Program Support Specialist
Location: Memphis, TN
Job Type: Contract
Company: Nextech
Category: Global Foundations Support Specialist
Job Description Apply Now
Program Support Specialist positions are essential in driving the effectiveness and efficiency of international nonprofit organizations. In this full-time opportunity, the Program Support Specialist will play a critical role in supporting global foundation operations, with an emphasis on relationship management, program coordination, and multilingual communication. This role is particularly suited for individuals who are bilingual in English and business-level Spanish, with proficiency in Portuguese considered an asset. The Program Support Specialist will be responsible for ensuring smooth communication and operational excellence across various foundation partners, primarily located in Latin America, and will provide support for core activities such as data management, translation, and program implementation.
As a Program Support Specialist, you will work closely with internal teams and external stakeholders to maintain accurate records, facilitate strategic initiatives, and support a range of educational and operational activities. Your expertise will enable you to manage communications, organize workshops, coordinate training sessions, and provide critical language assistance that strengthens partnerships and enhances the nonprofit's mission. Serving as a bridge between diverse teams and foundation partners, you will ensure that the organization's objectives are met with precision and cultural sensitivity.
This position offers the unique advantage of working in a vibrant and culturally rich environment, supporting impactful programs that span international borders. With a focus on Latin American regions, this role requires a high level of cultural awareness, attention to detail, and exceptional organizational skills. The Program Support Specialist position offers a rewarding opportunity for professionals seeking to further their careers in nonprofit program support, while making a tangible difference in global communities.
Program Support Specialist - Summary- Provide comprehensive support to global foundation operations by managing communication, records, and program activities.
- Support international teams in delivering workshops, training sessions, and strategic planning initiatives.
- Facilitate multilingual communication, including document translation and real-time verbal interpretation.
- Maintain accurate data in CRM systems and support revenue tracking and account management.
- Coordinate with regional stakeholders to drive program success and enhance community impact.
- Act as the primary point of contact for assigned foundation partners, managing calls, updates, and new initiatives.
- Maintain and update records in CRM and other data management systems, ensuring accuracy in revenue, account, and opportunity tracking.
- Support the planning and execution of workshops and training sessions, providing both logistical and language assistance.
- Translate written documents and provide on-the-spot interpretation during meetings and events to facilitate clear communication among diverse teams.
- Draft comprehensive reports and assist with strategic planning efforts alongside regional and internal stakeholders.
- Organize and coordinate coaching sessions with subject matter experts, supporting the professional development of both internal staff and external partners.
- Contribute to the overall effectiveness of the global team by supporting operational planning and the implementation of organizational initiatives.
- Competitive compensation package commensurate with experience and qualifications.
- Opportunities for professional development and training.
- Engagement in meaningful nonprofit work with a global impact.
- Collaborative and inclusive work environment.
- Fluency in both English and business-level Spanish is required; proficiency in Portuguese is preferred but not mandatory.
- Demonstrated cultural awareness and understanding of Latin American communication styles and business practices.
- Minimum of four years of experience in an administrative, nonprofit, or international program support capacity.
- Exceptional organizational skills, time management abilities, and keen attention to detail.
- Proficiency in Microsoft Office, especially Excel, and experience with CRM systems.
- Experience with note-taking, data entry, and providing administrative support to regional leaders.
- Self-motivated professional with a passion for global nonprofit work and program support.
- Strong interpersonal and cross-cultural communication skills.
- Proactive, detail-oriented, and comfortable managing multiple tasks simultaneously.
- Adept at working independently and collaboratively within an international team environment.
- Demonstrates flexibility and adaptability in a dynamic, mission-driven organization.
- The Program Support Specialist role is instrumental in advancing the mission of a leading international nonprofit organization.
- On-site work located in Memphis, TN, offers professionals the chance to thrive in a diverse and supportive community.
- Applicants are encouraged to apply regardless of background, as the organization is committed to diversity, equity, and inclusion.
- Click the application button to take the next step in your career as a Program Support Specialist and make a global difference.
- Equal Opportunity Employer: We are committed to diversity and inclusion and encourage applicants from all backgrounds to apply.