Receptionist
Location: WEATHERFORD, TX
Job Type: fulltime
Company: Craig Bagley - State Farm Agency
Salary: $15.0 - $19.0 per hour
Category: Customer Service
Job Description Apply Now
The role of Receptionist is pivotal to maintaining the daily operations and customer service excellence within our agency. As the first point of contact for clients and visitors, the Receptionist is responsible for delivering a welcoming, professional, and efficient experience. We are looking for a motivated individual to join our team in Weatherford, TX, in a full-time capacity. No prior insurance experience is necessary, as comprehensive training will be provided to candidates who demonstrate the right attitude and willingness to learn. This is an excellent opportunity for those seeking to gain valuable industry experience and develop professionally within a reputable organization. If you are enthusiastic about customer service and eager to build a meaningful career, we encourage you to apply today by clicking the job application button.
As a Receptionist, you will play a key role in facilitating smooth communication between clients and our team, ensuring all customer queries are addressed promptly and accurately. This position requires strong interpersonal skills, attention to detail, and a proactive approach to problem-solving. The ideal candidate will thrive in a fast-paced environment, handling multiple tasks efficiently while maintaining a positive and professional demeanor. The agency values individuals who are passionate about helping others, possess strong organizational abilities, and are committed to delivering outstanding service to every client.
Our agency offers a supportive work environment with opportunities for growth and advancement. Successful Receptionists often develop their careers further within the organization, utilizing the foundational skills and experience gained in this role. The Receptionist role in Weatherford, TX, is an excellent starting point for individuals interested in pursuing a long-term career in the insurance or financial services industry. Working in Weatherford provides the advantage of being part of a close-knit community, where your contributions can make a significant impact both within the agency and among local clients.
We are committed to providing all employees with competitive base pay, valuable experience, and a clear pathway for professional development. Our team is dedicated to fostering a culture of respect, collaboration, and continuous learning. As a Receptionist, you will be supported by experienced professionals and have access to ongoing training and development programs tailored to your growth. The agency is an equal opportunity employer, and we welcome applications from individuals of all backgrounds who are eager to contribute to our mission of delivering exceptional customer service.
If you are ready to take the next step in your career and join a dynamic and supportive team, apply now by clicking the job application button. We look forward to reviewing your application and learning more about how you can contribute to our continued success as a Receptionist in Weatherford, TX.
Receptionist - Summary- Essential frontline role within the agency, providing exceptional customer service and administrative support.
- Opportunity to gain hands-on experience in the insurance industry with comprehensive training provided.
- Position located in Weatherford, TX, offering a positive community atmosphere and supportive work environment.
- Full-time employment with clear opportunities for advancement and professional growth.
- Answer and manage incoming calls, directing inquiries to appropriate team members as needed.
- Provide accurate product and service information to clients, resolving any emerging issues promptly and efficiently.
- Handle customer complaints with professionalism, offering solutions and alternatives within established timeframes and following up to ensure resolution.
- Maintain detailed records of customer interactions, process client accounts, and organize documentation according to company procedures.
- Support the general operations of the agency by performing a variety of administrative tasks as assigned.
- Competitive base pay commensurate with experience and qualifications.
- Valuable on-the-job experience with potential for rapid skill development.
- Opportunities for growth and advancement within the agency based on performance and commitment.
- Supportive work environment fostering inclusion, respect, and teamwork.
- Strong phone etiquette and active listening skills required.
- Comfortable making outbound calls to clients as needed.
- Demonstrated ability to empathize with and advocate for clients, ensuring a positive customer experience.
- Excellent problem-solving abilities, communication, and presentation skills.
- Proficiency in multitasking, prioritizing, and time management.
- Must be able to commute to the office in Weatherford, TX.
- Enthusiastic, patient, and passionate about helping people.
- Adept at handling a variety of customer situations with professionalism and empathy.
- Strong organizational and interpersonal skills, with the ability to work effectively both independently and as part of a team.
- Desire to learn and grow within the insurance industry.
- Adaptable, collaborative, and committed to delivering high-quality service at all times.
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
- Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
- State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
- The agency is an equal opportunity employer and encourages candidates from all backgrounds to apply.