Receptionist
Location: BOGALUSA, LA
Job Type: fulltime
Company: Scott Catalanotto - State Farm Agency
Salary: $12.0 - $15.0 per hour
Category: Customer Service
Job Description Apply Now
The Receptionist plays a pivotal role in delivering exceptional customer service and ensuring the smooth operation of the front office environment. As a key member of the administrative team, the Receptionist is responsible for greeting clients, managing communications, and supporting daily office activities. This position is ideal for individuals who possess a positive attitude, strong interpersonal skills, and a passion for helping others. The Receptionist serves as the first point of contact for visitors, clients, and team members, making professionalism and excellent communication skills essential for success in this role.
Working as a Receptionist in Bogalusa, LA, offers a unique opportunity to engage with a diverse community while gaining valuable experience in a supportive and growth-oriented environment. The position is open to candidates with varying levels of experience, as comprehensive training will be provided to the right person who demonstrates strong potential and a willingness to learn. This full-time opportunity includes a competitive base pay, bonus eligibility, and a host of additional benefits designed to support both professional and personal development.
The Receptionist position is well-suited for individuals who thrive in fast-paced settings, excel at multi-tasking, and enjoy being part of a collaborative team. The ability to handle incoming and outgoing communications, resolve customer inquiries with efficiency and empathy, and maintain accurate records are essential aspects of the role. Candidates who are proactive, detail-oriented, and possess exceptional organizational skills will find this position both rewarding and challenging.
By joining the team as a Receptionist, you will benefit from ongoing training, opportunities for advancement, and the chance to build meaningful relationships with clients and colleagues. This role also provides exposure to the insurance industry, with the possibility of obtaining a Property and Casualty insurance license for further career growth. If you are enthusiastic, reliable, and eager to contribute to a positive work environment, we encourage you to apply today by clicking the job application button.
Receptionist - Summary- Acts as the first point of contact for clients and visitors
- Manages front office activities and communications
- Supports daily administrative operations
- Offers opportunities for professional growth and development
- Provide accurate information regarding products and services to clients
- Efficiently resolve customer inquiries and emerging issues
- Manage incoming and outgoing calls with professionalism
- Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution
- Maintain detailed records of customer interactions
- Process customer accounts and accurately file documents
- Collaborate with team members to ensure consistent service standards
- Support the office in daily administrative and clerical tasks as needed
- Competitive base pay plus performance-based bonus opportunities
- PTO including vacation and personal/sick days
- Comprehensive training provided for candidates new to the insurance industry
- Valuable experience in customer service and office administration
- Growth potential and opportunities for advancement within the office
- No prior insurance experience required; training offered for the right candidate
- Willingness to obtain a Property and Casualty insurance license
- Strong computer and data entry skills
- Excellent phone etiquette and active listening abilities
- Ability to effectively communicate with clients and team members
- Comfortable making outbound calls as needed
- Superior organizational, multitasking, and time-management skills
- Patient, empathetic, and solution-oriented approach to client interactions
- Outgoing personality with a passion for helping others
- Strong problem-solving skills and attention to detail
- Ability to build rapport quickly and maintain a welcoming office environment
- Proactive, reliable, and eager to learn new skills
- Team player who thrives in a collaborative workplace
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies
- Employees of State Farm agents must complete all applicable licensing and training requirements
- State Farm agents hire their own employees; employees are not employed by State Farm Insurance Companies
- The position offers a dynamic work environment in Bogalusa, LA, with access to a supportive team and professional development resources
If you are motivated to succeed and see yourself thriving as a Receptionist, we invite you to take the next step in your career journey. Submit your application today by clicking the job application button and join a team committed to excellence in customer service and office administration.