a full-time role in Charlotte, offering a vibrant community atmosphere and a diverse culinary scene. Charlotte is known for its dynamic hospitality industry, making it an exciting location for hospitality professionals eager to contribute to a growing market. As a Restaurant General Manager, you will have the chance to collaborate with talented individuals, implement innovative business strategies, and ensure the restaurant remains a top destination for outstanding dining experiences.
Restaurant General Manager - Summary
- Lead and manage all aspects of daily restaurant operations in an upscale casual setting.
- Deliver outstanding customer service and ensure a memorable dining experience for all guests.
- Support a motivated, high-performing team environment for both front-of-house and back-of-house staff.
- Drive operational efficiency, quality control, and financial performance.
- Maintain compliance with health, safety, and regulatory standards.
Duties & Responsibilities
- Ensure every guest receives exceptional service and a positive dining experience.
- Respond promptly to guest inquiries, feedback, and concerns with professionalism.
- Oversee daily operations, including opening and closing procedures, scheduling, and maintaining cleanliness throughout the restaurant.
- Lead and support team members, including hosts, servers, bartenders, and kitchen staff.
- Promote teamwork, provide ongoing training, and create a positive work environment.
- Supervise staff performance, provide coaching, and address any performance issues as needed.
- Assist in managing inventory, conducting regular counts, and placing supplier orders.
- Ensure proper food and beverage storage, rotation, and inventory control.
- Maintain high standards of food quality, presentation, and service consistency.
- Conduct regular inspections to ensure compliance with health, safety, and cleanliness standards.
- Support sales initiatives and encourage upselling to maximize revenue.
- Assist with cash handling, sales reconciliation, and daily deposit preparation.
- Monitor and control expenses to achieve financial targets.
- Maintain accurate records for compliance, inventory, and staff management.
Salary & Benefits
- Competitive salary commensurate with experience and responsibilities.
- Direct deposit for timely and secure payments.
- Comprehensive health benefits, including medical coverage.
- Paid time off (PTO) to support work-life balance.
- Opportunities for career growth and advancement within the organization.
- Employee discounts on food and beverages.
Qualifications & Requirements
- Minimum of 2 years of experience as a Restaurant Manager or in a similar leadership role.
- Demonstrated excellence in customer service and interpersonal communication.
- Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
- Proven leadership abilities, including inspiring and motivating teams.
- Solid understanding of restaurant operations, service standards, and workflow management.
- Proficiency with POS systems and restaurant management software.
- Basic knowledge of inventory management and cost control practices.
- Ability to work flexible hours, including evenings, weekends, and holidays as required.
Ideal Candidate Snapshot
- Detail-oriented, customer-focused, and passionate about delivering exceptional hospitality.
- Adaptable leader with a positive attitude and collaborative spirit.
- Effective problem-solver who can think quickly and act decisively under pressure.
- Strong communicator who fosters transparency and teamwork among staff.
- Dedicated to maintaining high standards for quality, cleanliness, and safety.
Other Relevant Information
- This is a full-time position located in Charlotte, offering a dynamic work environment in a thriving culinary market.
- As part of the hiring process, candidates may be contacted about positions that align with their skills and experience, and may receive communication via SMS text message as part of the recruitment process.
- By applying for this Restaurant General Manager opportunity, you consent to receive SMS text messages related to your application and potential employment opportunities.
- Equal Employment Opportunity (EEO) Statement: Superior Talent Source is committed to providing equal employment opportunities for all applicants and employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
If you are ready to take the next step in your hospitality management career, apply for the Restaurant General Manager position today by clicking the application button. Join a team dedicated to excellence and make a lasting impact in a rewarding and fast-paced environment.