Patient Registration Specialist
Location: Rancho Mirage, CA
Job Type: Contract
Company: IDR
Category: Administrative / Clerical
Job Description Apply Now
The Patient Registration Specialist plays a pivotal role in supporting the healthcare admission process for patients and ensuring a seamless experience from the moment they arrive. As a key member of the front-line administrative team, this full-time contract position is responsible for the accurate registration of patients, verification of insurance details, and the collection of co-pays and deductibles, all while adhering to strict regulatory and compliance standards. This opportunity is with a leading healthcare organization in Rancho Mirage, CA, known for its commitment to a collaborative, team-oriented culture and its dedication to patient care excellence.
Working as a Patient Registration Specialist, you will be instrumental in helping patients navigate their healthcare decisions and providing guidance with empathy and professionalism. Your ability to maintain precision in data entry, follow established protocols, and offer excellent customer service will ensure the organization’s operations run efficiently and patients receive the best possible support. This role requires attention to detail, familiarity with medical terminology, and adherence to industry regulations.
The Patient Registration Specialist position in Rancho Mirage, CA, is a contract opportunity with the potential for extension or conversion based on performance and business needs. It offers a competitive compensation package along with comprehensive benefits, including medical, dental, and vision coverage. As part of a respected healthcare provider, you will have the chance to grow your career in a supportive environment, surrounded by professionals who are passionate about making a difference.
Joining this organization means becoming part of a team with over 25 years of proven industry experience, a focus on employee well-being through programs like Employee Stock Ownership, and recognition for staffing excellence. The Rancho Mirage, CA location offers the benefits of working in a vibrant community with a strong sense of teamwork and shared purpose. If you are ready to take the next step in your healthcare administration career, apply now by clicking the job application button.
Patient Registration Specialist - Summary- Serve as the primary point of contact for patient admissions and registration.
- Ensure registration procedures are conducted efficiently and in compliance with all relevant healthcare regulations.
- Provide excellent customer service to patients and their families, assisting them with healthcare decisions and registration processes.
- Accurately register new and returning patients, ensuring all information is complete and up-to-date.
- Verify insurance details, eligibility, and authorization requirements, avoiding the creation of duplicate records.
- Collect co-pays and deductibles as required, and maintain precise financial records in accordance with Medicare and regulatory guidelines.
- Answer incoming calls, route faxes and messages appropriately, and follow established departmental protocols.
- Adhere to a 97% registration accuracy rate, ensuring all data is entered correctly and efficiently.
- Maintain patient confidentiality at all times and comply with all HIPAA regulations and organizational policies.
- Follow safety practices and hospital-based federal rules as they relate to patient registration and billing.
- Competitive hourly compensation (details provided during the interview process).
- Comprehensive benefits package including medical, dental, vision, and life insurance.
- Access to an Employee Stock Ownership Program.
- Opportunity for contract extension or full-time conversion based on performance and organizational needs.
- Support from a dedicated Engagement Manager focusing on your success and well-being.
- High school diploma or GED is required.
- At least one year of experience working in a healthcare setting.
- Minimum of one year of customer service experience, preferably in a healthcare environment.
- Knowledge of medical terminology and payment processing protocols.
- Familiarity with hospital-based federal regulations and safety practices.
- Strong communication and interpersonal skills, with the ability to handle sensitive patient interactions.
- Detail-oriented with a proven track record of accuracy in data entry and record-keeping.
- Compassionate and patient-focused, dedicated to providing an excellent registration experience.
- Adaptable and able to thrive in a fast-paced, team-oriented healthcare environment.
- Demonstrates initiative and problem-solving abilities in customer-facing scenarios.
- Comfortable with technology and able to quickly learn new systems and protocols.
- The organization is recognized for its inclusive, supportive team culture and its commitment to professional development.
- Located in Rancho Mirage, CA, this role offers the opportunity to work within a vibrant community and a respected healthcare organization.
- The company has been awarded ClearlyRated’s Best of Staffing® Client and Talent Award for 10 consecutive years, reflecting its dedication to both client and employee satisfaction.
- Applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
- To apply, please click the job application button and take the next step in advancing your healthcare administration career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.