Receptionist
Location: CAMAS, WA
Job Type: fulltime
Company: Wade Au - State Farm Agency
Salary: $20.0 - $27.0 per hour
Category: Customer Service
Job Description Apply Now
Are you searching for a dynamic opportunity as a Receptionist? This full-time Receptionist position is designed for individuals who are organized, personable, and ready to act as the face of an insurance agency. Receptionists play a vital role in ensuring smooth office operations, providing top-tier customer service, and supporting administrative functions. If you have strong communication skills and a passion for helping others, this Receptionist role offers an excellent opportunity to launch or further your administrative support career in the insurance industry.
As a Receptionist, you will be the first point of contact for clients and visitors, making a positive and lasting impression. Your responsibilities will include a wide range of administrative and customer service tasks, such as answering and directing phone calls, greeting and assisting visitors, managing schedules, organizing documentation, and supporting the daily functions of the office. The Receptionist is also responsible for maintaining a welcoming environment, ensuring that policyholders and potential clients receive attentive and professional service at every interaction.
This Receptionist position does not require prior insurance experience; comprehensive training will be provided for the right candidate with the appropriate skill set. The ideal Receptionist is dependable, detail-oriented, and capable of working independently as well as collaboratively within a team-oriented environment. Bilingual abilities, such as English/Mandarin or English/Spanish, are highly valued and can enhance your ability to connect with a diverse client base.
Receptionists are entrusted with a variety of tasks that are essential to the success of the office. Administrative duties include filing paperwork, appointment scheduling, managing incoming and outgoing calls, handling mail, mailing billings, dispensing brochures, updating client contact information, and processing proof of insurance requests. Mastery of office software, internet research, and excellent written and verbal communication skills are crucial for success in this role.
This position offers competitive hourly pay, potential for bonuses, and a comprehensive benefits package that includes paid time off, retirement plan options, and health allowance after the first year of employment. Receptionists will also gain valuable experience and have opportunities for professional growth and advancement within the agency.
If you are motivated to succeed, eager to support both clients and team members, and ready to develop your skills in a fast-paced environment, we encourage you to apply for the Receptionist position today. Working in this role offers a rewarding experience, especially for those who thrive in a collaborative, client-focused environment. Take the next step in your administrative career and join a team dedicated to providing outstanding service every day.
Receptionist - Summary- Full-time administrative support position in an insurance agency
- First point of contact for clients, visitors, and team members
- Comprehensive training provided for candidates without prior insurance experience
- Opportunities for professional development and career growth
- Answer and direct incoming phone calls to appropriate staff members
- Greet and assist visitors in a professional manner
- Schedule appointments and manage the office calendar
- File documents and maintain organized records
- Process incoming and outgoing mail; mail billings as required
- Dispense brochures and other informational materials to clients
- Update and maintain policyholder contact information
- Print, fax, or electronically send proof of insurance documentation
- Support additional office tasks as needed to ensure efficient operations
- Competitive hourly wage with potential for performance-based bonuses
- Retirement plan available after the first year of employment
- Paid time off for personal days and holidays
- Health allowance offered after the first year
- On-the-job training and valuable administrative experience
- Potential for advancement within the agency
- Bilingual English/Mandarin or English/Spanish skills preferred
- Demonstrated dependability and a track record of providing excellent customer service
- Strong communication skills: written, verbal, and active listening
- Ability to work 8-hour shifts without personal cell phone use (except for emergencies)
- Reliable transportation to and from the workplace
- Ability to pass a background check (clean criminal record required)
- Willingness and ability to obtain Property and Casualty license
- Willingness and ability to obtain Life and Health license
- Professional and friendly demeanor with a customer-first attitude
- Quick learner who is open to ongoing training and development
- Organized, detail-oriented, and able to multitask effectively
- Comfortable using office software and technology
- Flexible and adaptable to changing priorities in a busy office setting
- Motivated to build a lasting administrative career within the insurance industry
- This position is with an independent contractor insurance agent, not directly with the insurance company
- Completion of any required licensing and training programs is necessary for employment
- Employees of independent agents are not employees of the parent insurance company
- Equal Opportunity Employer: applications from all backgrounds and experience levels are encouraged
If you are ready to step into a rewarding administrative role as a Receptionist, apply now by clicking the job application button and take the next step in your career journey!