Quality Assurance Analyst (QA Analyst)
Location: Nashville, TN
Job Type: Contractor
Company: Cornerstone Gigs
Salary: $25-40/h
Category: Information Technology
Job Description Apply Now
Quality Assurance Analyst (QA Analyst) Job OverviewWe are seeking a dedicated and detail-oriented Quality Assurance Analyst (QA Analyst) to join our remote team on a full-time basis in Nashville, TN. As a Quality Assurance Analyst (QA Analyst), you will play a crucial role in ensuring the highest standards of user experience and functionality across our digital platforms, including both web and mobile applications. Your input will be pivotal in identifying areas of improvement, helping to create seamless and engaging customer journeys that support our company’s mission to deliver exceptional digital experiences.
Responsibilities- Develop and execute comprehensive testing scenarios that map the entire customer journey across various digital platforms, including websites and mobile applications.
- Carefully document any bugs, glitches, or user experience issues with detailed clarity, making it easy for development teams to reproduce and address the identified problems.
- Collaborate closely with cross-functional teams, including developers and product managers, to communicate issues, share feedback, and ensure that all improvements align with project goals and customer needs.
- Monitor and evaluate all touchpoints in the customer journey to ensure a consistent and effective experience for users throughout their interaction with digital products.
- Prepare and submit thorough daily or weekly reports that summarize findings, provide actionable recommendations, and highlight areas for ongoing enhancement.
- Demonstrated attention to detail with the ability to meticulously follow structured testing instructions and document results accurately.
- Experience using remote collaboration and productivity tools to effectively communicate and work with team members in a virtual environment.
- Familiarity with customer journey mapping methodologies and digital product user experience principles.
- Previous experience in quality assurance, software testing, user testing, or related fields is preferred, though not required for all candidates.
- Reliable internet access and availability of a desktop, laptop, or mobile device suitable for digital testing and communication.
This Quality Assurance Analyst (QA Analyst) role offers the unique benefit of working remotely from Nashville, TN, while contributing to meaningful enhancements in widely-used digital platforms. By joining our team, you will have the opportunity to see your feedback directly influence the quality and usability of products experienced by thousands of users nationwide. The position provides flexible work hours and the ability to participate in project-based assignments, making it an excellent fit for individuals seeking both professional growth and work-life balance. Additionally, working as a Quality Assurance Analyst (QA Analyst) in Nashville, TN, allows you to be part of a dynamic, forward-thinking environment that values innovation and continuous improvement.