Property and Casualty Insurance Customer Service Representative (P&C CSR)
Location: INVER GROVE HEIGHTS, MN
Job Type: fulltime
Company: Brian Youmans - State Farm Agency
Salary: $52000.0 - $70000.0 per year
Category: Insurance
Job Description Apply Now
Are you a licensed Property and Casualty Insurance Customer Service Representative (P&C CSR) ready to advance your career in a dynamic and supportive agency environment? Join our agency as a full-time team member and play a pivotal role in delivering excellent service to our valued clients. As a Property and Casualty Insurance Customer Service Representative, you will leverage your expertise to guide customers through their insurance needs, ensuring they receive prompt, accurate, and knowledgeable support. This position offers the opportunity to make a meaningful impact on the lives of clients by providing essential guidance and service in the property and casualty insurance sector.
Our agency is renowned for its client-centered approach, commitment to professional growth, and positive team culture. As a Property and Casualty Insurance Customer Service Representative, you will be actively involved in building lasting relationships with clients, addressing their inquiries, and supporting them throughout their insurance journey. Your role centers on educating clients about their coverage options, assisting with policy changes, and providing claims support, all while maintaining meticulous records of each interaction.
The role of Property and Casualty Insurance Customer Service Representative is ideal for individuals who are passionate about helping others, possess strong communication skills, and have a keen attention to detail. You will work closely with a team of dedicated professionals, collaborating to achieve agency goals and enhance client satisfaction. Your contributions will not only ensure clients feel supported and informed, but also help drive the agency's retention and growth objectives.
As a full-time Property and Casualty Insurance Customer Service Representative, you will benefit from a comprehensive package that includes a competitive base salary, performance-based commissions, paid time off, a retirement plan with employer contributions, and access to ongoing education and advancement opportunities. The agency is committed to fostering an inclusive and positive work environment where your skills and ambitions are supported and rewarded.
Working in Inver Grove Heights, MN, provides the advantage of being part of a vibrant community with a strong sense of local connection. Our agency values the contributions of every team member and is dedicated to upholding a culture of respect, professionalism, and integrity. If you are looking for a rewarding position where you can grow your insurance career and make a difference in the lives of clients, we encourage you to apply today by clicking the job application button.
Property and Casualty Insurance Customer Service Representative (P&C CSR) - Summary- Provide expert customer service and support to clients with property and casualty insurance policies
- Serve as the primary point of contact for inquiries, policy changes, billing questions, and claims assistance
- Educate clients on coverage options and help them make informed insurance decisions
- Maintain accurate records of customer interactions and ensure compliance with agency standards
- Contribute to a collaborative, client-focused team environment
- Respond promptly and professionally to customer inquiries via phone, email, and in-person interactions
- Process policy updates, endorsements, and billing adjustments for property and casualty insurance policies
- Assist clients with claims, providing clear explanations and support throughout the claims process
- Document all client communications and ensure records are up-to-date and accurate
- Work closely with team members to achieve agency service and retention targets
- Promote agency initiatives and ensure a high standard of customer satisfaction
- Competitive base salary with performance-based commission opportunities
- PTO package including vacation, sick, and personal days
- Retirement plan with employer contributions to support your future
- Comprehensive education and training resources for ongoing professional development
- Advancement potential within the agency for career growth
- Positive, inclusive, and team-oriented work environment
- Active Property & Casualty insurance license required
- Strong communication and interpersonal abilities
- Attention to detail and effective task management skills
- Professional, client-focused mindset
- Previous insurance or customer service experience preferred
- Holds a current Property & Casualty insurance license and demonstrates a passion for customer service
- Excels in a fast-paced, collaborative environment
- Possesses a friendly and professional demeanor with a strong work ethic
- Enjoys problem-solving and helping clients navigate their insurance needs
- Seeks a long-term position with growth and advancement potential
- Our agency is committed to fostering an inclusive workplace environment in compliance with all applicable EEO standards
- The Property and Casualty Insurance Customer Service Representative (P&C CSR) role provides opportunities for professional growth and skill development
- Apply today to become a valued part of a respected insurance agency and make a difference in clients' lives
Take the next step in your insurance career as a Property and Casualty Insurance Customer Service Representative (P&C CSR). Click the job application button to apply now and join a team dedicated to your success and growth.