Restaurant General Manager
Location: Brookfield, WI
Job Type: FULL_TIME
Company: Superior Talent Source
Salary: 60k/year - 75k/year
Category: GM - General Manager
Job Description Apply Now
Restaurant General Manager (Fast Casual, Full-Time) OverviewWe are actively seeking an experienced and motivated Restaurant General Manager (GM) to lead our dynamic fast-casual restaurant team. As the Restaurant General Manager, you will be responsible for overseeing daily restaurant operations, delivering outstanding service, and ensuring that every guest enjoys a memorable dining experience. This full-time position offers a rewarding opportunity for leadership within a thriving restaurant environment, providing growth potential and the chance to make a meaningful impact on both team members and guests.
Key Responsibilities- Guest Experience: Ensure every guest receives exceptional customer service, creating a welcoming atmosphere and promptly addressing inquiries, concerns, and feedback in a professional manner.
- Operational Support: Oversee daily restaurant operations, including opening and closing procedures, staff scheduling, and maintaining a clean, organized environment throughout the establishment.
- Team Leadership: Lead and motivate front-of-house and back-of-house teams, including hosts/hostesses, servers, bartenders, and kitchen staff. Foster a positive work environment, promote teamwork, and provide ongoing training and development opportunities.
- Staff Supervision: Supervise and coordinate restaurant staff activities to ensure efficient workflow and adherence to quality and service standards. Offer guidance, coaching, and support to enhance team performance and resolve any issues or concerns.
- Inventory and Ordering: Monitor inventory levels, conduct regular inventory counts, and manage ordering with suppliers. Ensure proper storage, rotation, and handling of all food and beverage items.
- Quality Control: Maintain high standards of food quality, presentation, and service. Conduct inspections to ensure compliance with health and safety regulations and internal procedures.
- Sales and Revenue Generation: Support initiatives to drive sales, increase customer engagement, and upsell menu items to maximize revenue.
- Cash Handling and Financial Management: Participate in cash handling procedures, reconcile sales, prepare daily deposits, and contribute to monitoring and controlling operational expenses to help achieve financial targets.
- Health and Safety Compliance: Ensure strict adherence to health and safety regulations, including food handling, sanitation, and workplace safety. Maintain accurate records and documentation as required by local and state authorities.
- Minimum of 5 years of experience as a Restaurant General Manager, preferably in a fast-casual or quick-service environment.
- Exceptional customer service and interpersonal skills.
- Strong organizational, multitasking, and time management abilities.
- Demonstrated leadership qualities with the capacity to inspire and motivate a diverse team.
- Comprehensive knowledge of restaurant operations, service standards, and best practices.
- Proficiency in using POS systems and restaurant management software.
- Basic understanding of inventory management and cost control procedures.
- Ability to perform effectively in a fast-paced environment and manage stressful situations.
- Flexibility to work evenings, weekends, and holidays as required by business needs.
As a Restaurant General Manager, you will become a key leader in our fast-casual restaurant, guiding a talented team and maintaining the highest standards of quality and service. You will benefit from a supportive work environment that values work-life balance and professional growth. The role offers comprehensive health benefits, paid time off (PTO), employee discounts, and significant opportunities for career advancement. Working in Milwaukee provides access to a vibrant local community and a supportive network of hospitality professionals.
How to ApplyIf you are a detail-oriented, customer-focused professional with a genuine passion for hospitality and leadership, we encourage you to apply for the Restaurant General Manager (GM) position. We value your expertise and commitment to excellence and look forward to considering you for this vital role within our team.
As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Superior Talent Source has your consent to communicate via SMS text message moving forward.