Receptionist
Location: ATHENS, TN
Job Type: parttime
Company: Bruce Patteson - State Farm Agency
Salary: $15.0 - $17.0 per hour
Category: Insurance
Job Description Apply Now
The Receptionist position offers an excellent opportunity for individuals seeking to build a career in a dynamic office setting within the insurance industry. As a Receptionist, you will play a pivotal role in the daily operations of a busy insurance office, serving as the first point of contact for clients and visitors. This full-time or part-time role provides a professional environment where customer service, organization, and communication skills are highly valued and rewarded. In this position, you will be responsible for managing front desk activities, supporting administrative functions, and ensuring that clients receive a welcoming and efficient experience from the moment they enter the office or call for assistance.
Working as a Receptionist in an insurance office is ideal for individuals who enjoy interacting with people, thrive in a fast-paced environment, and possess strong multitasking abilities. You will gain hands-on experience in customer service, office administration, and learn about the insurance industry. As you support clients and team members, you will be instrumental in maintaining the positive reputation of the agency and ensuring smooth day-to-day operations.
Receptionists are essential to the professional atmosphere of an insurance office. Your responsibilities will include answering and directing incoming phone calls, greeting and assisting walk-in clients, and handling routine customer service inquiries. You will also assist with client billing, payment processing, scheduling appointments, and maintaining the office calendar. It is important to be detail-oriented and able to manage multiple tasks at once, as the role requires balancing administrative duties with a high level of client interaction. Additionally, you will provide general office support, help organize documents, and contribute to a collaborative team environment.
This Receptionist opportunity is perfect for individuals who are friendly, dependable, and eager to learn. Previous experience in office administration or customer service is a plus, but training will be provided for the right candidate. The ability to communicate clearly, use basic computer programs, and maintain professionalism under pressure are all crucial attributes for success in this position. Obtaining or holding a Property and Casualty insurance license is a requirement, and prior insurance experience is beneficial but not mandatory.
If you are looking for a stable position that offers flexibility, skill development, and the chance to be part of a supportive office team, consider applying for the Receptionist role. This position is with an independent contractor agent for a major insurance brand, ensuring a high level of professionalism and providing valuable industry experience. The agency supports equal opportunity employment and encourages applicants from all backgrounds to apply. Take the next step in your career by clicking the application button and joining a workplace that values dedication, reliability, and customer service excellence.
Receptionist - Summary- Serve as the first point of contact for clients and visitors in a busy insurance office
- Support daily administrative and customer service functions
- Participate in a professional, team-oriented environment
- Opportunity to gain experience within the insurance industry
- Answer and direct incoming phone calls in a professional manner
- Greet and assist walk-in clients promptly and courteously
- Handle basic customer service inquiries and route insurance-related questions appropriately
- Assist with client billing, payment processing, and account inquiries
- Schedule appointments and maintain calendar organization for the office
- Assist with general office support and administrative tasks, including data entry and filing
- Help maintain a positive and professional office atmosphere
- Competitive hourly compensation
- Stable schedule with the possibility of additional hours during peak periods
- Professional, supportive work environment
- Training provided for candidates new to the industry
- Opportunity for skill development and career growth
- Strong communication and phone skills are essential
- Excellent organizational and multitasking abilities
- Basic computer proficiency, including email, data entry, and scheduling systems
- Prior office or customer service experience preferred, but not required
- Insurance experience is a plus
- Must have or be willing to obtain a Property and Casualty insurance license
- Friendly, professional, and reliable demeanor
- Ability to provide excellent customer service in a fast-paced setting
- Comfortable with multitasking and shifting priorities as needed
- Willingness to learn and adapt to new tasks
- Team player who contributes to a positive office culture
- This position is with an independent contractor agent for a major insurance company, not the company itself
- Successful completion of any applicable licensing requirements and training programs is required
- Equal Opportunity Employer – applications encouraged from individuals of all backgrounds and experience levels
- For those located in Athens, TN, this role offers the benefit of working in a vibrant and welcoming community
If you are ready to take on a key role in a growing insurance office and develop your administrative and customer service skills, apply now by clicking the job application button. Join a team where your contributions are valued and your career can flourish.