Restaurant General Manager
Location: Westborough, MA
Job Type: FULL_TIME
Company: Superior Talent Source
Salary: 80k/year - 90k/year
Category: GM
Job Description Apply Now
Restaurant General Manager
Are you an experienced leader passionate about delivering outstanding guest experiences and driving operational excellence in the hospitality industry? As a Restaurant General Manager, you will play a pivotal role in overseeing all facets of restaurant management, ensuring exceptional customer satisfaction, and maximizing profitability within a casual steakhouse environment. This full-time opportunity is ideal for a results-oriented professional seeking career growth in a dynamic and rewarding setting.
In the role of Restaurant General Manager, you will be accountable for ensuring seamless daily operations by leading a dedicated team, maintaining the highest standards of quality and service, and executing effective financial and business strategies. Your leadership will be instrumental in cultivating a positive work culture, upholding brand values, and fostering an environment of continuous improvement. The position is based in Westborough, MA, offering the advantage of working in a vibrant and thriving community with a strong appreciation for quality dining experiences.
Restaurant General Manager - SummaryThe Restaurant General Manager is responsible for the comprehensive management of restaurant operations. This includes leading staff, ensuring compliance with health and safety regulations, delivering exceptional guest experiences, and driving financial performance. You will work collaboratively with team members and stakeholders to achieve operational goals and maintain the highest standards of food quality, cleanliness, and hospitality.
Duties & Responsibilities- Operational Excellence: Oversee all restaurant functions, including food preparation, service, cleanliness, and guest satisfaction. Ensure full compliance with food safety standards, health codes, and company policies.
- Team Leadership: Recruit, hire, train, and mentor restaurant staff to create a high-performing and collaborative team. Provide ongoing coaching and feedback to foster professional growth and ensure consistent delivery of excellent service.
- Customer Service: Set and maintain high standards for guest interactions, addressing feedback with professionalism and a solution-focused approach. Develop a culture of hospitality that exceeds guest expectations.
- Financial Management: Monitor key financial indicators, including sales, inventory, costs, and profitability. Develop and execute strategies to enhance revenue, control expenses, and achieve budgetary targets.
- Quality Control: Ensure all menu items meet quality, presentation, and consistency standards. Conduct regular quality assessments and implement improvements as needed.
- Staff Training & Development: Develop and implement comprehensive training programs to ensure staff proficiency in service standards, operational procedures, and menu knowledge. Promote a culture of continuous learning and professional advancement.
- Competitive salary structure commensurate with experience
- Direct deposit for convenient payroll management
- Participation in a 401(k) retirement savings plan
- Comprehensive health benefits package
- Generous paid time off (PTO) policy
- Employee discounts on dining and other perks
- Clear opportunities for career growth and advancement within the organization
- At least five (5) years of experience as a Restaurant General Manager or Managing Partner in a high-volume, full-service restaurant environment
- Demonstrated leadership, team-building, and motivational skills
- Strong understanding of both front-of-house and back-of-house operations
- Exceptional customer service abilities and interpersonal communication skills
- Proficiency in financial management, budgeting, and cost control strategies
- Excellent problem-solving and decision-making capabilities
- Outstanding verbal and written communication skills
- Familiarity with restaurant management software and point-of-sale (POS) systems
- Availability to work evenings, weekends, and holidays as operational needs require
- Results-driven and resourceful leader who thrives in a fast-paced environment
- Proactive, organized, and committed to delivering high standards of service
- Strong sense of accountability and ownership over operational outcomes
- Collaborative, adaptable, and supportive of team development
- Demonstrates a passion for hospitality and a commitment to guest satisfaction
- This full-time Restaurant General Manager position offers the unique opportunity to lead a successful team in Westborough, MA, a community recognized for its vibrant dining scene and supportive local culture.
- As part of the recruiting process, you may be contacted about positions that align with your experience and qualifications. You may receive communication via SMS text message about your application status and next steps.
- By submitting your application, you consent to receive SMS text messages from Superior Talent Source regarding this opportunity.
- We encourage all qualified candidates to apply by clicking the job application button and take the next step in advancing your career in restaurant management.
If you are an accomplished Restaurant General Manager ready to lead, inspire, and drive success in a high-volume steakhouse, we invite you to apply today and join a dedicated team committed to excellence in hospitality.