Receptionist
Location: MONTGOMERY, AL
Job Type: parttime
Company: Maranda Hiett - State Farm Agency
Salary: $12.0 - $15.0 per hour
Category: Customer Service
Job Description Apply Now
Are you looking for an opportunity to build your customer service skills and be an integral part of a dynamic front office team? We are seeking a dedicated and personable Receptionist to join our team in Montgomery, AL on a part-time basis. This role is ideal for individuals passionate about delivering exceptional service and ensuring every customer interaction is positive and efficient. As a Receptionist, you will be the face of our organization, ensuring that every client and visitor receives a warm welcome and professional assistance. This position offers the chance to grow within a supportive office environment and gain valuable experience in a fast-paced setting.
Working as a part-time Receptionist, you will be responsible for managing the front office, handling customer inquiries, and supporting the overall operations of the agency. You will interact with clients both in person and over the phone, providing information about our products and services, resolving issues, and ensuring that all records are accurately maintained. Your positive attitude, strong communication skills, and ability to multi-task will set you up for success in this role.
If you thrive in a collaborative environment and enjoy helping others, this is a fantastic opportunity to develop your professional skills and advance your career. Our agency is committed to training and supporting the right candidate, even if you have no previous insurance experience. We value team members who are eager to learn, adaptable, and motivated to provide excellent customer service. Working in Montgomery, AL, you will experience a welcoming and community-oriented atmosphere, further enhancing your work experience.
We believe in providing our employees with the support they need to succeed and grow. As a Receptionist, you will receive hourly compensation, valuable experience, and the potential for career advancement within the agency. Your contributions will directly impact our clients’ satisfaction and the overall success of our office. We encourage motivated candidates to apply and take the next step in their professional journey by joining our agency.
This position is with an independent contractor agent for a nationally recognized insurance company, offering a unique opportunity to be part of a reputable team while building your own skills and experience. Employees must be able to complete all necessary licensing and training requirements. Please note that agency employees are not employees of the parent insurance company. If you are ready to contribute your talents and grow with us, apply today by clicking the job application button.
Receptionist - Summary- Part-time front office position with opportunity for growth
- Customer-facing role, ideal for those with excellent interpersonal skills
- Comprehensive training provided; no prior insurance experience necessary
- Located in Montgomery, AL, offering a welcoming work environment
- Deliver outstanding service standards to ensure high customer satisfaction
- Respond promptly and efficiently to customer inquiries in person and over the phone
- Manage incoming calls and direct them appropriately
- Handle customer complaints and provide timely, effective solutions
- Maintain accurate records of customer interactions and process accounts
- File and organize documents as needed to support office operations
- Collaborate with team members to maintain a positive office environment
- Competitive hourly pay
- Valuable experience and skill-building opportunities
- Potential for advancement within the agency
- Supportive training and onboarding process
- Strong communication and presentation skills
- Excellent computer proficiency and ability to multi-task
- Active listening skills and professional phone etiquette
- Ability to prioritize tasks and manage time effectively
- Patient, empathetic, and customer-focused approach
- Problem-solving ability and strong attention to detail
- Willingness to learn and complete all required licensing and training
- Outgoing personality with a passion for helping others
- Comfortable making outbound calls and handling multiple tasks
- Team player who collaborates well with colleagues
- Genuine interest in providing excellent service and support
- Adaptable and eager to grow professionally
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
- Employees must complete all applicable licensing and training requirements.
- State Farm agents are independent contractors who hire their own employees.
- Employees of State Farm agents are not employees of State Farm.
Ready to take your next step? Click the job application button and submit your resume to join our team as a Receptionist. We look forward to connecting with you and discussing your potential to grow with us!