Patient Account Representative
Location: Broomfield, CO
Job Type: Contract
Company: IDR
Category: Administrative / Clerical
Job Description Apply Now
The Patient Account Representative is a vital member of the healthcare revenue cycle team, responsible for managing patient account inquiries and ensuring accurate billing processes are maintained. As a Patient Account Representative, you play an essential role in supporting patient financial services, resolving outstanding claims, and collaborating with internal teams to guarantee a seamless billing experience for patients. This opportunity offers a dynamic and supportive environment where your expertise in medical billing, insurance regulations, and patient account management will be highly valued.
Working as a Patient Account Representative, you will utilize your knowledge of healthcare billing systems, such as Epic, and your proficiency with office software like Microsoft Word and Excel to effectively manage patient accounts and documentation. Your attention to detail and strong understanding of insurance protocols and compliance standards will enable you to research and resolve complex billing issues efficiently. Joining this team means contributing to an organization renowned for its commitment to excellent patient care and financial services.
This position is ideal for professionals experienced in medical billing and patient accounts who are seeking to grow their careers in a well-established healthcare organization. The Patient Account Representative role provides access to a comprehensive benefits package, competitive compensation, and the opportunity to work alongside experienced professionals in the industry. You will also benefit from a dedicated engagement manager and programs designed to support your career growth and success.
The organization is recognized for its employee-focused culture, including an Employee Stock Ownership Program and award-winning recognition in staffing excellence. Located in Colorado, this role offers the chance to work in a thriving healthcare hub, with access to industry-leading resources and professional development opportunities. If you are passionate about making a difference in patient financial experiences and are ready for your next challenge, we encourage you to apply today by clicking the application button.
Patient Account Representative - Summary- Responsible for managing patient billing and account inquiries
- Ensures accurate processing of medical claims and appeals
- Maintains up-to-date knowledge of insurance and billing regulations
- Uses Epic and Microsoft Office products daily
- Collaborates with healthcare providers and team members
- Efficiently manage and resolve patient billing and account inquiries
- Research, appeal, and follow up on outstanding medical claims to ensure they are processed correctly
- Maintain detailed and current knowledge of insurance policies, billing regulations, and medical coding protocols
- Utilize Epic and MS Office products to maintain accurate patient account documentation
- Communicate effectively with patients, healthcare providers, and internal teams to address billing concerns
- Ensure compliance with all healthcare billing and privacy regulations
- Provide exceptional customer service in all interactions
- Competitive compensation package
- Comprehensive benefits including medical, dental, vision, and life insurance
- Employee Stock Ownership Program
- Dedicated engagement manager for career support
- Access to professional development resources and award-winning workplace recognition
- 1-3 years of professional experience in medical billing or patient accounts
- At least 1 year of experience specifically with medical billing or patient account management
- Proficiency with MS Office products, including Word and Excel
- Advanced knowledge of Epic, medical billing processes, insurance regulations, and coding standards
- Strong understanding of medical terminology
- Excellent communication and organizational skills
- Experienced in healthcare billing and patient account management
- Detail-oriented, analytical, and proficient in problem-solving
- Effective collaborator with a commitment to excellent service
- Comfortable working in a fast-paced, team-oriented environment
- Eager to contribute to the ongoing success of a reputable healthcare organization
- Position offers a supportive work environment with opportunities for growth
- Located in a thriving healthcare market, providing access to leading industry resources
- Organization has over 25 years of industry experience and is recognized for staffing excellence
- Inclusive and diverse workplace, with all qualified applicants encouraged to apply
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.
If you are ready to take the next step in your career as a Patient Account Representative, click the application button to apply and join a dedicated team committed to delivering outstanding patient financial services.