Receptionist
Location: Austin, TX
Job Type: fulltime
Company: JT Reisdorph - State Farm Agency
Salary: $45000.0 - $65000.0 per year
Category: Customer Service
Job Description Apply Now
The Receptionist plays a crucial role in ensuring the smooth operation of the front office at JT Reisdorph - State Farm Agency in Austin, TX. As a Receptionist, you will be the first point of contact for clients and visitors, setting the tone for exceptional customer service and professionalism. This full-time position offers an excellent opportunity for individuals seeking to develop their administrative and customer relations skills within the insurance industry. No prior insurance experience is required, as comprehensive training will be provided to candidates who demonstrate the right attitude, enthusiasm, and willingness to learn.
Working as a Receptionist at JT Reisdorph - State Farm Agency in Austin, TX, means joining a supportive team that values integrity, efficiency, and a passion for helping others. The agency is committed to maintaining high customer satisfaction by responding efficiently to inquiries, resolving issues, and ensuring a welcoming environment for every customer. The ideal candidate for the Receptionist role is personable, outgoing, and thrives in a dynamic office setting where multitasking and teamwork are essential to success.
As a Receptionist, you will handle a wide range of administrative and customer service responsibilities. Your primary focus will be to provide accurate information about products and services, address customer concerns, and ensure timely follow-ups. Managing incoming calls, maintaining organized records, and supporting both the team and customers will be integral parts of your daily routine. This role is perfect for someone who enjoys engaging with people, possesses strong communication skills, and is eager to be part of a mission-driven workplace in Austin, TX.
JT Reisdorph - State Farm Agency offers competitive compensation, a comprehensive benefits package, and opportunities for professional growth. As a Receptionist, you will have access to ongoing development resources and support while working in a positive and collaborative environment. The agency fosters a culture of respect, diversity, and inclusion, and welcomes individuals from all backgrounds to apply for this full-time opportunity in Austin, TX.
If you are motivated, detail-oriented, and ready to contribute to the success of a leading insurance agency, apply today for the Receptionist position at JT Reisdorph - State Farm Agency. Take the next step in your career by clicking the job application button and joining a team that prioritizes customer care and professional development in the vibrant community of Austin, TX.
Receptionist - Summary- Serve as the first point of contact for clients and visitors at JT Reisdorph - State Farm Agency in Austin, TX.
- Provide outstanding customer service in a dynamic front office environment.
- Support administrative and customer relations functions for the agency.
- No prior insurance experience required; full training provided.
- Deliver accurate product and service information to clients and resolve customer issues efficiently.
- Manage incoming calls, handle inquiries, and direct calls to appropriate team members.
- Address customer complaints, provide timely solutions, and ensure follow-up for resolution.
- Maintain detailed records of customer interactions, process customer accounts, and manage office documentation.
- Collaborate closely with team members to maintain a high standard of service and support.
- Assist with additional front office tasks as needed to ensure office efficiency.
- Competitive salary with performance-based bonuses.
- 401(k) matching for retirement planning.
- Flexible work schedule to support work-life balance.
- Paid time off for personal and vacation needs.
- Professional development assistance for career growth.
- Willingness to obtain Property and Casualty insurance license before starting employment.
- Strong phone contact handling and active listening skills.
- Comfortable making outbound calls to clients and prospects.
- Genuine enthusiasm for helping customers and providing solutions.
- Excellent communication and presentation abilities.
- Strong problem-solving skills and ability to multi-task, prioritize, and manage time effectively.
- Ability to empathize with clients and advocate for their needs when necessary.
- Outgoing and personable with a positive attitude.
- Enjoys working in a team-oriented environment.
- Demonstrates adaptability and eagerness to learn new skills.
- Consistently maintains professionalism and integrity in all interactions.
- Thrives in a fast-paced office setting and is comfortable with technology.
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
- Employment is contingent upon successful completion of any required licensing and training programs.
- All State Farm agents are independent contractors who hire and manage their own team members. Employees of State Farm agents are not employees of State Farm.
- JT Reisdorph - State Farm Agency is committed to providing an inclusive, diverse, and respectful workplace environment in Austin, TX.
If you are ready to launch your career as a Receptionist and become an integral part of a leading insurance agency, click the job application button to submit your resume today. Join the JT Reisdorph - State Farm Agency team and make a positive impact in Austin, TX.