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Restaurant General Manager
Location: Bismarck, ND
Job Type: FULL_TIME
Company: Superior Talent Source
Salary: 63k/year - 68k/year
Category: QSR - Quick Serve
Restaurant General Manager Job Overview
We are seeking an experienced and motivated Restaurant General Manager to oversee the daily operations of our quick-service restaurant brand. This full-time position plays a pivotal role in ensuring exceptional guest experiences, maintaining operational standards, and driving business growth. As a Restaurant General Manager, you will have the opportunity to develop a high-performing team, cultivate a positive workplace culture, and implement strategies that contribute to the continued success and expansion of our organization.
Key Responsibilities
- Leadership and Team Management: Provide effective leadership to all restaurant staff, establishing a collaborative and inclusive work environment. Inspire team members to perform at their best, foster a culture of respect and accountability, and support professional development through regular coaching and constructive feedback.
- Customer Experience: Ensure every customer receives outstanding service by consistently monitoring guest satisfaction and addressing concerns promptly. Maintain high quality standards in food preparation and presentation to enhance the dining experience.
- Operational Excellence: Oversee all aspects of restaurant operations, including inventory management, food safety, and cleanliness. Implement best practices to optimize workflow, uphold safety and sanitation protocols, and ensure compliance with company policies as well as local, state, and federal regulations.
- Financial Performance: Monitor and manage the restaurant's sales, expenses, and profitability. Analyze financial reports, establish revenue goals, and implement effective cost-control measures to achieve and exceed financial targets.
- Training and Development: Lead the onboarding and ongoing training of team members. Encourage continuous learning by promoting industry best practices and supporting team members in their professional growth.
- Culture and Values: Uphold the company’s mission and values by promoting a culture of honesty, motivation, and positivity. Serve as a role model for ethical behavior and community involvement.
- Adaptability: Thrive in a dynamic, fast-paced environment by effectively managing daily challenges and adapting to changing business needs with resilience and enthusiasm.
- Compliance: Ensure strict adherence to all health, safety, and sanitation standards, as well as compliance with relevant company and regulatory requirements.
- Benefits Administration: Coordinate employee benefits and ensure compliance with benefit-related policies and regulations.
Qualifications
- Minimum of 2 years prior experience as a general manager in the restaurant industry.
- Demonstrated leadership skills with the ability to motivate, train, and develop a diverse team.
- Strong customer service orientation and a passion for delivering exceptional dining experiences.
- Excellent communication and interpersonal skills for effective interaction with customers, staff, and management.
- Commitment to maintaining high standards of quality, cleanliness, and operational efficiency.
- Flexibility to work various shifts, including evenings and weekends, as required by the business.
- Valid driver’s license and reliable transportation for occasional off-site responsibilities.
- Dedication to ongoing professional development and staying current with industry trends.
Benefits
- Comprehensive medical, dental, and vision insurance
- Voluntary short-term and long-term disability insurance
- Company-paid life insurance coverage
- 401K contribution match
- Paid vacation and flexible scheduling
- Shift meals and employee discounts
- Voluntary benefit programs including critical illness, accident coverage, identity theft protection, and legal plan
- Employee assistance program for personal and professional support
- Participation in charitable initiatives through company-sponsored programs
Why Join Us?
As a Restaurant General Manager, you will play a key role in shaping the future of our growing organization. We are committed to fostering a supportive environment where you can achieve your career goals and make a positive impact in your community. If you are ready to take the next step in your career and lead a dedicated team in a fast-paced, rewarding setting, we invite you to apply for this full-time opportunity.
As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Superior Talent Source has your consent to communicate via SMS text message moving forward.