Receptionist
Location: RENTON, WA
Job Type: fulltime
Company: Areesa Bourdon - State Farm Agency
Salary: $25.0 - $25.0 per hour
Category: Customer Service
Job Description Apply Now
Are you ready to become a key part of a thriving office environment and deliver exceptional customer service every day? We are seeking a dedicated Receptionist to join our team in Renton, WA. This is a full-time opportunity for individuals eager to make a positive impact in an office setting, where customer satisfaction and professionalism are highly valued. As a Receptionist, you will be the first point of contact for clients, ensuring that every interaction is positive, efficient, and reflective of our commitment to excellence.
This Receptionist position is ideal for individuals who possess outstanding communication skills, a friendly demeanor, and a willingness to learn new skills. You do not need prior insurance experience; comprehensive training will be provided for the right candidate who demonstrates a strong work ethic and a desire to help others. This role is well-suited to those who thrive in a fast-paced environment, enjoy multitasking, and are passionate about delivering high-quality service to every customer.
As the face of our organization, the Receptionist will handle a variety of customer interactions, both in person and over the phone. You will be responsible for managing inquiries, addressing customer concerns, and providing information about our products and services. Your ability to remain calm under pressure, resolve issues efficiently, and maintain accurate records will be crucial in ensuring smooth office operations and high customer satisfaction. The Receptionist position offers valuable professional experience and opportunities for career advancement within our office.
Located in Renton, WA, our office provides a collaborative and supportive work environment, where team members are encouraged to grow their skills and pursue advancement. Working in this vibrant community offers employees a great quality of life, with access to a diverse and dynamic local area. As a Receptionist, you will enjoy a comprehensive benefits package, including paid time off, federal holidays, and medical, dental, and vision coverage.
We value diversity and promote an inclusive workplace where everyone’s contributions are appreciated. If you are motivated to succeed, have excellent organizational abilities, and can see yourself thriving in a Receptionist role, we encourage you to apply today by clicking the job application button. Take the next step in your career and join a team that values your dedication and commitment to outstanding customer service!
Receptionist - Summary- Serve as the initial point of contact for clients and visitors in the office
- Manage incoming calls and direct them appropriately
- Respond efficiently to customer inquiries and maintain high satisfaction levels
- Support daily office operations and ensure a welcoming environment
- Receive comprehensive training upon hire; no prior insurance experience required
- Provide accurate information about products and services to clients and customers
- Resolve customer issues and follow up to ensure complete satisfaction
- Maintain records of customer interactions, process customer accounts, and file necessary documents
- Handle and appropriately escalate customer complaints as needed
- Make outbound calls to customers as part of service and support initiatives
- Collaborate with team members to ensure a cohesive and efficient office environment
- Assist with general administrative tasks as assigned
- Hourly pay with opportunities for performance-based bonuses
- Paid time off, including vacation and personal/sick days
- Paid federal holidays
- Comprehensive medical, dental, and vision insurance
- Valuable on-the-job experience with opportunities for career growth and advancement
- Willingness to obtain a Property and Casualty insurance license (training provided)
- Strong computer skills and ability to multitask in a fast-paced environment
- Excellent verbal and written communication skills
- Active listening skills and ability to handle phone interactions professionally
- Comfortable making outbound calls and engaging with customers
- Patience, empathy, and a passion for helping others
- Strong problem-solving ability and attention to detail
- Bilingual English/Spanish skills are a plus
- Outgoing and personable, with a genuine interest in assisting customers
- Professional demeanor and ability to work well with peers
- Quick learner who is adaptable and eager to develop new skills
- Proactive in identifying and resolving customer issues
- Strong organizational and time management skills
- This position is offered by an independent contractor agent for State Farm and not directly with State Farm Insurance Companies
- Employment is contingent upon successful completion of any applicable licensing requirements and training programs
- All employees are hired and managed by the independent agent’s office
- We are committed to providing equal employment opportunities and fostering a welcoming, diverse workplace
If you are ready to launch your career as a Receptionist in Renton, WA, and are excited about joining a supportive, growth-oriented team, please apply now by clicking the job application button. We look forward to reviewing your application and potentially welcoming you to our team!