Office Manager
Location:
Job Type: Full-Time
Company: HireAligned
Category: General
Job Description Apply Now
Jordan Spicer & Associates is seeking a detail-oriented and dedicated Office Manager to join our team. As an integral member of our agency, the Office Manager will play a crucial role in ensuring the seamless operation of our office, delivering high-quality client service, and supporting our team’s continued growth. Our agency operates on the principles of stability, clarity, and integrity, valuing well-defined systems and a positive culture over chaos. If you thrive in environments where you can own your responsibilities, contribute to a supportive team, and make a meaningful impact, this full-time opportunity may be the ideal next step in your career.
As the Office Manager, you will serve as the central hub of our agency. Your primary mission will involve managing client relationships, streamlining workflows, and overseeing daily operations to ensure every client and team member experiences a high standard of service. From the initial client greeting to the management of policy renewals and operational logistics, your attention to detail and proactive approach will help drive the agency’s overall efficiency and reputation for excellence.
In this role, you will have the opportunity to own a wide range of responsibilities, supporting both clients and internal teams. You will interact regularly with clients in various ways – in person, over the phone, via text, and through email – providing a welcoming and professional experience at every touchpoint. Your duties will include managing the full renewal process, maintaining office supplies, preparing for team meetings, and celebrating team milestones. You will also be responsible for supporting documentation requests, monitoring policy activations, and ensuring all client inquiries are resolved promptly and accurately.
Our ideal candidate is a servant-leader, passionate about helping others and committed to following through on every task. You should possess a strong sense of ownership, integrity, and initiative. While an active Property & Casualty License is preferred, we are open to discussing this requirement for candidates who demonstrate the right mindset and skills. In return, you will benefit from a structured environment, growth opportunities, and a supportive, human-first company culture.
Working at Jordan Spicer & Associates means being part of a team that values your contributions and celebrates achievements. You will have access to comprehensive benefits including retirement matching and health coverage options after your initial period of employment. Join us and experience the satisfaction of playing a vital role in a professional and positive workplace. If you are ready to bring your skills and passion for service to our agency, we encourage you to apply for the Office Manager position today by clicking the application button.
Office Manager - Summary- Central figure in office operations and client service at a reputable insurance agency
- Responsible for managing client relationships, policy renewals, and office logistics
- Supports a sales-focused team by ensuring operational efficiency and excellent customer experiences
- Plays a leadership role in upholding agency values of stability, clarity, and integrity
- Greet clients in-person, by phone, text, or email with a professional and upbeat demeanor
- Provide timely documentation support, including proof of insurance and policy summaries
- Act as the first point of contact for client inquiries, resolving issues independently
- Oversee the entire renewal process, ensuring proactive, multiple client touchpoints
- Activate and finalize insurance policies with strict attention to detail and process accuracy
- Monitor payment statuses, assist with cancellations, and support clients with discount programs
- Manage office supplies, mail, and updated lender/bank information
- Prepare meeting agendas, coordinate team planning days, and celebrate team milestones
- Retirement matching and health benefits (vision, dental, disability, life) available after 90 days
- Structured, supportive work environment with opportunities for role growth
- Emphasis on work-life balance and a human-first company culture
- Strong commitment to seeing tasks through to full completion
- Genuine passion for helping others and supporting a team
- Demonstrated integrity and sense of ownership in all responsibilities
- Active Property & Casualty License preferred; open to discussion based on candidate’s qualifications
- Proactive, self-starting attitude and ability to take initiative
- Excellent organizational and communication skills
- Thrives in structured, well-defined environments
- Enjoys supporting others and contributing to a team’s success
- Embraces opportunities for professional growth and development
- Values stability, clarity, and integrity in their work
- Brings a positive, solutions-oriented mindset to daily challenges
- Agency culture prioritizes celebrating team wins and fostering a collaborative atmosphere
- Full-time role with clear systems and support for career advancement
- Located in a welcoming community, providing a positive working environment
- Jordan Spicer & Associates is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Ready to take the next step in your career as an Office Manager? Click the application button to apply and join a team that values your growth and contributions!