Receptionist
Location: Vernon, CT
Job Type: fulltime
Company: Brian Booth - State Farm Agency
Salary: $20.0 - $20.0 per hour
Category: Customer Service
Job Description Apply Now
The Receptionist role is a pivotal position within an office environment, serving as the first point of contact for visitors and clients. As the welcoming face of the agency, the Receptionist ensures a positive initial impression while supporting the office team with essential administrative duties. This opportunity is ideal for individuals eager to gain experience in an office setting and advance their professional skills. Whether you are seeking to begin your career journey or are interested in expanding your knowledge of the insurance industry, the Receptionist position offers valuable exposure, growth opportunities, and a collaborative team environment.
In the Receptionist position, you will manage the front desk and handle a range of responsibilities that are critical to the smooth operation of the office. This includes greeting visitors, managing phone calls, directing clients to appropriate staff, and assisting with various administrative functions. Your role as a Receptionist will require strong organizational skills, effective communication abilities, and a commitment to creating a welcoming atmosphere for everyone who enters the office. You will also have the opportunity to develop your skills in customer service, administrative support, and office coordination.
As a Receptionist, you will play a key part in maintaining office efficiency and ensuring that both staff and clients receive the highest level of service. Your day-to-day duties will not involve sales, but you will be responsible for providing information about simple products and referring interested clients to specialized team members. This ensures that every client receives accurate guidance and support tailored to their needs. The Receptionist role is designed to be inclusive and accessible, requiring no prior experience or licensing. Reliability, a positive attitude, and a willingness to learn are the most important qualities for success in this position.
Working as a Receptionist provides a pathway to gain industry insight, develop transferable skills, and access ongoing professional development. The insurance agency environment is dynamic and supportive, offering paid time off, retirement matching, and a range of benefits designed to help you thrive personally and professionally. The agency is committed to fostering a diverse and inclusive workplace where all individuals have the opportunity to succeed. If you are ready to step into a role that makes a difference every day, apply today by submitting your application through the job portal.
Receptionist - Summary- Acts as the first point of contact for visitors and clients at the front desk
- Supports office operations through administrative and organizational tasks
- Offers an entry-level opportunity to learn and grow within the insurance agency field
- Contributes to a welcoming and professional office environment
- Answer incoming phone calls and manage payment inquiries from walk-in customers
- Process payments made by clients in-person
- Direct walk-in clients to appropriate sales or service representatives for specialized needs
- Assist the office team and agents with a variety of administrative projects and tasks
- Manage the scheduling of appointments to ensure efficient office operations
- Maintain a warm, approachable, and professional demeanor at all times
- Refer interested clients to sales producers for further assistance as needed
- Competitive hourly pay structure
- PTO including personal, sick days, and vacation
- Retirement plan with 3% matching contribution
- Valuable entry-level experience within the insurance industry
- Opportunities for ongoing learning and career growth
- Excellent interpersonal and communication skills
- Personable, outgoing, and dependable nature
- Basic proficiency with computers, including Microsoft Office and CRM systems
- Comfortable discussing product basics and referring clients as needed
- Previous experience is a plus but not required; reliability and positive attitude are essential
- Friendly and reliable individual with a passion for helping others
- Strong organizational skills and attention to detail
- Enjoys working as part of a collaborative team environment
- Seeking a dynamic and engaging entry-level role in an office setting
- Position does not require a professional license
- Inclusive, supportive, and growth-oriented company culture
- Great opportunity for those interested in beginning a career in the insurance field
- To take the next step in your career, click the job application button and submit your resume today!
The company is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.