Receptionist
Location: WESTERVILLE, OH
Job Type: fulltime
Company: Billy Tecklenburg - State Farm Agency
Salary: $40000.0 - $45000.0 per year
Category: Customer Service
Job Description Apply Now
Are you interested in starting a new career as a Receptionist in a professional insurance office environment? Join a dedicated team where you will play a vital role in ensuring smooth daily operations and delivering excellent customer service. As a Receptionist, you will be the first point of contact for clients, handling inquiries and administrative tasks with professionalism and enthusiasm. This full-time opportunity offers comprehensive training, making it an excellent choice for candidates eager to launch or grow their careers without prior insurance experience.
Working as a Receptionist in Westerville, OH, you will represent the agency’s commitment to service excellence. Your ability to greet clients, handle incoming calls, and maintain organized records will directly impact the customer experience and satisfaction levels. The agency values team members who are approachable, have a positive attitude, and enjoy helping others. This role is ideal for individuals who thrive in dynamic settings, are skilled at multitasking, and value contributing to a supportive office culture.
As the Receptionist, you will manage a variety of crucial office tasks. You will answer and direct incoming telephone calls, assist with customer inquiries, and ensure all client interactions are handled efficiently and courteously. Your role will also involve processing account documentation, maintaining accurate records, and supporting the team to resolve customer concerns promptly. The agency provides ongoing training to ensure you develop the skills necessary for success and offers career advancement opportunities within the field.
You will benefit from a competitive base salary, paid time off, and a robust benefits package, including health, dental, and vision insurance. Additional perks such as a 401(k) with a company match, group life insurance, disability coverage, and office amenities contribute to a rewarding work environment. The agency fosters a collaborative workplace culture with regular team-building activities and company outings.
If you are motivated, customer-focused, and ready to make a difference in a thriving insurance office, we encourage you to apply for the Receptionist position in Westerville, OH. Take the next step in your career and join a team where your contributions will be valued and your professional growth supported. Click the application button to submit your resume and begin your journey as a key member of this outstanding team.
Receptionist - Summary- Serve as the primary point of contact for clients and visitors
- Manage incoming calls and direct them appropriately
- Support office operations and maintain customer satisfaction
- Work in a professional insurance agency environment
- Full-time position
- Located in Westerville, OH
- Manage all incoming calls and route as needed for efficient service
- Respond to customer inquiries and provide appropriate solutions or alternatives
- Follow up with clients to ensure satisfactory resolution of concerns
- Maintain and update customer records and process account documentation
- File and organize documents for easy access and compliance
- Contribute to a positive office atmosphere and support team members as required
- Competitive base salary
- Paid time off, including vacation and personal/sick days
- 401(k) retirement plan with employer match
- Health, dental, and vision insurance
- Short-term and long-term disability insurance
- Group life insurance
- Complimentary office snacks and drinks
- Company-sponsored outings and culture-building activities
- No prior insurance experience required; training provided
- Strong computer and organizational skills
- Excellent verbal and written communication abilities
- Ability to multitask, prioritize, and manage time effectively in a busy environment
- Professional and friendly attitude with a genuine passion for customer service
- Comfortable handling inbound calls and interacting with diverse clients
- Active listening and problem-solving skills
- Ability to work independently and as part of a team
- Outgoing and personable, eager to engage with clients and colleagues
- High energy, adaptable, and able to maintain composure under pressure
- Empathetic communicator, able to advocate for client needs
- Detail-oriented, reliable, and committed to upholding agency standards
- Excited about contributing to a positive office culture and team success
- This position is with an independent contractor agent, not directly with the insurance company
- Successful completion of training and applicable licensing requirements is mandatory
- Employees are employed by the independent agency, not the national insurance company
- The agency is committed to providing equal employment opportunities (EEO) and fostering a diverse and inclusive workplace
- Applicants are encouraged to apply by clicking the job application button to be considered for this exciting opportunity