Receptionist
Location: EL SEGUNDO, CA
Job Type: fulltime
Company: Brandon Foster - State Farm Agency
Salary: $20.0 - $25.0 per hour
Category: Administrative
Job Description Apply Now
The Receptionist position at Brandon Foster - State Farm Agency offers an exciting opportunity for individuals eager to build a rewarding career in customer service and office administration. This full-time role is located in El Segundo, CA, and it is specifically designed for candidates who are motivated to deliver outstanding customer experiences and support daily office operations. As a Receptionist, you will be the first point of contact for clients, providing essential service and ensuring the smooth functioning of the front office.
If you thrive in a dynamic, fast-paced environment and enjoy helping others, this Receptionist opportunity in El Segundo, CA, could be the perfect fit for you. The agency is committed to fostering a supportive workplace where team members are encouraged to grow and advance. Comprehensive training is provided, making this a great chance for individuals who may not have prior insurance or office experience but possess a positive attitude and a willingness to learn.
As a Receptionist, you will be responsible for upholding high service standards, efficiently handling client inquiries, and ensuring overall customer satisfaction. This role requires excellent communication skills, a friendly demeanor, and the ability to multitask effectively. Working in El Segundo, CA, offers a vibrant business community and a positive environment for professional growth, making this an attractive place to build your career with the agency.
Receptionist - Summary- Act as the first point of contact for clients, visitors, and team members in the office.
- Deliver superior customer service and maintain a welcoming front office environment.
- Support daily administrative and operational tasks to ensure office efficiency.
- Opportunity for advancement and ongoing professional development within the agency.
- Comprehensive training provided; no prior insurance experience required.
- Manage incoming calls, greet clients, and respond to inquiries in a courteous and professional manner.
- Provide accurate information about products and services to clients and assist with problem resolution.
- Handle customer complaints by providing appropriate solutions and following up to ensure a positive resolution.
- Maintain thorough and organized records of customer interactions, process client accounts, and file documents as needed.
- Support daily administrative tasks such as scheduling, email correspondence, and data entry.
- Collaborate with team members to support overall office operations and ensure client needs are met promptly.
- Make outbound calls as necessary to follow up with clients or provide additional assistance.
- Hourly compensation structure.
- Eligibility for benefits after six months of employment.
- Valuable hands-on experience in a professional office setting.
- Opportunities for career growth and advancement within the agency.
- Willingness to obtain a Property and Casualty insurance license; support and guidance will be provided.
- Strong phone etiquette, active listening, and excellent verbal communication skills.
- Comfortable making outbound calls and engaging professionally with clients.
- Proficient computer skills and ability to multitask effectively.
- Strong organizational and time management abilities.
- Bilingual English/Spanish language skills preferred, but not required.
- Passion for delivering exceptional customer service and assisting others.
- Patient, empathetic, and able to advocate for clients when needed.
- Excellent problem-solving and presentation skills.
- Outgoing, approachable, and has a positive attitude.
- Enjoys interacting with people and helping clients find solutions.
- Adaptable to change and able to handle multiple tasks simultaneously.
- Works well independently and as part of a collaborative team.
- Willing to learn and grow professionally within the agency.
- This Receptionist position is with a State Farm independent contractor agent and not with State Farm Insurance Companies.
- Employment is contingent upon successfully completing any applicable licensing requirements and training programs as determined by the agency.
- State Farm agents are independent contractors who hire and manage their own teams; employees of State Farm agents are not employees of State Farm Insurance Companies.
- The agency is committed to fostering a diverse, inclusive, and supportive workplace for all employees.
If you are motivated to succeed and see yourself thriving in this Receptionist role in El Segundo, CA, we encourage you to submit your application today by clicking the job application button. Take the next step in your career and join a team dedicated to providing exceptional service and growth opportunities.