Receptionist
Location: BOGALUSA, LA
Job Type: fulltime
Company: Scott Catalanotto - State Farm Agency
Salary: $12.0 - $15.0 per hour
Category: Customer Service
Job Description Apply Now
The Receptionist position at Scott Catalanotto - State Farm Agency offers an exciting opportunity for individuals who are passionate about delivering exceptional customer service and thrive in a dynamic front office environment. Located in Bogalusa, LA, this full-time Receptionist role is a pivotal part of the team, ensuring that every client and guest receives a warm welcome and prompt attention. The agency is committed to providing ongoing training, so prior insurance experience is not required—what matters most is a positive attitude, professionalism, and a genuine passion for helping others.
As a Receptionist, you will play a critical role in managing daily office operations, handling a variety of administrative tasks, and supporting customers with their inquiries and service needs. Your ability to multi-task, maintain composure under pressure, and communicate effectively will contribute to the overall success of the team. This position is ideal for someone who enjoys interacting with people from all walks of life, excels at problem-solving, and is comfortable working both independently and collaboratively with peers.
The Receptionist is expected to deliver service excellence by responding efficiently to customer inquiries, maintaining accurate records, and taking ownership of tasks that support the smooth functioning of the front office. This position offers a competitive base pay, bonus opportunities, paid time off, and valuable hands-on experience in the insurance industry. With a clear path for advancement within the agency, the Receptionist role is an excellent starting point for those looking to grow their career in a professional, supportive setting.
Working in Bogalusa, LA, provides a welcoming community atmosphere and an opportunity to be part of a dedicated team focused on delivering personalized service. The agency fosters a collaborative environment where each team member’s contributions are valued, and where ongoing development is encouraged.
If you are motivated, have a strong desire to succeed, and can see yourself thriving in this Receptionist position, we invite you to apply by clicking the application button. Take the next step in your career and become an essential part of a respected agency where your skills and dedication will be recognized and rewarded.
Receptionist - Summary- Full-time front office role supporting customer service and administrative functions
- No prior insurance experience required; comprehensive training provided
- Integral position within a reputable State Farm Agency in Bogalusa, LA
- Opportunities for professional growth and advancement
- Greet clients and visitors, ensuring a professional and welcoming first impression
- Answer and manage incoming phone calls efficiently and courteously
- Provide detailed product and service information to clients and prospective customers
- Resolve customer issues and inquiries quickly and accurately, following up to ensure satisfaction
- Handle customer complaints by providing appropriate solutions and alternatives within established timeframes
- Maintain and update customer records, process accounts, and file important documentation
- Support daily office operations and assist team members as needed
- Competitive base pay with additional bonus opportunities
- PTO including vacation and personal/sick days
- Hands-on industry experience and professional development
- Potential for career advancement within the agency
- High school diploma or equivalent preferred
- Willingness to obtain Property and Casualty insurance license (training provided)
- Proficient computer skills and ability to learn new software
- Outstanding phone etiquette and active listening skills
- Ability to multi-task, prioritize, and manage time efficiently
- Excellent communication and interpersonal skills
- Friendly, outgoing, and driven to provide exceptional customer service
- Highly organized with keen attention to detail
- Comfortable making outbound calls and engaging with customers
- Patient, empathetic, and passionate about helping others
- Strong problem-solving abilities and a collaborative mindset
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
- Employees of State Farm agents must successfully complete applicable licensing requirements and training programs.
- State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
If you are ready to take the next step in your professional journey, apply now for the Receptionist position at Scott Catalanotto - State Farm Agency by clicking the job application button. Join a team where your customer service skills and dedication will make a real difference every day.