PACS Analyst
Location: Palm Beach, FL
Job Type: Contract
Company: IDR
Category: 3rd Party Applications
Job Description Apply Now
The PACS Analyst plays a pivotal role in supporting the Picture Archiving and Communication System (PACS) infrastructure for a leading healthcare organization specializing in radiology and medical imaging services. This position is integral to the seamless operation and transition of the organization's imaging platforms, ensuring that patient image management and diagnostic workflows remain uninterrupted and optimized. As a PACS Analyst, you will provide technical expertise, application support, and collaboration with both clinical and IT teams to facilitate a successful migration to advanced cloud-based imaging solutions.
In this PACS Analyst position, you will work closely with radiologists, clinicians, IT professionals, and external vendors to troubleshoot and resolve issues related to the Sectra PACS system. Your primary responsibility will be to provide hands-on support during a critical migration from Change Healthcare/Optum to a Sectra cloud-based imaging environment. By leveraging your experience with healthcare applications and familiarity with radiology or cardiology PACS systems, you will ensure that all stakeholders experience a smooth transition with minimal disruption to clinical operations.
As a valued member of the organization, the PACS Analyst will contribute not only to the technical aspects of the migration but also to maintaining high standards of customer service and end-user satisfaction. Your ability to communicate technical information clearly to non-technical staff, combined with your problem-solving acumen, will be essential in addressing and resolving system issues. The collaborative nature of the role positions you as a bridge between clinical needs and technical solutions, supporting optimal patient care through effective imaging management.
Located in Palm Beach, FL, this opportunity allows you to work in a vibrant healthcare community known for its commitment to innovation and excellence. The organization values employees and offers a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as professional development resources and employee ownership opportunities. By joining this team, you will be part of a company recognized for its proven industry experience and dedication to both clients and talent.
PACS Analyst - Summary- Support the enterprise PACS system in a leading healthcare environment.
- Facilitate the migration from Change Healthcare/Optum to Sectra cloud-based imaging.
- Collaborate with multidisciplinary teams to provide technical and application support.
- Ensure the reliability, performance, and security of imaging informatics systems.
- Provide daily application support for Sectra PACS to radiologists and clinical users.
- Assist onsite during the transition to cloud-based imaging solutions, ensuring a smooth migration process.
- Troubleshoot and resolve technical issues related to PACS functionality and integration.
- Work collaboratively with radiology, IT, and vendor teams to address and resolve system challenges.
- Contribute to end-user training and documentation as needed.
- Deliver exceptional customer service and maintain a high level of user satisfaction.
- Support ongoing optimization and maintenance of imaging diagnostics systems.
- Competitive compensation package aligned with industry standards.
- Comprehensive benefits, including medical, dental, and vision insurance.
- Life insurance coverage and access to an Employee Stock Ownership Program.
- Opportunities for professional development and advancement within the organization.
- Dedicated engagement manager support and recognition as a top staffing partner in the healthcare sector.
- 3-5 years of experience supporting locally hosted and/or web-based healthcare applications.
- Demonstrated healthcare background with a focus on imaging diagnostics.
- Working knowledge of Radiology or Cardiology PACS systems.
- Strong problem-solving skills, including issue discovery, troubleshooting, resolution, and escalation.
- Proven ability to work collaboratively with clinical staff, vendors, and IT teams.
- Excellent written and verbal communication skills.
- Detail-oriented, technically proficient, and customer service focused.
- Adaptable to changing technology and able to thrive in a fast-paced environment.
- Team player with a collaborative mindset and proactive approach to problem resolution.
- Committed to supporting high standards of patient care through optimized imaging workflows.
- Excited about contributing to healthcare innovation and supporting critical clinical operations in Palm Beach, FL.
- This PACS Analyst opportunity is with a recognized healthcare leader offering full-time employment.
- The organization is an award-winning employer with a strong focus on employee satisfaction and engagement.
- Best of Staffing® Client and Talent Award winner for twelve consecutive years.
- Employees are encouraged to grow their careers within the company through ongoing support and resources.
- Apply now by clicking the application button and take the next step in advancing your career as a PACS Analyst in a dynamic healthcare setting.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.