POS Systems Administrator
Location: Coppell, TX
Job Type: Contract To Hire
Company: IDR
Category: Product Managers/ Product Owners
Job Description Apply Now
The role of POS Systems Administrator is central to the ongoing improvement and reliability of restaurant technology infrastructure. This position focuses on configuring, maintaining, and supporting the restaurant's POS (Point of Sale) systems, specifically Micros Simphony, to ensure seamless transactions and optimal guest experiences. Working as a POS Systems Administrator, you will play a critical part in integrating POS systems with various online ordering, mobile/table ordering, and payment solutions, ensuring that all platforms function harmoniously within a dynamic, fast-paced environment.
As a POS Systems Administrator, you will collaborate closely with internal teams, vendors, and third-party technology providers to implement new features, troubleshoot issues, and optimize workflows. Your expertise will be vital in supporting integrations with platforms such as OLO, OneDine, and Omnivore, as well as ensuring secure and efficient payment processing through gateways like CardPointe (Fiserv) and Eigen. This full-time opportunity offers a chance to join a renowned organization known for its team-oriented culture and commitment to technological advancement within the hospitality sector.
The company, recognized for its longstanding industry presence and award-winning workplace culture, provides a positive and supportive environment for career development. Located in Coppell, TX, this role offers employees the benefits of working in a vibrant business community while being part of an organization that values professional growth, innovation, and inclusivity. The POS Systems Administrator position is designed for individuals who thrive in a collaborative setting and are eager to expand their technical skills within the hospitality industry.
Applicants for the POS Systems Administrator role will find an environment dedicated to employee success, with access to comprehensive benefits and unique career advancement opportunities. If you are driven to improve the technology landscape of the restaurant industry and are seeking a challenging yet rewarding position, we encourage you to apply for the POS Systems Administrator opportunity today by clicking the application button below.
POS Systems Administrator - Summary- Configure, maintain, and support the Micros Simphony POS system to streamline restaurant operations and enhance guest satisfaction.
- Act as the subject matter expert for POS system setup, troubleshooting, and system optimization.
- Collaborate with a diverse team to implement new POS features, upgrades, and integrations with online ordering and payment platforms.
- Provide hands-on support for integrations with OLO, OneDine, and Omnivore, ensuring seamless restaurant technology operations.
- Participate as a key contributor in a fast-paced, growth-focused environment.
- Configure and maintain the Micros Simphony POS system for daily operations.
- Serve as the subject matter expert for POS configuration, troubleshooting, and ongoing optimization.
- Integrate POS with third-party platforms for online and mobile/table ordering, as well as payment systems.
- Support implementation and maintenance of new POS features and system upgrades.
- Provide technical support and guidance for OLO, OneDine, and Omnivore integration projects.
- Work with IT and restaurant teams to resolve issues and enhance system performance.
- Assist in configuring menus, workflows, and integration setups within the POS environment.
- Ensure compliance with security and privacy standards for payment processing.
- Competitive compensation package.
- Comprehensive benefits, including Medical, Vision, Dental, and more.
- Employee Stock Ownership Program.
- Life Insurance coverage.
- Opportunity to work in a close-knit, team-oriented culture.
- Access to career growth and advancement within an industry-leading organization.
- Minimum of 2 years' hands-on experience with Micros Simphony in IT deployment, configuration, administration, or technical support.
- Strong technical background in IT systems, hardware, or software support with the ability to quickly learn new platforms.
- Experience in POS configuration and programming, including menus, workflows, and integration setup.
- Familiarity with OLO, OneDine, and Omnivore integrations.
- Exposure to payment systems such as CardPointe (Fiserv), Eigen, or equivalent payment gateways.
- Background in restaurant or hospitality industry POS support is highly desirable.
- Demonstrated ability to thrive in a fast-paced, growth-oriented environment.
- Technically adept with a passion for restaurant technology and POS systems.
- Excellent troubleshooting and problem-solving skills.
- Collaborative team player with strong communication abilities.
- Proactive, detail-oriented, and eager to contribute to process improvement.
- Motivated to grow professionally and embrace new technology challenges.
- The organization is recognized for its 25+ years of industry leadership and has received the ClearlyRated's Best of Staffing® Client and Talent Award for 12 consecutive years.
- As a POS Systems Administrator, you will benefit from a supportive, inclusive culture dedicated to employee success.
- Working in Coppell, TX, offers access to a vibrant business community and valuable career-building opportunities in the hospitality technology sector.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. The company is committed to complying with governmental recordkeeping and reporting requirements for civil rights laws and regulations. Submission of voluntary demographic information is confidential and will not affect your application.
If you are ready to advance your career as a POS Systems Administrator, apply now by clicking the job application button and become part of an industry-leading team dedicated to innovation and excellence in restaurant technology.