Receptionist
Location: Austin, TX
Job Type: fulltime
Company: JT Reisdorph - State Farm Agency
Salary: $45000.0 - $65000.0 per year
Category: Customer Service
Job Description Apply Now
The role of Receptionist is a critical front-line position responsible for ensuring seamless customer service experiences, maintaining high customer satisfaction, and supporting office operations. As a Receptionist, you will be the first point of contact for clients, greeting visitors and managing communications with professionalism and efficiency. This opportunity is ideal for individuals who thrive in dynamic environments, possess excellent interpersonal skills, and enjoy helping others. The Receptionist position offers a supportive workplace where you will have the chance to learn, grow, and develop valuable skills in customer service and office administration. If you are looking for a rewarding role that values your dedication and enthusiasm, consider applying for the Receptionist position today.
As a Receptionist, you will play a key role in ensuring that each client and visitor receives exceptional service from the moment they contact the office. You will manage incoming calls, direct inquiries, support administrative tasks, and help maintain an organized and efficient front office. The position is suited for individuals who are detail-oriented, can multitask effectively, and demonstrate a passion for delivering outstanding customer care. Working as a Receptionist provides an excellent opportunity to develop communication, problem-solving, and organizational skills in a professional setting.
This role does not require prior insurance experience, as full training will be provided for the right candidate. However, a willingness to obtain the necessary Property and Casualty insurance license prior to the start date is essential. Candidates who possess strong computer skills, a positive attitude, and the ability to adapt quickly will excel in this position. The Receptionist position is structured to offer employees a pathway to professional growth and development within the company.
Joining the team as a Receptionist in Austin, TX, you will benefit from a supportive and collaborative workplace culture. Austin is renowned for its vibrant community and diverse professional opportunities, making it an excellent place to take the next step in your career. The company offers competitive compensation, bonuses, 401(k) matching, flexible schedules, paid time off, and professional development resources to support your success.
Receptionist - Summary- Serve as the first point of contact for clients and visitors in the front office.
- Deliver outstanding customer service and ensure high satisfaction levels.
- Support daily office operations and assist with administrative tasks.
- Train to obtain Property and Casualty insurance license as required.
- Provide product and service information to clients, resolving inquiries with accuracy and efficiency.
- Manage all incoming calls with professionalism, redirecting as appropriate.
- Address customer complaints, offering timely solutions and following up to ensure resolution.
- Maintain accurate records of customer interactions and process customer accounts.
- File and organize documents to support office administration.
- Assist with outbound calls, appointment scheduling, and other related tasks as needed.
- Competitive salary with performance-based bonuses.
- 401(k) matching program to support your long-term financial goals.
- Flexible work schedule to promote work-life balance.
- Paid time off for rest and relaxation.
- Opportunities for professional development and career advancement.
- Willingness to obtain a Property and Casualty insurance license prior to employment.
- Strong phone handling skills and active listening abilities.
- Comfortable making outbound calls and following up with clients.
- Excellent verbal and written communication skills.
- Demonstrated ability to multitask, prioritize, and manage time effectively.
- Problem-solving aptitude with attention to detail.
- Proficiency with computers and office software applications.
- Outgoing and personable demeanor, comfortable engaging with diverse individuals.
- Genuine enthusiasm for helping customers and resolving issues.
- Patient, empathetic, and able to advocate for client needs.
- Enjoys working in a team environment and supporting colleagues.
- Willing to learn and adapt to new challenges.
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
- Employees of State Farm agents must successfully complete any applicable licensing requirements and training programs.
- State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
If you are motivated, dedicated, and ready to take the next step in your career, we encourage you to apply for the Receptionist position by clicking the job application button. Join our team and contribute to a positive office environment while building valuable professional skills.