Receptionist
Location: VIRGINIA BEACH, VA
Job Type: fulltime
Company: Lee Hudson - State Farm Agency
Salary: $35000.0 - $45000.0 per year
Category: Insurance
Job Description Apply Now
The role of Receptionist is a crucial position within the insurance industry, serving as the first point of contact for clients and visitors. This role is ideal for individuals who value organization, attention to detail, and enjoy supporting a dynamic team environment. As a Receptionist, you will be an integral part of facilitating seamless office operations, ensuring every client and visitor receives a warm and efficient welcome. Working as a Receptionist in the insurance sector offers opportunities for personal growth, skill development, and meaningful contributions to a mission-driven organization dedicated to exceptional customer service.
Joining a reputable independent insurance agency, you will have access to a supportive workplace culture that fosters continuous learning and professional advancement. The Receptionist position is designed for those who are not only comfortable managing administrative duties but are also enthusiastic about engaging with customers and representing the organization’s core values of service and reliability. As a Receptionist, you will help create a positive atmosphere, maintain efficient office processes, and uphold high standards of customer interaction. This role is foundational to ensuring clients’ needs are met promptly, contributing to the agency’s success and reputation.
In addition to providing administrative support and customer care, the Receptionist will have the unique opportunity to observe and learn about the insurance industry, gaining valuable experience that can lead to future career progression within the field. The organization’s commitment to employee growth is reflected in the comprehensive training and development opportunities available. The agency also emphasizes work-life balance, offering a competitive compensation package, robust benefits, and a collaborative team environment where every member's contribution is valued. If you are motivated, organized, and eager to be part of a customer-focused insurance agency, consider applying for the Receptionist role and take the next step in your professional journey.
Receptionist - Summary- Serve as the first point of contact for all visitors and clients at the insurance agency.
- Support daily office operations and assist team members with administrative tasks.
- Contribute to a positive and efficient work environment through strong customer service and organizational skills.
- Opportunity to learn about the insurance industry and advance within the organization.
- Greet clients and visitors warmly in person and over the phone, ensuring a professional and positive first impression at all times.
- Direct clients and inquiries to appropriate team members, facilitating smooth office communication.
- Manage and schedule appointments, maintain office calendars, and coordinate meeting logistics as needed.
- Assist with handling incoming inquiries, responding to questions, and providing accurate information about products and services.
- Maintain up-to-date customer records and ensure the confidentiality of client information.
- Engage with prospective and existing clients, identifying opportunities to offer relevant insurance options in accordance with agency guidelines.
- Provide excellent customer service, following up on client needs and resolving issues or concerns promptly and professionally.
- Support the team with various administrative projects, including filing, data entry, and office organization.
- Collaborate with team members to ensure a cohesive and productive office environment.
- Competitive annual salary within the insurance industry.
- 401(k) matching to support your long-term financial goals.
- Comprehensive health insurance, including dental and vision coverage.
- Paid parental leave and paid time off to support work-life balance.
- Performance-based bonuses recognizing your contributions to team success.
- Flexible schedule to accommodate your personal and professional needs.
- Opportunities for advancement and ongoing training and development to foster your career growth.
- Previous experience in a receptionist or customer service role is preferred.
- Strong communication and interpersonal skills, with the ability to interact effectively with clients and colleagues.
- Exceptional organizational abilities and multitasking skills, ensuring efficient office operations.
- Comfortable engaging in sales conversations and discussing insurance options when appropriate.
- Basic computer literacy, including proficiency with Microsoft Office Suite and customer relationship management (CRM) systems.
- Demonstrated attention to detail and commitment to maintaining confidentiality of sensitive information.
- Highly organized and detail-oriented, able to prioritize tasks and manage time effectively.
- Friendly, professional, and welcoming demeanor with a passion for helping others.
- Proactive team player, eager to support colleagues and contribute to a collaborative environment.
- Interested in learning more about the insurance industry and pursuing professional growth.
- Demonstrates a strong work ethic, reliability, and a commitment to upholding company values.
- Excellent problem-solving skills and adaptability in a fast-paced office setting.
- This position is with an independent contractor agent for a major insurance provider and not directly with the insurance company.
- Employment is contingent upon successful completion of any applicable licensing requirements and training programs.
- Independent contractor agents are responsible for hiring their own employees; employees are not direct employees of the insurance company.
- The agency is committed to creating an inclusive and diverse workplace environment and is an equal opportunity employer.
- If you are motivated to succeed and can envision yourself thriving in this role, click the application button to submit your resume and begin your path toward a rewarding career as a Receptionist.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.