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Receptionist
Location: BURLESON, TX
Job Type: fulltime
Company: Scott Custead - State Farm Agency
Salary: $30000.0 - $40000.0 per year
Category: Administrative
Are you seeking an opportunity to start your administrative career in a dynamic and welcoming environment? We are currently hiring for the position of Receptionist, where you will play a pivotal role as the first point of contact for clients and visitors. This full-time position offers a chance to work in a professional office setting, providing essential support to both clients and team members. As a Receptionist, you will be entrusted with ensuring that every client interaction is handled with care, professionalism, and efficiency, contributing significantly to the overall customer satisfaction and smooth operation of the office.
Working as a Receptionist provides valuable experience in customer service, office administration, and team collaboration. You will be responsible for managing incoming calls, responding to customer inquiries, and maintaining accurate records, all while upholding the highest standards of service. The role is ideal for individuals who possess strong communication skills, are naturally outgoing, and have a genuine desire to assist others.
In this Receptionist role, you will receive comprehensive training to support your growth and success. While prior experience in insurance is not required, a willingness to obtain a Property and Casualty insurance license is essential for long-term career development. You will work alongside a supportive team that values your contributions, embraces diversity, and encourages professional advancement.
Our office environment is designed to foster personal and professional growth. You will benefit from a supportive leadership team and opportunities for advancement. As a Receptionist, you will also receive a competitive compensation package, including base pay with potential bonuses, paid time off, and other valuable benefits. This role is an excellent starting point for anyone looking to build a rewarding career in office administration and customer service.
If you are motivated, adaptable, and dedicated to providing excellent service, we invite you to apply for the Receptionist position. Click the job application button to take the next step toward joining our team and making a positive impact every day.
Receptionist - Summary
- Serve as the first point of contact for clients and visitors, representing the office with professionalism and courtesy.
- Provide information about products and services, and support clients with their inquiries.
- Receive comprehensive training with opportunities for career growth.
- Full-time position with opportunities for advancement and professional development.
Duties & Responsibilities
- Manage incoming calls, ensuring prompt and courteous responses to all inquiries.
- Provide detailed information about products and services, delivering accurate and helpful solutions to clients.
- Efficiently handle customer complaints and resolve issues within established timeframes.
- Maintain thorough and accurate records of customer interactions, process customer accounts, and manage office documentation.
- Support daily administrative operations to ensure the smooth functioning of the office environment.
- Collaborate with team members to address client needs and contribute to a positive workplace culture.
Salary & Benefits
- Competitive base pay, with additional opportunities for commissions and bonuses based on performance.
- PTO (paid time off), including vacation and personal/sick days.
- Valuable hands-on experience in customer service and office administration.
- Opportunities for career advancement and professional growth within the office.
Qualifications & Requirements
- Willingness to obtain a Property and Casualty insurance license (training and support provided).
- Strong phone and customer service skills, with an emphasis on active listening and clear communication.
- Ability to handle multiple tasks efficiently and prioritize workload.
- Comfortable making outbound calls and engaging with clients in a professional manner.
- Excellent problem-solving abilities and attention to detail.
- Computer literacy and proficiency with office software systems.
Ideal Candidate Snapshot
- Outgoing and personable, with a friendly and approachable demeanor.
- Genuinely motivated to help clients and provide outstanding service.
- Patient, empathetic, and articulate communicator.
- Enjoys working in a team-oriented environment and contributing to shared goals.
- Adaptable, resilient, and eager to learn new skills.
Other Relevant Information
- This position is with an independent contractor agent and not with the main insurance company.
- Employment is contingent upon successful completion of applicable licensing and training requirements.
- Employees are hired directly by the independent contractor agent and are not employees of the parent insurance company.
- The office is committed to fostering a diverse and inclusive workplace environment.
- Apply today by clicking the job application button to start your journey as a Receptionist and make a meaningful impact in a professional office setting.