Release Manager
Location: Los Angeles, CA
Job Type: Contract
Company: IDR
Category: All Other
Job Description Apply Now
The role of Release Manager is central to ensuring the successful coordination and deployment of software releases for high-profile, live service products. As a Release Manager, you will play a pivotal role in planning, executing, and improving the release processes to support seamless, stable deployments and an outstanding end-user experience. This full-time position requires collaboration with engineering, operations, and product teams to deliver consistent results and drive process enhancements with a continuous delivery mindset. Working in Los Angeles, California offers a unique opportunity to join an innovative team in a thriving tech hub, contributing to impactful projects in a dynamic industry.
Release Manager - SummaryAs a Release Manager, you will be responsible for overseeing the release lifecycle, ensuring that all deployments are executed smoothly and in alignment with organizational objectives. This role requires strong cross-functional communication, exceptional organizational skills, and a focus on optimizing the software delivery pipeline. You will be tasked with monitoring release readiness, escalating risks, and ensuring documentation is up-to-date, all while supporting continuous improvement efforts across teams.
Duties & Responsibilities- Coordinate and execute software releases and deployments, aiming for a consistent, high-quality customer experience.
- Monitor day-to-day operations of the release pipeline, ensuring readiness and proactively identifying and escalating risks or issues as they arise.
- Collaborate with development, operations, and product management teams to keep release initiatives on track and within scope.
- Drive process and tooling enhancements to improve reliability, repeatability, and speed of software delivery.
- Maintain clear and thorough communication, including the creation and management of runbooks, status updates, and incident response procedures.
- Support troubleshooting efforts in production environments and assist teams in resolving deployment-related challenges.
- Document processes, identify process gaps and risks, and champion continuous improvement initiatives.
- Competitive compensation package designed to attract top talent in the industry.
- Comprehensive benefits including Medical, Vision, Dental, and more to support employee well-being.
- Opportunity to participate in an Employee Stock Ownership Program, fostering long-term growth and personal investment in the organization.
- Access to a Dedicated Engagement Manager committed to your success and career development.
- Recognition as part of a team with a proven track record, including multiple awards for excellence in staffing and client satisfaction.
- At least 2 years of experience in Release Management, Quality Assurance (QA), Live Operations, or similar roles within PC software or live service environments.
- Familiarity with Continuous Integration and Continuous Deployment (CI/CD) pipelines, and experience using tools such as Jenkins, Perforce, Git, Datadog, and JIRA.
- Working knowledge of release operations, including build and release coordination, and basic troubleshooting in live production environments.
- Exceptional written and verbal communication skills, with proven ability to coordinate activities across multiple teams and stakeholders.
- Demonstrated ability to follow established processes, proactively identify risks, document process gaps, and support ongoing process improvements.
- Detail-oriented and highly organized, with a keen eye for process optimization in fast-paced environments.
- Strong problem-solving skills, particularly in identifying and addressing issues during the release lifecycle.
- A collaborative team player who thrives in cross-functional settings and enjoys driving continuous improvement initiatives.
- Experience working with live service products and a solid understanding of the challenges inherent in maintaining high availability and stability.
- Commitment to delivering high-quality results while maintaining flexibility and adaptability to changing project needs.
- Join an industry-leading organization with over 25 years of proven expertise and a reputation for excellence in staffing and client partnership.
- Benefit from a supportive workplace culture that values professional growth, continuous learning, and employee engagement.
- Be part of a recognized company with a history of awards for both client and talent satisfaction, highlighting a strong commitment to workplace excellence.
- Los Angeles, California is known for its vibrant tech community, offering unique opportunities for professional networking and career advancement in the technology sector.
- Apply now by clicking the application button to take the next step in your career as a Release Manager and join a team dedicated to innovation and quality.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.