Physical Evaluation Board Liaison Officer
Location: RAF Lakenheath, Brandon,
Job Type: Professional Services
Company: Decypher
Category: Medical Services
Job Description Apply Now
SUMMARY: The role provides Disability Evaluation System (DES) guidance in accordance with established Department of Defense (DoD) guidelines, including data collection, medical coordination, advising Service members/commanders/stakeholders, and procedural work related to Medical Evaluation Board (MEB) processing and Temporary Disability Retired List (TDRL) reevaluations. Liaison support is provided to active duty and Reserve Component (RC) members (Air Force Reserve Component (AFRC) and Air National Guard (ANG)) and commanders on program requirements, military benefits, legal rights, and the appeals process. The role also coordinates aeromedical evacuation or other patient travel requirements, fitness for duty determinations, line of duty (LOD) and other program requirements related to the DES, and provides Physical Evaluation Board (PEB) findings to Service members and medical staff. The PEBLO tracks each DES case from referral to final disposition and guides the Service member throughout the DES process.
EDUCATION: Associates Degree in business administration, management or health care organizations from an accredited college or university.
EXPERIENCE: Two years experience as a PEBLO within the DoD military health system in the last 6 years; or five years experience working in a civilian disability program; or two years experience as a VA Medical Service Coordinator (MSC)
QUALIFICATIONS:
Mandatory knowledge and skills:
Ability to plan, organize, and manage functions to meet program objects. Knowledge of the military healthcare organizational structure, major issues, policies, procedures and operations related to the management of the healthcare delivery systems.
In-depth knowledge, experience, and training to handle and solve complex cases that arise when addressing fitness for duty or physical disability evaluation issues.
Tact, diplomacy, and restraint in counseling and explaining entitlements, benefits, and responsibilities to all customers.
Effective interpersonal communication skills to effectively accomplish the IDES process
Master of oral and written communication and customer service principles, methods, practices and techniques analytic methods, to include using research tools and statistical analysis and, interpersonal relations practices.
Ability to communicate effectively both orally and in writing to motivate, train, and work effectively with a diverse workforce. Shall able to draw realistic conclusions and recommend viable solutions.
Ability to gather data from various sources, analyze data, statistical analysis, prepare statistical reports and recommendations for improvements.
Skill in applying fact finding, analytical, and problem solving methods and techniques.
Knowledge of DES processing regulations, instructions, procedures, and policies to assure timely case processing.
Practical knowledge and understanding of the TRICARE program.
The AFMOA IDES support team will provide ongoing IDES training guidance.
PEBLO training will include: Orientation training, on-the-job training, standardized DES annual refresher or continuing education and training to ensure PEBLOs remain current in their understanding and application of DES procedures. Training will be accomplished via computer-based training, monthly DCS teleconference, ongoing email communications. May be required to travel to San Antonio for AFMS IDES training workshop at the Governments discretion every two years.
Training will be in accordance with Warrior Care Policy Training Standards and Performance Objectives Guidebook.
Veteran Tracking Application training will be provided by the Veterans Benefits Administration (VBA/DoD Collaboration Team) via DCS training.
Regulatory Guidance: DoDM 1332.18 Vol 1, Disability Evaluation System (DES) Manual: General Information and Legacy Disability Evaluation System (LDES) Time Standards, Enclosure 5, DoDM 1332.18, Vol 2, Disability Evaluation System (DES) Manual: Integrated Disability Evaluation System (IDES), Enclosure 4 and AFI 41-210, TRICARE Operations and Patient Administration Functions, Section 4K Medical Evaluation of Service Members (SM) for Continued Military Service.