Receptionist
Location: DAVIE, FL
Job Type: fulltime
Company: Peggy Waite - State Farm Agency
Salary: $28000.0 - $40000.0 per year
Category: Customer Service
Job Description Apply Now
The role of Receptionist is essential to the daily operations and customer service experience within an insurance agency environment. This position serves as the first point of contact for clients and visitors, ensuring that each interaction is handled professionally and efficiently. The Receptionist is responsible for providing administrative and office support while delivering high-quality customer service. This position offers the opportunity for professional growth, comprehensive benefits, and valuable experience in the insurance industry.
As a Receptionist, you will play a key role in supporting the agency's mission by fostering positive relationships with clients and maintaining effective office workflows. Whether you are new to the insurance industry or bring prior experience, your contributions will help drive the agency's success and ensure a welcoming environment for all.
Joining the agency as a Receptionist means working with a team that values collaboration, integrity, and a commitment to client satisfaction. The agency fosters a positive atmosphere where employees can thrive, and advancement is supported through ongoing training and educational opportunities. By starting in this important customer-facing role, you can set the foundation for a long-term and fulfilling career, with possibilities for increased responsibility and income as you develop new skills and achieve additional licenses.
The position of Receptionist requires a high level of professionalism, strong communication abilities, and a dedication to delivering an excellent client experience. You will engage with clients both in person and over the phone, managing inquiries, scheduling appointments, and handling administrative tasks that keep the office running smoothly. With an emphasis on accuracy and efficiency, the Receptionist also ensures that client information is up to date and that all communications reflect the agency's standards for quality service.
Those applying for the Receptionist position can expect a comprehensive benefits package, including competitive compensation, paid time off, paid holidays, retirement plans, and health and life insurance group benefits. The agency invests in its employees by providing the support, resources, and opportunities necessary for career growth and advancement within the organization.
The agency is proud to maintain a diverse and inclusive workplace, encouraging applicants from all backgrounds to apply. If you are motivated to succeed and dedicated to providing outstanding customer service, the Receptionist position is a great opportunity to join a team-oriented environment where your skills and contributions will be valued and rewarded. Take the next step in your career by applying for the Receptionist role and become a part of a dynamic, client-focused agency team.
Receptionist - Summary- Serves as the primary point of contact for clients and visitors, creating a welcoming and professional impression.
- Supports daily office operations and administrative processes.
- Provides high-quality customer service by addressing client needs and managing inquiries.
- Offers opportunities for growth, training, and advancement within the agency.
- Answer and direct incoming phone calls, fielding inquiries and providing accurate information to clients and potential clients.
- Perform administrative and office support tasks, including filing paperwork, scheduling appointments, and managing office communications.
- Process incoming and outgoing mail, ensuring timely and accurate delivery of correspondence.
- Update policyholder contact information, maintaining the integrity and confidentiality of client records.
- Assist with taking payments and light customer service tasks as needed.
- Utilize software tools to manage office processes and conduct internet research as required.
- Print, fax, or send proof of insurance to clients in a timely manner.
- Competitive base salary plus performance-based bonuses.
- PTO including personal/vacation days and paid holidays.
- 401(k) retirement plan with company participation.
- Group life and health insurance benefits.
- Opportunities for valuable industry experience and long-term career advancement.
- Bilingual skills (English/Spanish) are a plus, but not required.
- Dependable with a consistent record of providing excellent customer service.
- Strong written, verbal, and listening communication abilities.
- Ability to work full shifts without distractions from personal devices.
- Reliable transportation to and from the office is required.
- Applicants must have a clean background; background check will be performed.
- Positive, self-motivated, and eager to learn and grow within the agency.
- Strong attention to detail and organizational skills.
- Ability to adapt quickly to new tasks and responsibilities.
- Enjoys working as part of a supportive and collaborative team.
- Demonstrates a strong work ethic and a commitment to helping others.
- This position is with an independent contractor agent for a major insurance provider and not directly with the insurance company.
- Employees must complete any applicable licensing and training as required by the agency.
- The agency values teamwork, employee development, and a positive working environment.
- Equal Opportunity Employer: Applications are encouraged from all qualified individuals regardless of background or experience level.
If you are ready to take the next step in your administrative or customer service career and thrive in a professional agency setting, we invite you to apply for the Receptionist position today by clicking the job application button. Join a team that values your contributions and offers real potential for personal and professional growth.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
We are an Equal Opportunity Employer and encourage applications from individuals of all backgrounds and experience levels.