Receptionist
Location: MONTGOMERY, AL
Job Type: parttime
Company: Maranda Hiett - State Farm Agency
Salary: $12.0 - $15.0 per hour
Category: Customer Service
Job Description Apply Now
The role of Receptionist is a vital position within any professional office environment, serving as the first point of contact for clients, visitors, and team members. As a Receptionist, you will be responsible for creating a welcoming atmosphere, providing exceptional customer service, and ensuring the smooth operations of the front office. This position offers a unique opportunity to develop your administrative and interpersonal skills, while gaining valuable experience in a dynamic office setting. The Receptionist role is ideal for individuals who thrive in fast-paced environments, possess strong communication abilities, and are committed to delivering high-quality service to every individual who interacts with the organization.
Working as a Receptionist in Montgomery, AL, offers the chance to engage with a diverse community while enjoying the professional growth opportunities available within a reputable organization. Team members are supported with comprehensive training, ensuring that even those without prior insurance or front office experience can succeed and excel. The supportive work culture encourages ongoing learning, collaboration, and the pursuit of excellence in all job functions.
The Receptionist position requires a professional individual who is comfortable managing multiple tasks simultaneously, from fielding incoming calls to handling customer inquiries. Your day-to-day responsibilities will involve direct interaction with clients, addressing their needs promptly and efficiently, and playing a key role in maintaining high standards of customer satisfaction. You will also be entrusted with maintaining accurate records, processing customer accounts, and handling confidential information with the utmost discretion. In this role, attention to detail, adaptability, and a positive attitude are essential for success.
As a valued member of the team, you will receive hourly pay and have access to valuable experience that can serve as a foundation for future career advancement. The organization recognizes and rewards outstanding performance, offering growth potential and opportunities to take on additional responsibilities within the office. Team members are encouraged to bring their enthusiasm, energy, and commitment to helping others every day.
Applicants who possess strong communication skills, a passion for customer service, and the ability to effectively manage their time and priorities will find fulfillment and success in the Receptionist position. If you are looking for a rewarding role where you can make a positive impact and grow your career, we invite you to apply by clicking the job application button to take the next step in joining our team.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Receptionist - Summary- Front-line office position focused on customer service and administrative support.
- Serves as primary contact for clients, visitors, and colleagues.
- Offers comprehensive training for those new to office or insurance environments.
- Located in Montgomery, AL, with a part-time schedule.
- Provide accurate and efficient product and services information to clients.
- Manage and direct incoming calls with professionalism and courtesy.
- Resolve customer inquiries, complaints, and problems promptly, ensuring high satisfaction.
- Maintain detailed records of customer interactions, process accounts, and file documents as required.
- Follow up on customer issues to ensure complete resolution and client satisfaction.
- Hourly pay structure.
- Opportunities for valuable experience and skill development.
- Potential for career growth and advancement within the organization.
- Excellent phone etiquette and active listening skills.
- Comfortable making outbound and receiving inbound calls.
- Strong problem-solving abilities and adaptability in dynamic situations.
- Exceptional communication and presentation skills.
- Ability to multi-task, prioritize workload, and manage time effectively.
- Professional attitude, patient, empathetic, and motivated to help clients.
- Outgoing personality with a natural ability to connect with others.
- Enjoys working in a collaborative team environment.
- Genuine passion for providing excellent customer service.
- Detail-oriented and highly organized.
- Displays initiative and eagerness to learn new skills.
- This is a part-time position offering a supportive and growth-oriented culture.
- No prior insurance experience required; training will be provided.
- Applicants must be able to complete any applicable licensing and training programs if required.
- Employment is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies.
- Apply now by clicking the job application button to join a dynamic team and take the next step in your professional journey.