Receptionist
Location: HAINES CITY, FL
Job Type: fulltime
Company: DBA State Farm Insurance
Salary: $31200.0 - $36000.0 per year
Category: Customer Service
Job Description Apply Now
The role of Receptionist is essential to ensuring the smooth operation and exceptional customer experience at Teresa Connell, DBA State Farm Insurance. As a leading insurance agency, we pride ourselves on delivering outstanding service to our clients, and the receptionist serves as the first point of contact for both new and returning customers. This position is well-suited for individuals who are organized, detail-oriented, and motivated to learn and grow within the insurance industry. By joining our team, you will play a pivotal role in supporting administrative functions, facilitating effective communication, and maintaining an efficient, welcoming office environment.
As a Receptionist, you will be responsible for greeting clients in person and over the phone, ensuring that each interaction is positive and professional. You will manage appointment scheduling, oversee office communication channels, and assist with the maintenance of customer records. The role also involves providing support to our insurance team by assisting with administrative projects and engaging with both existing and prospective customers to identify their needs and offer appropriate insurance solutions. This is an excellent opportunity for individuals who are looking to build a career in the insurance sector and are eager to contribute to a collaborative and high-performing team.
Our company values individuals who are proactive, adaptable, and committed to delivering superior customer service. The Receptionist position requires excellent communication skills, the ability to multitask, and a strong sense of professionalism. Familiarity with basic computer applications, such as Microsoft Office and CRM systems, is important, as is the willingness to obtain necessary licenses associated with the insurance industry. In addition to handling day-to-day administrative tasks, the receptionist will also be encouraged to contribute ideas for process improvements and support the overall mission of our agency.
Working as a Receptionist at Teresa Connell, DBA State Farm Insurance offers a unique opportunity to work in a supportive environment where your contributions are valued and your professional growth is encouraged. You will have the chance to develop new skills, expand your knowledge of the insurance industry, and be part of a team that is dedicated to making a difference for our clients. If you are ready to take the next step in your career and are looking for a role where you can make a positive impact every day, we encourage you to apply today by clicking the job application button.
Receptionist - Summary- First point of contact for clients and visitors in person and over the phone
- Essential administrative support role within a leading insurance agency
- Facilitates communication and contributes to a positive office environment
- Opportunities for learning, growth, and professional development
- Greet customers warmly, both in person and by phone, and direct them to the appropriate team members
- Manage appointment scheduling and coordinate office communications
- Assist with handling incoming inquiries and maintaining accurate customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to discuss insurance options
- Provide excellent customer service and follow up on customer needs
- Support the team with various administrative tasks and special projects
- Competitive salary structure commensurate with experience
- Comprehensive benefits package available
- Opportunities for professional development and advancement within the agency
- Previous experience in a receptionist or customer service role is preferred
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Comfortable engaging in sales conversations with customers
- Basic computer proficiency, including Microsoft Office and CRM systems
- Willingness to acquire relevant licenses as needed for the insurance industry
- Highly organized and detail-oriented
- Friendly, approachable, and professional demeanor
- Motivated to learn and grow within the insurance industry
- Enjoys working in a collaborative team environment
- Adaptable and proactive in supporting office operations
- Teresa Connell, DBA State Farm Insurance is committed to creating an inclusive workplace
- We encourage applicants from diverse backgrounds to apply
- We are an Equal Opportunity Employer (EEO)
- To be considered for the Receptionist position, please apply by clicking the job application button